Community Edition

Dear Support Team,I am currently learning “Automating Data Extraction From Documents Using Document Automation (Automation 360)” using Community Edition.I can successfully:Create learning instances Upload invoices Run normal bots successfully from my connected deviceHowever, Document Automation extraction always fails during the extraction step with status “Extraction Failed”.I have already tested:New learning instances Simple invoice samples Minimal extraction fields Restarting Bot Agent/services Verifying package and Bot Agent versions Device connectivityNormal bots with Message Box run successfully, so the device connection is working properly.Below is the screenshot:Could you please help

Title: Missing "Automation Anywhere Notification" emails preventing access to Control AA Panel Please can I get some assistance in a raising a support ticket that requires immediate focus?  I am reaching out as this issue has been ongoing for a while and we have not had any success raising via these web pages: https://apeople.automationanywhere.com/s/supportNo accesshttps://apeople.automationanywhere.com/s/my-workspaceNo optionshttps://www.automationanywhere.com/contact-usSent a "Contact Us" message

Hi Everyone,I am currently using Automation Anywhere Community Edition and facing an issue while trying to connect my local device.During the setup process, when I install the Bot Agent, the installation completes successfully. Normally, after the installation, it should automatically move to the next step, which is Enable Extension.However, the platform is unable to detect that the Bot Agent has already been installed, so it stays on the same step and does not proceed further. Because of this, I am unable to complete the setup and run my bots.Things I have already tried:Reinstalling the Bot Agent Restarting the PC Running the installer as Administrator Checking internet connectionBut the issue still remains.Has anyone faced this issue before? Any solution or suggestion would be greatly appreciated.Thank you.

Simply starting off in the training. When doing the recorder capture, it goes to the site, but then no red box appears to highlight anything. When i click anywhere on the page, it just captures the entire page instead of the user name text box like it should (or anything else i try to click on for that matter). With basic troubleshooting, my Laptop is freshly restarted and current with any updates. The browser extension is current as of 4/23. My browser scaling is fixed at 100%. Im really not sure what im missing here. I started this training a few months ago, and everything worked fine. Had to step away from it, now am getting back into it and decided to restart fresh, but for some reason the recorder capture is just not recognizing any objects once it diverts me to the webpage i want. Does anyone have any advice on how to fix this?

My computer name is NootsUniversalPC and my username is NootsUniversal. However, I do not have a path on my computer that starts with "C\Users\NootsUniversal" I have other users listed such as "nsc98" which I use mostly, but the AA software doesn't seem to recognize it.

'File Conversion: DOCX to PDF' forces the Excel app to close. This seems to cause Excel advanced sessions to malfunction such that AA 'thinks' there is still a running/existing session even after closing one.

When using the loop through unread email action for specific subject name if multiple unread email are with same subject name exists during execution does it take the oldes unread mail for that subject

I am getting this error while trying to get the active browser tabs during recording 

I downloaded the tool and get correct with the extension. But i cant login on the tool and use it for create my owns automations

Why can’t I save my progress?  

My device will not download the bot agent for the control room as it says it is not a microsoft-verified application, does anyone know a way around this?

I am having trouble connecting my device. I have downloaded the app successfully but the AA doesn’t recognise that it’s been installed and I can’t move to the next step in the process “Enable extension”.  

Hello All,  I am currently using the community edition of automation anywhere control room, and i am facing a persistent log in issue. I only get 1 successful log in per password. i am then met with the following message upon the next sign in.Either your username or your password is incorrectThis may be due to a misspelling or because your Caps Lock is on. To continue, please retype your username and password.Code: UM1110 I know i am using the right credentials because i not only have them saved but i also have them written down. i am able to reset my password when this happens, but again it only works for a single sign on before it forces me to change it again.  Its also worth mentioning that this issue only occurs in the control room, i am still able to sign into pathfinder and A360 university without issue. I have also attempted to uninstall and reinstall the bot agent, and i have tried signing in on

One of the lessons in “Automation Anywhere Certified Advanced RPA Professional Prep. (Automation 360)” certification is not showing status completed, even though I have completed it more than 3 times without any pause. The lesson is Managing RPA Reports using Automation A360. This is the only lesson causing problem and its stuck on 7/8 lessons completed.EMAIL ID: ankur.arora@wissen.com

I am not getting username and password for logging into Community Edition. Please do the needful. I tried registering multiple times but still not getting complete email with credentials.

In my device pool two devices are there.The username and password is perfectly correct and verified still this issue is coming even with unattended bot runner it is showing same issue. When there was only 1 device in the device pool it was working perfectly but from when this device is added with correct username and credentials this issue is coming 

Suppose in a scenario 3 users needs to run a aari process simultaneously in their 3 different local machines is it possible to save the output files in their respective local machines or can we ensure if user 1 is running the process it will run only on user1's device for user 2 on user2's device and so on.If so how?

Hi everyone,I currently work as an RPA FMS (Production Support) Engineer and will soon have 2 years of experience supporting RPA bots in banking projects. My responsibilities include monitoring bots, troubleshooting failures, analyzing logs, and coordinating with developers to resolve issues.I am interested in transitioning into an RPA Business Analyst role.Could someone guide me on: Whether it is possible to move from RPA FMS to RPA Business Analyst? What skills or tools I should learn (process documentation, PDD/BRD, process mapping, etc.)? What steps I should take to make this transition within the next 1–2 years? Any advice or suggestions would be greatly appreciated.Thank you!

Why this issue is coming Access is denied TMKAD_runner 1 RDP was working correctly before with the same queue 

I tried the import zip files which has subfolders inside, but its not shoiwng anything which should create some subfolder etc with different BOTs config files. I was refering learning session to complete certifications but import its not working for some reason, its not showing any subfolder created anywhere. 

Hello Team,I am Unable to import package from user location in A360 community edition, getting Import successfully started pop up but couldn’t view the imported bot package in A360. Please advise. Regards,Parthiban N

What is the use of Reactivation Threshold in WLM Queue...what does it mean if for a Queue the reactivation threshold is 10

Bot deployment error during automation anywhere process run (AARI web portal) it was running smoothly before with same configurations

Like UiPath, we have option to upgrade as free trial to check the features. But using AA Community Edition its of no use, there is no option to check the Advance features like AI Agents, AI Skill creation etc. Learning the Agentic AI courses without the features becomes “A shot in the dark”.  Can someone please guide if there is a way to check the features as trial basis atleast. Even if company asked to prepare POC also, there is no way to do it.  All efforts failed to submit a Project POC. 

am using Automation Anywhere Community Edition, and I am unable to run my bots. When attempting to install the Bot Agent on my PC, the installation completes successfully, but the application does not proceed to the next step automatically as expected. As a result, I am unable to connect the bot agent and run automation tasks.I have verified that the installation finishes without errors, but the workflow does not continue, preventing me from executing any bots. Can anyone please give me a solution for this?