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I’m currently learning Automation Anywhere and would love some inspiration from the community. What was your first project, and what did it teach you? I’m especially interested in practical, operations-focused use cases.

Hi everyone! I’m an Operations Manager currently learning Automation Anywhere and exploring how automation can improve everyday operational processes.For those who have completed the foundational learning paths, which skills or packages were most useful when you started building real automations?I’m particularly interested in practical use cases involving Excel files, CSV data, web forms, and reporting. I’d appreciate any recommendations on what to focus on next.

Hello Community,I am currently working on the migration of an RPA process from Power Automate Desktop to Automation Anywhere 360.The process reviews Internal Platform mailboxes (Notifications and Messages), generates reports, and must run automatically every day at 12:00 AM without user intervention.The client plans to provide a single machine where the bot will be both developed and executed in production.I would like to confirm the licensing requirements for this scenario. My current understanding is that the following would be required:- Automation Anywhere 360 Enterprise (Control Room access)- 1 Bot Creator license for development and maintenance- 1 Unattended Bot Runner Run-time license for scheduled unattended execution Is this the correct licensing approach if development and execution will occur on the same machine?Or is there any licensing model that would allow both development and unattended execution using a single license?I would appreciate any guidance or recommendations

Hello,I’m curious to hear if anyone has implemented a way to terminate a bot execution remotely. Python, powershell, killing processes and services, I’m interested to hear if anyone has had success with this. Unfortunately this isn’t available natively via the control room api, so I’d like to here from others on this.I have a python script that terminates all “Automation Anywhere” processes running on a device. Unfortunately this has the side effect of disconnecting the bot runner device from the machine. Seeking clean methods with minimal side effects for terminating bot runs.Thank you

Hello everyone,I need to evaluate the feasibility of automating the signing of PDF documents using Automation Anywhere.We have a business requirement where PDF contracts already contain the signature of our affiliates/customers. Currently, an employee manually opens each PDF and adds the authorized representative's signature from our Pension Fund Operator, which is a very time-consuming process.We would like to know if Automation Anywhere can help automate this process in one of the following ways:Insert a signature image into a predefined location within the PDF. Apply a legally valid digital signature/certificate to the PDF. Process multiple PDF files in bulk without manual intervention.My questions are:Has anyone implemented a similar solution using Automation Anywhere? Which packages, commands, or integrations would you recommend? Is it possible using native Automation Anywhere functionality, or would external tools/APIs be required? Are there any considerations regarding PDF secur

Hi,I am working on POC where the required text (like address, name etc)  need to retrieve from input source using prompt. The input source document is .docx/pdf. I am creating new AI > Skill. From new Skill there is option to provide the input source using variable, instead how to provide or reference to the path of the input document. Please suggest on how to achieve this. Thanks  

I am facing an issue with Automation Anywhere Document Automation where a document repeatedly goes back to the Validation stage.The document is processed and sent for validation, but when I open it in the Validation Station, it shows “0 Fields to Validate.” Even though there are no fields requiring validation, the document keeps returning to the validation queue instead of completing the process.Current behavior: Document is processed by Document Automation. It is sent to the Validation stage. Validation shows “0 Fields to Validate.” After completing/submitting the validation, the same document again appears for validation. This cycle keeps repeating. Expected behavior:If there are 0 fields requiring validation, the document should complete the validation stage and proceed to the next stage instead of returning to validation.Could you please advise what could cause this behavior and how we can prevent the document from repeatedly entering validation?

I want to know if the result could take more than 10 days to appear or not? Will the result be sent to us via email?

Hi Community,I accidentally deleted the Bots folder from one of our Control Room user accounts and need help restoring it. Environment: aa-community.cloud.automationanywhere.digitalAffected User: kopdo6478125Deleted Item: Bots folder (under Public > Automation)Currently only the Agentic App Store folder remains. The Bots folder is missing completely. Could anyone help with:1. How to check Recycle Bin for this deleted folder?2. How to restore it if still available?3. Any other recovery options? Attaching screenshots for reference.Thank you.

When I trying to capture an object I faced this error: Error performing single captureThe application is running with admin privileges but the bot is not running with admin privileges.To continue, enable admin privileges when you run the bot. Then, try again.How can I resolve it? 

Dear Team,I completed the required learning paths for the AI Automation Engineer Certification and would like to claim the certification voucher.However, when I check my voucher status, the system indicates that I am not currently eligible.Since I have completed all the specified courses, I would appreciate it if you could review my learning progress and verify my voucher eligibility.If there are any additional courses, requirements, or steps that I may have missed, please let me know so I can complete them and proceed with the certification.I have also attached a screenshot of the eligibility message for your reference.Thank you for your time and support. I look forward to your guidance.Best regards,Nandhana  

Hi everyone,I have been using a VM as a runner for some time, and we decided to buy a new bot runner license, and provision a new VM to add to the device pool.We are using AWS Workspaces that have two drives: D:\ for most programs+documents and C:\ for system and some programsWe have cloned the VM, meaning the C:\ drive is kept and the D:\ drive is emptyWhen connecting my user runner number 2 to the VM, something very strange happened and from the Control Room point of view they were seen as only one.I think this can be caused by the control room registration or something like that : I have deleted the files in the  C:\Windows\System32\config\systemprofile\AppData\Local\AutomationAnywhere, configured again the bot agent and it seems to have solved the problem.Do you think it can actually have been the cause of my problem? In that kind of situation, how should I copy a VM?

Just curious if anyone has had any success using control room APIs to keep track of bots that are currently running. I am trying to develop a system to detect bots that have been running for excessively long so that they can be auto shut down and wanted to know if anyone has had success doing this using control room APIs or another method.

could not access the oauth app(It is not accepting my mail id). When i tried to raise the support ticket, am not able to login that as well. 

Dear @Aaron & @Lu Please help. My Control room doesn't have OAuth Connections what did I do wrong while installing? Please help

Hi All,We are currently facing an issue with the Email Event Trigger in Automation 360.When a new email arrives, the Email Event Trigger fires correctly, but it is automatically marking the email as “Read”. Because of this, when the bot starts and looks for unread emails, it does not find anything — the trigger has already read the email in the first instance.Has anyone faced this behavior before, and is there a way to prevent the Email Trigger from marking emails as read? Or is there a recommended best practice to handle this scenario?Any guidance or workaround would be really helpful.Thanks!

Hello everyone, I have a very particular problem.We have a large number of bots deployed in production that use the same SAP user, and these bots work perfectly. Only ONE particular bot uses a different user due to business process reasons. This bot was working correctly and recently started failing in the following strange way.It happens during the connect action of SAP. The bot logs in perfectly, but for some reason, it throws the following error: I have searched the entire community forum and there is no information about it.Our team is lost.The SAP version is compatible with the package (we have already checked the documentation) and we have tested it in several versions just in case.Could someone help us?Thank you

(NOTE: Scroll Down to find the fixes)Problem: An AARI Process has multiple Bots that work with SAP. Connection with SAP is established in 1 Bot, and subsequent Bots use that connection using the Automatic Mode of the SAP Connect Action.The Process runs as intended if you’re logged into the running device, but fails if you’re not logged in, even if no other parameters are changed. The error message is “SAP connection error. Log in using the SAP GUI and try again”. Crucially, this error only happens in the subsequent bots that Connect to SAP in Automatic mode, and not in any bot that Connects in SAP GUI mode.Issue (diagnosed with help from Claude): SAP GUI's Automatic connect works by looking up a COM object (“SAPGUI”) in Windows' Running Object Table (ROT), which is scoped per Windows Terminal Services session — a process in one session can't see an object registered by a process in a different session. AARI’s Auto Login feature, used for unattended execution, logs the device in when a

Hi, I am working on the AI Automation Engineer Certification project and have completed my Agentic solution development.I have built and tested my solution successfully in my Private folder. After completion, I checked in the Process, AI Agent, AI Skill, Forms, Task Bots, and all dependencies into the Public folder as required.When I try to run the process from the Public folder, I receive the following error:Thank you.

 the control room is connected but cant able to run the bot. This is the issue coming.

The REST Web Services POST request successfully creates the event in Google Calendar; however, no response payload is being returned, and the Body output variable remains blank.

I created a trial environment. Can you help me where do I see my bots

In the course video- Capstone Project Part 3 - Opportunity Intake Assessment, at the part where we need to upload the “Automation+Opportunity+Intake+Starter+Kit.pdf” to Claude AI with the prompt, When I try to select the photos/files to upload, it doesnt show the pdf in the dialog box to select, not able to upload the pdf to claude AI.Can someone please help me with this?

Hi,Greetings, to the Automation Team, Thank you for everything that you do. i am doing these lessons of Document Automation and there are few options that are not available in my control room, just wanted to check if its normal to continue with further lectures without these options available to complete the assessment, I Have highlighted the yellow marked which are not available.in that case is it ok to move to other sessions?  

Hi Team, I am unable to check in the taskbot into public and also i do not have a agent connections option under AI.