Community Edition

Hello,Yesterday, when I clicked “Run” to execute an API task bot, the task got stuck in “Queued” status at action “Waiting for next available on demand device”. There are also pending executions from a long time ago, but I’ve executed tasks with those in progress before. I am using Community Edition.My goal is to run bots in attended mode, but with this item in queue I receive the message below when I try to run anything.Some solutions I’ve tried: Reinstalling the Bot Agent.Following the 3 methods in this topic: A360: "BOT stuck in In Progress Stage and not able to move it to history" or "BOT stuck in Pending execution Stage and not able to move it to history"I also confirmed that I can authenticate successfully against the v3 API, but the activity returns canManage: false.Is there any other way to cancel or clear this queued AARI request that I can try from the Community Edition environment? Thank you in advance for any guidance or suggestions!

Hello everyone,I am having issues with Automation Anywhere and would appreciate some help. I would also like to clarify I am using macOS. The first and main issue is with the bot running. Whenever I am capturing items from a webpage, the automation is paused until I manually open the webpage and have the items I want to capture visible on my screen.Even if the tab is open and when run in background is checked, it does not seem to capture the item. An example is when I open an Excel file and then open browser. It stays on the screen of excel file and does not do anything until I manually go to Chrome.Even when I am on Chrome I have to keep clicking on the tab if I want to capture items which is problematic as I want it to capture without me manually clicking all the time to have it on my screen. The second issue is with the recorder icon capturing things in another window. It keeps returning an error stating an unexpected problem and asks me to refresh window list. I tried disabling and

I’m running into an issue trying to get bots to run on macOS in Automation 360 (v.37). I’ve followed the official setup steps from the macOS support release notes below but no matter what I do, the bots fail as soon as I try to run them.The Bot Agent installs fine, connects to the Control Room without any issues, and I can see the device as online. I’ve also made sure to set the platform to macOS when creating the bot. But when I try to run it (even something really simple, like displaying a message box), it fails immediately with no real error details in the logs.So far, I’ve restarted both the Mac and the Bot Agent, uninstalled and reinstalled the Bot Agent, and cleared the global cache. I also created a brand-new test bot using only macOS-supported packages, and confirmed that the bot is correctly assigned to the macOS device in the Control Room.Any help or guidance would be appreciated! macOS support v.37 release

Hi Everyone,I’m trying to create a Model Connection under “AI → Model Connections” using API key that I obtained from Anthropic ( https://console.anthropic.com/ ). Even with the API key I’m getting Authentication error. Attached is the snapshot of the error. Can you please share your insights in this regard?Thank you.  

I am unable to log in with the credential provided to me.  Worked last week but not today 

How do I access resources in mission control. There are no resources available for me for the mission Opportunity Identification & Pipeline Management. Kindly help. Thank you! 

hello iam here studying >>trying to get a job as an rpa developer i have finished the dev quest (start _accelerate_scale)what to do now ?i have no roadmap so can u help me ?

Did not get control room credentials after registering Path Finder Training camp. I registered with mgurivireddy09@gmail.com.Still not recieved credentials

Just wondering, should I get in touch with our IT dept, if I am not receiving the Password Reset email for the Control Room?   Have tried a few times to try to reset… no email to reset comes through.   Thanks.

Please provide the steps for, how to switch between different control room without reinstalling the BOT Agent on local system. 

Hi Team,I received my Control Room credentials for the Pathfinder Training Camp and was able to log in successfully using the provided account (Username: Abk3T4481922) .However, I am facing an issue while trying to create a new Task Bot. Whenever I click "Create & Edit", the system displays the following error message:"An unexpected problem occurred. If the problem persists, please contact your system administrator."I have attached a screenshot of the error for your reference.Could you please investigate this issue and let me know if there are any permissions, configuration settings, or additional steps required to enable Task Bot creation in my training environment?I would appreciate your assistance in resolving this at the earliest so I can continue with the training activities.  

I have received control credentials via email, but it’s not working.  

How to automate this drop down to select 4 particular elements. Unable to get select item by text option after capturing the element 

Hello Team,I am Unable to import package from user location in A360 community edition, getting Import successfully started pop up but couldn’t view the imported bot package in A360. Please advise. Regards,Parthiban N

Dear Support Team,I am currently learning “Automating Data Extraction From Documents Using Document Automation (Automation 360)” using Community Edition.I can successfully:Create learning instances Upload invoices Run normal bots successfully from my connected deviceHowever, Document Automation extraction always fails during the extraction step with status “Extraction Failed”.I have already tested:New learning instances Simple invoice samples Minimal extraction fields Restarting Bot Agent/services Verifying package and Bot Agent versions Device connectivityNormal bots with Message Box run successfully, so the device connection is working properly.Below is the screenshot:Could you please help check whether this is related to Community Edition Document Automation service/runtime configuration or any known issue?Thank you. 

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While running the query in Oracle sql it is successfully inserting the data into the table but running through automation anywhere it is showing syntax error... Inserting this data from excel 

When using the loop through unread email action for specific subject name if multiple unread email are with same subject name exists during execution does it take the oldes unread mail for that subject

The automation is sending emails to the email ids in a google sheet.Always showing “Error Encountered: One or more email ids are invalid. Please check the following email ids: [backupnumber2two2@gmail.com]. Error Line: 11” this error.The email has no problem. It is newly created.Previously the bot will run without any errors, but the email sending was still not working.What could be the possible reason. 

getting the above error while create a folder in google drive 

Title: Missing "Automation Anywhere Notification" emails preventing access to Control AA Panel Please can I get some assistance in a raising a support ticket that requires immediate focus?  I am reaching out as this issue has been ongoing for a while and we have not had any success raising via these web pages: https://apeople.automationanywhere.com/s/supportNo accesshttps://apeople.automationanywhere.com/s/my-workspaceNo optionshttps://www.automationanywhere.com/contact-usSent a "Contact Us" messagehttps://community.automationanywhere.com/New Post Created We need to grant access for our third party contact "xxx" to access our "Automation Anywhere Control Room" for these environments: DEV, UAT, PROD. The reason for this request ticket is due to an ongoing unsolvable issue up to this point (past 2-3 years) around the above members not receiving the related authentication emails entitled "Automation Anywhere credentials notification" and "Automation Anywhere user notification" or "Securit

Hi Everyone,I am currently using Automation Anywhere Community Edition and facing an issue while trying to connect my local device.During the setup process, when I install the Bot Agent, the installation completes successfully. Normally, after the installation, it should automatically move to the next step, which is Enable Extension.However, the platform is unable to detect that the Bot Agent has already been installed, so it stays on the same step and does not proceed further. Because of this, I am unable to complete the setup and run my bots.Things I have already tried:Reinstalling the Bot Agent Restarting the PC Running the installer as Administrator Checking internet connectionBut the issue still remains.Has anyone faced this issue before? Any solution or suggestion would be greatly appreciated.Thank you.

Simply starting off in the training. When doing the recorder capture, it goes to the site, but then no red box appears to highlight anything. When i click anywhere on the page, it just captures the entire page instead of the user name text box like it should (or anything else i try to click on for that matter). With basic troubleshooting, my Laptop is freshly restarted and current with any updates. The browser extension is current as of 4/23. My browser scaling is fixed at 100%. Im really not sure what im missing here. I started this training a few months ago, and everything worked fine. Had to step away from it, now am getting back into it and decided to restart fresh, but for some reason the recorder capture is just not recognizing any objects once it diverts me to the webpage i want. Does anyone have any advice on how to fix this?

My computer name is NootsUniversalPC and my username is NootsUniversal. However, I do not have a path on my computer that starts with "C\Users\NootsUniversal" I have other users listed such as "nsc98" which I use mostly, but the AA software doesn't seem to recognize it.

'File Conversion: DOCX to PDF' forces the Excel app to close. This seems to cause Excel advanced sessions to malfunction such that AA 'thinks' there is still a running/existing session even after closing one.