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Community Edition

Connect with your Community Edition peers - share getting started tips, problem solve, and collaborate as you automations.

  • 784 Topics
  • 2,764 Replies
784 Topics
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poefiebanaanMember
asked in Community Edition
can't access controll room

I didn’t receive a mail to access the controll room.I tried to access it throught this link that I found on this forum:  https://community2.cloud-2.automationanywhere.digital/#/loginThen I get a message that says that my email address is not verified, but I had already received a mail that said that my account was succesfully activated. How do I get access to the controll room? 

259
Vatsy
7 minutes ago
K
KevinTidusCustomer
asked in Community Edition
Google Token manual autorisation

Hello everyone,I'm having an issue with Google authentication on my virtual PC, let me explain.When I use Google authentication for Sheets or Drive, I need to manually authorize the token permissions. If I do it once, the window doesn't reappear unless I restart my PC or restart the 'Automation Anywhere Java Launcher.'I've tested it with several sessions on my virtual PC, and the issue only occurs on my Windows session 'CCEFR1BOT,' regardless of the Google account, so I believe the issue is tied to the Windows session.I've tried clearing cookies and browser data, and I've also deleted the local Automation Anywhere files that store the authorizations in 'C:\Users\CCEFR1BOT\AppData\Local\AutomationAnywhere\G-SuiteAuth.' I regenerated the files by reconnecting, restarted the virtual machine, and tested again, but the validation window still reappeared.Thanks for your help

51
Aaron.Gleason
1 hour ago
M
Max TsengPartner
asked in Community Edition
After register Community Edition Account many times, but our user never received "Welcome to Automation Anywhere Community Edition" Email to setup password. Pls help.

Our co-worker email account is Mina_Yu@compal.com   (this account didn’t revice any email.)Our other co-worker email account can revice the  "Welcome to Automation Anywhere Community Edition" Email to setup password.Could you help to check whether AA had send the Email to this email account ? 

41
Aaron.Gleason
1 hour ago
A
Anil_k1New Member
asked in Community Edition
Drag and Drop

Can you help on the below:-  By using the Automation Anywhere tool, I need to drag an email from outlook inbox (which will have lot of emails and will receive new emails on daily basis) and drop one by one email to another application. With what all actions can we achieve this.

62
Aaron.Gleason
1 hour ago
S
SudineniPartner
asked in Community Edition
Email error

Till last week it is working fine but now while I’m trying to run the bot it is throwing error Error: Either an Outlook account is not setup on your system or the Outlook application can not be found

21210
K
4 hours ago
M
Max TsengPartner
asked in Community Edition
Help ! Community Account user type is not "bot creator" (is Other). Could you help to change "user type" to "bot creator" ?

Problem Account : Lily_Chang@compal.com  

646
Aaron.Gleason
1 day ago
D
Din 5870Member
asked in Community Edition
Hi RPA Experts, kindly help me how to get value from Dictionary variable , with latest community update we are facing challenge to provide key.

Hi RPA Experts, kindly help me how to get value from Dictionary variable , with latest community update we are facing challenge to provide key to dictionary variable. 

6313
Aaron.Gleason
1 day ago
S
shawarmaMember
asked in Community Edition
Community edition -Document automation extraction failed

Getting Extract failed error "EXTRACT_FAILED - [Native] : 500 : Unexpected failure from Engine : java.io.IOException: Cannot run program" when Processing scanned documents. Can someone please help?  

2623
A
1 day ago
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Om KeskarPartner
asked in Community Edition
Cannot delete device, as it is part of an active bot deployment.

Hello everyone,I'm getting the error "Cannot delete device, as it is part of an active bot deployment" in Automation 360 Community Edition.Activity Tab > In Progress: There are 2 processes running.I’m unable to delete them. I've already done the following steps, and it doesn't allow device removal.I can’t find the Automation Service Bot Agent running in my services. Tried uninstalling and reinstalling the Bot Agent. Reinstall as Administrator Bot Agent. Restart the machine. Couldn’t find these files. C:\Windows\System32\config\systemprofile\AppData\Local\AutomationAnywhere\registration.properties C:\Windows\System32\config\systemprofile\AppData\Local\AutomationAnywhere

91
Aaron.Gleason
2 days ago
B
BOT.DEVPartner
asked in Community Edition
Cannot delete device, as it is part of an active bot deployment, how reset Device via API

Hello everyone,I'm getting the error "Cannot delete device, as it is part of an active bot deployment" in Automation 360 Community Edition.Activity Tab >  In Progress: is empty I've already done the following steps and it doesn't allow device removal.Restart the Bot Agent Service. (The error persists) Uninstall the Bot Agent Remove file "C:\Windows\System32\config\systemprofile\AppData\Local\AutomationAnywhere\registration.properties" Restart the machine. Reinstall as Administrator Bot Agent  lastest version. (The error persists) Restart the machine. (The error persists) Uninstall the Bot Agent Remove residual files and folders "C:\Windows\System32\config\systemprofile\AppData\Local\AutomationAnywhere" C:\ProgramData\AutomationAnywhere C:\Program Files\Automation Anywhere %USERPROFILE%\AppData\Local\Temp Restart the machine. Reinstall as Administrator Bot Agent lastest version. (The error persists) When I try to run a bot the error is "System allows only a single device to be re

273820
Aaron.Gleason
5 days ago
M
maheshgb773New Member
asked in Community Edition
Facing Slowness in AA360 Community Version

Hi,I’m Facing Slowness in AA360 Community Version. My internet speed is good.Unable to run Bot it shows notifying device for long time. Unable to capture objects using recorder. Downloading dependencies taking hours of time, session getting expired before that.Please help me to resolve this.Thank You

121
Aaron.Gleason
5 days ago
D
Din 5870Member
asked in Community Edition
PDF - Form fields : Trying to get Invoice number using PDF - Form fields, but when I try to display the invoice number in message box buy using Dictionary + key , I am getting empty value . how to get value using Dictionary + key.

PDF - Form fields : Trying to get Invoice number using PDF - Form fields, but when I try to display the invoice number in message box buy using Dictionary + key , I am getting empty value .  how to get value using Dictionary + key.

80
D
5 days ago
L
liliziMember
asked in Community Edition
Error: Already running a bot on the device

I always got this error, and the system let reconnect device, after the connection, it still shows this error.

162
L
5 days ago
J
joaoguimbMember
asked in Community Edition
Local device is getting disconnected after connect

Hello,I was using Automation Anywhere Community Edition 2 weeks ago and it was working fine. Today I tryed to use it again, but when I try to connect my local device, it keeps the “Disconnected status” after connecting. I already tryed to reinstall the Bot Agent and the Automation 360 extension, but didn’t work. I also tryed to reboot my machine, but the problem persists, any suggestion?

11723
W
6 days ago
S
Sravani PuliMember
asked in Community Edition
registration link not recieved

I’m not receiving the registration email. Could someone please help? I also checked my spam folders, but I haven't had any luck.

131
Aaron.Gleason
8 days ago
V
vaishnavi.shankar-dhumalPartner
asked in Community Edition
I cannot delete device as it is part of active bot

I have tried through postman but it is showing me access to resources is prohibited so that token is not getting generate as I do not have administrative access to my device will you please send me solution what should I do in such case

121
Aaron.Gleason
8 days ago
M
manikanthvaddiparthiNew Member
asked in Community Edition
Unable to Get

Hi All, I am trying to download free edition but unable to get the password to my email to access or download the free edition and i am able to sign up and getting the we have sent you an email with credentials but I am not getting any kind of email . Please let me know how to download the free edition 

241
Aaron.Gleason
9 days ago
M
maulikkumar.makwanaPartner
asked in Community Edition
Unable to get registration link

Hi, I did not receive a control room URL when I first created an account. Can anyone help with this?

323
Aaron.Gleason
9 days ago
V
vidhyababuCustomer
asked in Community Edition
Document Automation - Unstructured document

I am using the community edition for document automation. When I try to create a learning instance with the document type as "Unstructured document" as mentioned in the training, I don't see that and other options in the drop-down list. Please find attached screenshot for reference. 

212
V
12 days ago
T
thomas.gawda
asked in Community Edition
Remove spans from a string

As part of a bot, I am copying a string to clipboard that reads something like this:“(…) mechanisms for the application of proceeds, set-off, payment, calculation, and notification. <span data-id="1d8743a3s628d9hg3248f2673">3</span> This document is (…)”I want to remove all spans (open and close) and everything between them so the text reads:“(…) mechanisms for the application of proceeds, set-off, payment, calculation, and notification. This document is (…)”I want to do this for all spans in the string so it cleans all of it out. I tried using a String - Replace action to replace everything between “<span>” and <”/span” with blank text but it didn’t work. I tried using a regex function to allow a wildcard at the end of “<span>”.When I paste into Word it seems to do some formatting to remove these spans, but the raw string I get from the necessary Copy to Clipboard has the spans in them.

182
B
12 days ago
M
Mohammed AdelMember
asked in Community Edition
Control Room User Type

I am on the community edition plan.I am the only user, and I think by default I should be the admin, but I am not, and I do not have the permission to change my user type

172
M
13 days ago
D
Dipti 2765
asked in Community Edition
Unable to connect local device as bot runner

I am using community edition and not able to register bot agent with CR“System allows only a single device to be registered. If you need to replace your existing device you should delete it first.If the problem persists, please contact your system administrator.Code: devicemanagement.register.validation.single.device” Steps I tried so far:Deleted all machines reinstalled bot agent restarted bot services tried using mozilla firefoxany suggestion?

183
Aaron.Gleason
14 days ago
G
G Rakesh Kumar ReddyNew Member
asked in Community Edition
Unable to access the excel file using Automation anywhere A360

Once after failing to install the Microsoft database engine, i tried to open sample excel file but iam it is throwing an error. 

141
Aaron.Gleason
16 days ago
S
sathyaranjanMember
asked in Community Edition
An unknown error occurred when executing the 'OpenExcel' command.to continue,contact your system administrator

hi i have been coming up with this error from today.everything looks good but the excel advanced commands stopped working.the command wont even allow me to open a single file from the local pathplease do give a solution to the problem

131
Aaron.Gleason
16 days ago
A
ameyadeole19Member
asked in Community Edition
Not receive my credentials for logging in

I have filled all the details to download AA Community Edition but I did not receive my credentials for logging in.

493
Aaron.Gleason
16 days ago
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