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Hi everyone,I am exploring different ways to work with PDF files in automation workflows, especially for converting, extracting and managing PDF documents.I have also been testing some online PDF tools and found AltFTool useful for PDF-related tasks.What PDF tools or approaches do you normally use with Automation Anywhere?I would appreciate recommendations and best practices from the community.

Hello,Yesterday, when I clicked “Run” to execute an API task bot, the task got stuck in “Queued” status at action “Waiting for next available on demand device”. There are also pending executions from a long time ago, but I’ve executed tasks with those in progress before. I am using Community Edition.My goal is to run bots in attended mode, but with this item in queue I receive the message below when I try to run anything.Some solutions I’ve tried: Reinstalling the Bot Agent.Following the 3 methods in this topic: A360: "BOT stuck in In Progress Stage and not able to move it to history" or "BOT stuck in Pending execution Stage and not able to move it to history"I also confirmed that I can authenticate successfully against the v3 API, but the activity returns canManage: false.Is there any other way to cancel or clear this queued AARI request that I can try from the Community Edition environment? Thank you in advance for any guidance or suggestions!

Hi Aaron,I am currently working on Capstone Project Part 3 and have encountered an issue with my OAuth connection.The OAuth connection has been created successfully, but it is not appearing under My Settings → OAuth Connections, so I am unable to proceed with the next steps of the project.I have verified the connection configuration and assigned the required invite role, but the connection list still shows 0 connections.Could you please help me check if there are any missing permissions, role assignments, or configuration settings preventing the OAuth connection from appearing for my user account?Thank you for your support.

Hi there,I downloaded the resources from the chapter “Getting Started with Autonomous AI Agents” and uploaded the files after unzip. However, the file was marked as “OTHERS” and I’m unable to open it.  Could you please take a look and help me resolve this issue?Link of the resource: https://developer.automationanywhere.com/downloads/ai_agent_support_files.zipThank you so much!

Hello everyone,I am having issues with Automation Anywhere and would appreciate some help. I would also like to clarify I am using macOS. The first and main issue is with the bot running. Whenever I am capturing items from a webpage, the automation is paused until I manually open the webpage and have the items I want to capture visible on my screen.Even if the tab is open and when run in background is checked, it does not seem to capture the item. An example is when I open an Excel file and then open browser. It stays on the screen of excel file and does not do anything until I manually go to Chrome.Even when I am on Chrome I have to keep clicking on the tab if I want to capture items which is problematic as I want it to capture without me manually clicking all the time to have it on my screen. The second issue is with the recorder icon capturing things in another window. It keeps returning an error stating an unexpected problem and asks me to refresh window list. I tried disabling and

I tried generating an API token for the bot, but I’m getting a 404 error.I used:curl -X POST "https://xxxxx.my.automationanywhere.digital/v1/authentication" \ -H "Content-Type: application/json" \ -d '{ "username": "xxxx", "password": "xxxx" }'and I get:Not FoundI also tried opening:https://xxxx.my.automationanywhere.digital/v1in the browser, and it returns:{"code":"UM1117","details":null,"message":"Access token expected in the 'X-Authorization' header"}But when I open:https://xxxx.my.automationanywhere.digital/v1/authenticationI get a 404. Am I using the wrong authentication endpoint, or is there something different I need to enable/configure for the API?thanks   

 I know the API can trigger the bot. The only part I’m not sure about is how to pass a Word or CSV file to the bot as an input, especially since the file is not on the machine where the Bot Agent is running.Any idea what the best way to handle that would be?thanks

I have a website where I need to click two links.First, I click “Click here to login,” which works fine. On the next page, I click “Commvault user,” but that second click always gives me the error below, no matter what I try. “here was a problem at line 3This may be due to the following reason: Unable to find LINK. Search Criteria did not match. Location: Gui_test (line 3)To continue, edit the bot and fix the error. Then, try again.”  

I am currently receiving emails that contain .eml file (an outlook item). Inside the said .eml is a .pdf that I want to save.Any who has done this before or knows how to do it please let me know

Since salesforce is migrating from OAuth Username/Password to OAuth Client Credentials, how do we use Salesforce Authentication Action? Because now we will not have the username and password to connect to salesforce and these 2 fields are mandatory in the Authentication Action.  

I’m planning to integrate an Ollama LLM with Automation Anywhere using the REST Web Service action to automatically analyze bot failure logs.The goal is to group and categorize errors such as: Credential / access issues Application not responding Selector or object change Data format mismatch Environment or profile corruption Network / timeout errors Excel/Office activation popups Unexpected UI popups Once the logs are classified, we can automate the production support workflow, including: Auto‑creating PRD support tickets only when required Routing tickets to the correct support queue based on error category Providing recommended fixes directly inside the ticket Reducing manual triage time for support teams I’m curious if anyone here has used AI models (Ollama, OpenAI, Claude, etc.) with Automation Anywhere for similar production support automation or log intelligence.Would love to hear your use cases, lessons learned, and model choices.Tagging for visibility:  @De

I have an issue with my scheduled bots where since 7am this morning they have all been stuck in a queued state, with a message that they are waiting for the user and/or device.I have checked and the virtual machine device is currently connected and the schedule is set up to use the correct user and device.These bots ran fine for the past few days, but just stopped connecting at 7am this morning.I can connect to the virtual machine myself, and run the same bot as attended, so the control room is definitely able to connect to the device and there are no issues with the bot itself.Could this be some kind of firewall issue that would only effect unattended bots? And if so, what can be done to check and resolve this issue?

Im force closing Chrome using task kill. When another bots call chrome this pop up appears and it mess up the flow. any idea how to remove this. im using “--hide-crash-restore-bubble” in chrome property but still getting this issue

While trying the access the above resources in the course- Building the HR Job Posting Agent, It is navigating to the below login screen, If i enter my AA credentials, it is resulting in error. What should I do? 

Hi guys,im New to automation anywhere. I Breakdown a task into several childbots. each child bots are inside its on try catch method. While calling these Childbots in parent bot should i call tit  inside a try catch again? or without it?

Hello,In our application  Radium AI we are using A360, now we are trying to achive queue processing scheduling through Radium AI, where i want one basic bot which can process the Queue. as of now we dont have profession A360 developer so want help in that. I built one bot which can process the queues but seems required some profession guidence on it. it would be great if someone can help me at earliest.

During unattended Automation Anywhere bot execution, Microsoft Excel (Office 2016) displays a recurring "Sign In" popup asking for Microsoft account credentials to open an Excel workbook. The popup appears repeatedly and interrupts bot execution. The workbook opens through Excel, and the bot runs under a service/robot account on a Windows Server environment. Looking for known causes related to Office authentication, OneDrive/SharePoint integration, Office activation, cached credentials, sensitivity labels, or Automation Anywhere unattended bot execution

Has anyone worked with Forms and Processes in Automation Anywhere? I’m currently exploring it and trying to understand whether forms can be published or embedded in other applications to trigger bots.I’m new to this area and would really appreciate any guidance or insights.also Any license or permission depencies are there to achieve this?

I was able to export the learning instance successfully, but I received a message saying "Successfully exported with 6 errors" below the link. How can I check what kind of errors occurred? I already looked into the Control Room audit log, but found nothing there. Is there any way to resolve this?

I’m running into an issue trying to get bots to run on macOS in Automation 360 (v.37). I’ve followed the official setup steps from the macOS support release notes below but no matter what I do, the bots fail as soon as I try to run them.The Bot Agent installs fine, connects to the Control Room without any issues, and I can see the device as online. I’ve also made sure to set the platform to macOS when creating the bot. But when I try to run it (even something really simple, like displaying a message box), it fails immediately with no real error details in the logs.So far, I’ve restarted both the Mac and the Bot Agent, uninstalled and reinstalled the Bot Agent, and cleared the global cache. I also created a brand-new test bot using only macOS-supported packages, and confirmed that the bot is correctly assigned to the macOS device in the Control Room.Any help or guidance would be appreciated! macOS support v.37 release

Hi All,Has anybody completed the AI Automation Engineer Assessment Test and got the results ?If so please share your experience. Thanks in advance!!!!

Hello everyone, I noticed that I couldn't save a template in one of the courses, as we were asked to do, and I couldn't create API tasks or use Co-Pilot with "Process task" either.I don't know what to do, and I've searched the forum but couldn't find the right answer/solution.

Can I create a private room in the control room, that i can invite co-workers into the created room, give special permissions on a specific joint project? Is such or something similar possible?

Hi, we have a control room with an attended bot runner. The runner works. We can login with the user and run a bot. But we are not able to set input variables when running the bot. It just starts. Our bots normally have several input variables to control certain run conditions. Are we missing something or is this by design, that we cant give the bot input values if we run it with an attended runner?