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5508 Topics
Uzumaki
UzumakiNavigator | Tier 3
asked in Developers Forum
Receiving error: The process cannot access the file because it is being used by another process

Hello,I have been receiving the error message: “The process cannot access the file because it is being used by another process” related to a txt file that I am using to log my bot’s progress. As my bot runs, this text file is updated using the “Log to file: Log to txt file” action. I have no other instances of this text file open and no other applications are using or referencing this text file (that I know of), so I have no idea why it would say that the file is already being used by another process.I have been logging using this same method for weeks on the same project and I have not received this error message. However, today I have received this error almost every time that I have run my bot. I thought that the issue might be coming from situations where I have two consecutive “log to file” actions in my bot and so I added a delay in between those actions. This worked in these cases, but I have other cases where there is a single log to file action that is still failing.Note that

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Uzumaki
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oksam90Cadet | Tier 2
asked in Developers Forum
Unable to connect to the Control Room and it may be due to not being able validate the SSL certificate presented by the Control Room.

Hello Team,Please i need your helpUnable to connect to the Control Room and it may be due to not being able validate the SSL certificate presented by the Control Room.This may be due to multiple reasons. To continue, please 1. Check to see if the SSL certificate has been added to the Java Key Store that is bundled with the bot agent. Then, try again.If you continue to see this message, please contact your system administrator.Code: registration.error  

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Cadet | Tier 2
mahalakshmi.sambandanCadet | Tier 2
asked in Developers Forum
MS Word query

If there is a requirement to copy content from 1 word document to another word document at a specific point in the target word document, with the style(font,size,format) retained, is there a way to do this in the best possible way?

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Padmakumar
Premier Pathfinder | Tier 7
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saqib6197Navigator | Tier 3
posted in Developers Forum
create bot to download pdf with print button click on form page

YouI want create bot in automation anywhere 360 this bot take reference number from excel file and then put in text box(textbox is with placeholder) of website and then click search then next URL is open then click on print button of form and download this pdf. Please provide automation anywhere 360 steps and what action we need to use in bot to automate.Thanks 

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Cadet | Tier 2
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pchukkaCadet | Tier 2
asked in Community Edition
How to display file in "Document" Element in AARI Form

Requirement: Display the pdf file in the Document Area of AARI Desktop.Scenario1 - Expected Functionality1. I have used "Interactive Forms" Action in Task Bot2. Used "Set value" to Form Name:<Form>, Element:<Document Element>, File Location path: <C:\Users\"username"\Documents\Test.pdf>3. Run the Bot, "Test.pdf" file is displayed at Document Element. Which is Good.Scenario 2 - AARI Desktop1. I have used new form with "Select File" element.2. I have created another new form with "Document" element.​​​​​​​3.Created a new Process and Added Human Task "Form with Select File - Step1"3.1. Added a Select file element - User should click the browse and select the file​​​​​​​4.Added a new human task with Document element (Step-2) and set Form Data Feed of Document Area to "UploadFileElement.Output".5.click Run. User Selected the file through Browse button and the selected file will be displayed at Document Area.But my requirement is the document should be displayed in AARI Des

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jayanthaluriGround Control | Tier 1
posted in Automation Anywhere University
automation anywhere certified essentials rpa professional

I have completed the certification exam but I didn't receive my certificate 

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jasontCadet | Tier 2
asked in Automation Anywhere University
Can't open CSV file

Hello everyone, I am new to Automation Anywhere and I am currently going through the tutorial. I am trying to open a CSV file but I am getting an error message "boolean com.automationanywhere.botcommand.data.impl.FileValue.hasFileStreamConnection()”. I have tried uploading the file to the Control Room, and also added the file to multiple locations where I do have access to it. I also rebooted the machine, tried different encodings, checked and unchecked the "Contains headers” option. I have no idea what to try next. I would appreciate any guidance. Thank you! 

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Aaron.Gleason
Automation Anywhere Team
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Ground Control | Tier 1
lahcenAglagalGround Control | Tier 1
asked in Developers Forum
Question Regarding Master Certification and Bot Submission

Hello,I passed the master certificate but failed the second use case with a score of 40%. Do I need to repeat the entire certification, or just the practical part? I tried to submit a new version of the bots, but I received a message saying I couldn't. What exactly should I do?

402
Aaron.Gleason
Automation Anywhere Team
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Hiren SavlaCadet | Tier 2
asked in Developers Forum
How to download an API's response, when the response is not text but an image/pdf

How to download an API's response, when the response is not text but an image/pdf Customer tried exploring the Base64 technique, however we are unsuccessful at it. 

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Aaron.Gleason
Automation Anywhere Team
Uzumaki
UzumakiNavigator | Tier 3
asked in Developers Forum
Are there advantages to using the process composer rather than calling as children task bots from a main task bot?

This has been a topic of debate amongst the developers that I work with. Many of them are against using the process composer to sequentially call and instead would prefer to call a single main task bot from the process composer and that main bot would call all child task botsTheir main argument for this is that when task bots are called via the process composer, another task bot from a different process with a higher priority can potentially interrupt the work flow and trigger before the first process finishes execution. If that is true, then it seems to me like using the process composer in an environment where other task bots are scheduled close by could cause risks if the workflow has the risk of being interrupted.What are other people’s thoughts on this? And is there a workaround to prevent other bots from triggering in-between the process composer task bots?

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Uzumaki
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Charan 3219Cadet | Tier 2
asked in Developers Forum
Recorder Capture Action Shows Black Screen During Execution – Need Help

Hi Community,We are currently facing an issue with one of our bots where the Recorder → Capture Action is failing at runtime. Specifically, at the step where the bot clicks the “Export” button(Before export, there is a wait for condition step, which will wait for almost 40 - 50 min) in our application, the screen goes completely black, although the bot continues to the next step.A few key observations: This step was working fine until a few days ago. The issue has been consistent for the past 3–4 days. To troubleshoot, I added a “Capture Window” & “Active Window” action before the problematic step, still facing the same behavior. Other bots that use similar Recorder actions on the same application are working fine. Thanks in advance for your support! Thanks, Charan K

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Padmakumar
Premier Pathfinder | Tier 7
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Chris 621Navigator | Tier 3
asked in Developers Forum
Capturing Elements of A Sharepoint Page

Anyone worked with Sharepoint pages and know how to capture a Sharepoint document page to a table to loop over the documents (names) stored there? Cannot get a Capture to work for this scenario.

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Padmakumar
Premier Pathfinder | Tier 7
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SindhujaaS101835Navigator | Tier 3
asked in Developers Forum
Chat Support

We have been using Automation Anywhere for the past year for our client projects as well as for general support through the chat option. However, we’ve recently noticed that the "Chat Support" option is no longer visible on the Apeople portal. Kindly assist with this.

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Navigator | Tier 3
sushhhhNavigator | Tier 3
posted in Developers Forum
Microsoft Teams Approval in Automation Anywhere

In Power Automate, we receive direct approval requests in Microsoft Teams for the approval process. Similarly, is there a way to receive approval requests in Microsoft Teams when a bot runs in Automation Anywhere, without using Copilot for approvals?

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Padmakumar
Premier Pathfinder | Tier 7
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aadewale86Cadet | Tier 2
asked in Community Edition
Document Extraction: Extract Data Package - Status 425 "Image processing error"

As of late last week 5/30, I’ve noticed the Document Extraction action for Extract Data is failing with a status 425 error due to image processing error with my task bots process. I’ve never encountered this error before till recently. No changes have been made to the learning instance, task bot or user roles. Also, this action package has the latest package update 3.36.10. Status Code: 425Status Message: IMAGE_PROCESSING_ERRORStatus: DW_EXTRACT_FAILUREThe consumed documents are always pdf files that meets specs per Automation Anywhere criteria. Prior to this, that extraction always provided a status 200 with the extract outputs. Now they are mostly 425 status error although few document extractions are 200. Is anyone experiencing issues with status 425 error?

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Padmakumar
Premier Pathfinder | Tier 7
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nisnisssCadet | Tier 2
asked in Developers Forum
Get local file last modified date

Hi team,  I am new to A360 and is trying to play around with it. I am implementing a triggering email based on the local file date modified (last modified date). An email should be triggered to a person when Today() is 5 months after the last modified date.But I am struggling on how to get the file’s last modified date. Once I could get the last modified date, I could do the calculation to subtract Today with Last modified date and store it inside a variable to be used at the condition, to trigger the email.  However, I am stuck here. Appreciate if anyone could help me figure out how and how can I move forward. Thank you and have a great day ahead.

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Padmakumar
Premier Pathfinder | Tier 7
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Cadet | Tier 2
Nirupama G PCadet | Tier 2
asked in Developers Forum
Excel charts need to update in outlook

I have a use case related to Excel and would like to know if it's possible to build a solution without using VBA macros.Specifically, I need Excel charts to be automatically updated and reflected in Outlook. However, I’d prefer not to use VBA scripts, as they require significant reengineering after deployment.Do you have any suggestions or alternative solutions that could help achieve this?

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Aaron.Gleason
Automation Anywhere Team
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Bianca.MCadet | Tier 2
asked in Developers Forum
SAP : Error in communication (invalid shared memory)

Anyone experience the following error in SAP while bot is running: Error in communication (invalid shared memory) Since this error occurred multiple other SAP related issues started including flashing popups screens, additional menus not loading is full etc.  If anyone else has experienced this before and manage to get it resolved please advise. 

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Navigator | Tier 3
LAHCEN AGLAGALNavigator | Tier 3
asked in Developers Forum
Installing Automation Anywhere Extension in Offline Edge Environment

Hi,I'm facing a challenge with the Automation Anywhere (AA) extension. I initially developed a process using Chrome, but the client now requires migration to Microsoft Edge. The development environment is an isolated virtual machine with no internet access, which prevents installation of the Edge extension directly from the store. I've tried reinstalling the bot agent, but the Edge extension isn't being provided. Is there an alternative method to install the AA extension in this offline Edge environment?

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Padmakumar
Premier Pathfinder | Tier 7
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Papa 5365Cadet | Tier 2
asked in Developers Forum
Excel as database issue

Hi All,I have installed Microsoft access database engine 2016 (64 bit) and I have Excel 2019 version. Still facing connection issue like. ‘Could not Connect to Database. Error number: 80004005 Failure creating file.’ If I uncheck the ‘Use ODBC 64-bit driver for connection’ then error is changing to this - ‘Could not Connect to Database. Provider cannot be found. It may not be properly installed.’ ​@Automation Anywhere Team Please suggest some solution and let me know if any other details required from my end.ConfigurationsDatabase engine version Thanks,Tamal

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Padmakumar
Premier Pathfinder | Tier 7
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carolina.castroCadet | Tier 2
asked in Community Edition
Falla ejecución

Buen día!Estoy presentado un error, y creo que es por la conexión de la máquina, ya que no me ejecuta ningún bot, también iba a usar la actividad de abrir excel avanzado y no carga tampoco la conexión con la computadora, y dice que actualmente tengo un proceso en ejecución, pero no tengo nada ejecución, podrían ayudarme con este tema, por favor?Cabe aclarar que no me deja eliminar la máquina tampoco, solo pude desinstalar el agente y ya, nada más. 

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norajohnson
Cadet | Tier 2
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jitendriyapardiaCadet | Tier 2
asked in Developers Forum
Extracting Regex String

I want to extract the 07-03-26 value from the given string but it show me the blank.Is anything I miss here? please suggest.Thank you

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Navigator | Tier 3
LAHCEN AGLAGALNavigator | Tier 3
asked in Developers Forum
switch from chrome to edge

Hello!I developed an entire process on the Chrome browser, and now I have to switch to Edge. Is there any way to switch without repeating all the capture actions?I selected chrome as the primary browser in the bots 

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Aaron.Gleason
Automation Anywhere Team
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Navigator | Tier 3
LAHCEN AGLAGALNavigator | Tier 3
asked in Developers Forum
Web Application Downtime: Best Practices for Handling Unresponsive or Down Applications

Hello AA family ,I'm looking for the best practices for handling a web application that is unresponsive or down. Could anyone share their insights and recommendations on this?

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P
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AnalystCallenCadet | Tier 2
asked in Developers Forum
Where do I locate Package Settings in the bot editor?

I am reading over the native fallback option for the Recorder package but under the three-dot menu in my Bot Editor, I do not see Advanced Settings nor Package Settings. Has this been moved or relocated?https://docs.automationanywhere.com/bundle/enterprise-v2019/page/advanced-domxpath-based-fallback.htmlThis is what my menu looks like in Bot Editor: 

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DS78
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