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A very Good Morning to Automation Team,  Thank you for everything that you do, I am actually enrolled to a course of Citizen developer Start Phase  Im on the lesson ‘Getting Started Using Repetition with Selection’However im not able to download the file 'fullemployeedata.xlsx'It gives an error on next window tab as This XML file does not appear to have any style information associated with it. The document tree is shown below.<Error><Code>AccessDenied</Code><Message>Access denied</Message></Error>   Would be a great help, if you can help resolve this,  Thanking you always, Christopher Joseph

Hi Everyone,I am currently using Automation Anywhere Community Edition and facing an issue while trying to connect my local device.During the setup process, when I install the Bot Agent, the installation completes successfully. Normally, after the installation, it should automatically move to the next step, which is Enable Extension.However, the platform is unable to detect that the Bot Agent has already been installed, so it stays on the same step and does not proceed further. Because of this, I am unable to complete the setup and run my bots.Things I have already tried:Reinstalling the Bot Agent Restarting the PC Running the installer as Administrator Checking internet connectionBut the issue still remains.Has anyone faced this issue before? Any solution or suggestion would be greatly appreciated.Thank you.

Hi everyone, I have managed to configure a Control Room managed Oauth connection, allowing my bots to connect to Sharepoint However after roughly 20-30 minutes it fails with the error message :{"code":"cv.validation.credential.not.found","correctiveAction":"It may have been renamed or deleted. If the problem persists, please contact your system administrator.","details":"","message":"The credential wasn't found."} I have configured in Azure that the connection should expire after 2 days, not after a few minutes. Changing the settings in Azure does not seem to have consequences in the Control Room.I then receive a message in the evening (always at 20:40, CET ) notifying me that “ A Oauth shared token for Custom EkinopsPRODnew has expired. “ Does anyone know how to change the duration of the token for Oauth in the Control Room ?  

Simply starting off in the training. When doing the recorder capture, it goes to the site, but then no red box appears to highlight anything. When i click anywhere on the page, it just captures the entire page instead of the user name text box like it should (or anything else i try to click on for that matter). With basic troubleshooting, my Laptop is freshly restarted and current with any updates. The browser extension is current as of 4/23. My browser scaling is fixed at 100%. Im really not sure what im missing here. I started this training a few months ago, and everything worked fine. Had to step away from it, now am getting back into it and decided to restart fresh, but for some reason the recorder capture is just not recognizing any objects once it diverts me to the webpage i want. Does anyone have any advice on how to fix this?

I have using recorder to set text in textbot and value is credential type when setting to textbox the value is incorrect.Example: MyUserName value that set to text box “mYuSERnAME”  

As we all know, in agentic AI systems, feedback loops are the core mechanism that enables autonomy. They allow an AI agent to execute an action, observe the environmental state change (the feedback), and iteratively adjust its next steps to achieve a specific goal without human intervention.Without feedback loops, an LLM is just a static text generator; with them, it unlocks agentic automation and becomes a dynamic problem-solver.The Engineering Challenge with Feedback loopHowever, taking this concept from theory to a stable production environment introduces significant engineering hurdles. The transition from a single-turn prompt to a continuous, self-correcting loop means the agent must maintain state, evaluate its own success accurately, and interact safely with external tools.Schematic of feedback loops in agentic AI systemsWhen the loop functions perfectly, it drives self-sustaining growth; when it breaks down, it can spiral into infinite errors or lose track of its original objec

My computer name is NootsUniversalPC and my username is NootsUniversal. However, I do not have a path on my computer that starts with "C\Users\NootsUniversal" I have other users listed such as "nsc98" which I use mostly, but the AA software doesn't seem to recognize it.

I have an employee that just got their Advanced cert. I gave him the link for the Master prep course as the next step, but notice the wording on that page says “for those pursuing the Master 2022 certification”. The employee is still able to enroll in the prep course, but if the cert is going away I don’t want him to waste time on it when he could be learning the new stuff.

'File Conversion: DOCX to PDF' forces the Excel app to close. This seems to cause Excel advanced sessions to malfunction such that AA 'thinks' there is still a running/existing session even after closing one.

Hi everyone,I have created an aari account restricted to a specfic project : it can only run bots from a specific folder.In AARI (Co-pilot) it can launch the appropriate request, but at the validation step I face this error.  When I access this request as the aari admin account I can perfectly validate it.Does anybody know what role or permission should be given to the aari account ? Thanks in advance

Hi everyone, This is a bit a newbie question, I did not find the answer after a quick search through the doc : I have created a new account and would like this account to access an aari/copilot process.However when I try to upload a file I can’t with the message “Access is denied”In the admin view, I can’t see an upload file option (I can fill text fields correctly) Does anybody know which option I should choose ? My apologies if I missed something obvious

Hi everyone,I’m evaluating the possibility of implementing a REFramework-like structure in Automation Anywhere using the Process Composer package.The idea is to follow concepts such as:Clear separation of stages (Init, Get Data, Process, End) Exception handling (business vs. system exceptions) Transaction control and retry logic A reusable and scalable structure for multiple botsAs far as I understand, unlike UiPath, Automation Anywhere doesn’t provide a native REFramework template, so this would need to be built manually (e.g., using modular tasks, state control via variables, and Try/Catch blocks).My questions are:👉 Has anyone implemented this kind of framework using Process Composer?👉 In practice, is it viable and maintainable for larger projects?👉 Or does the complexity outweigh the benefits?I’d really appreciate any insights, experiences, or best practices you can share.Thanks!Example: 

We are currently running into an issue with some unattended bots reporting that they failed to deploy.This only happens with certain bots, and only about once per month (though when it happens, causes any subsequent deploys also fail).When we log into the bot runner, the bot is stuck on the last line of the task to be executed.Seems to be an issue where the AA-DB file is locked, and therefore the bot can’t communicate back to the control room that the task is complete??The control room history indicates this error message when the deploy fails:“There is already an existing deployment in-progress for this user session - NETWORK\BOTNAME”The bot runner A360 logs indicate this error:“Caused by: org.sqlite.SQLiteException: [SQLITE_READONLY] Attempt to write a readonly database (attempt to write a readonly database)”Our current workaround is to delete the AA-DB file, and restart the bot agent. After we do that, any further deploys are successful.Posting on this community portal as A360 suppo

I am getting this error while trying to get the active browser tabs during recording 

I’m getting the error “System Error: Team id: does not have a team admin” when I try to call an agent from my process. Here is my process flow, Start → with a form → collect user inputs → Taskbot to extract the user input from frm → pass the extracted inputs as text to ai agent → call AI Agent → execute the tools to achieve the goal. This flow works successfully from my private repo but when I run process from a co pilot automation UI(after pushing this to public from my private) I’m getting the error “System Error: Team id: does not have a team admin”. In Co pilot automation, I have created a team and already I’m assigned as an admin role along with few members. This failure happens when the AI Agent step in the process

Hello, I used AA A360 and i want to use a variable in an email send with HTML design.This does not work in HTML design, but only in plain text. Is there a way to still use a variable in HTML design? 

Hi ,I’m trying to connect to a SQL Server DB that only support Microsoft Entra Authentication. We already have a network account set up but not sure how to establish the connection from A360. Do i need any assistance from our network team here? Can anyone please advise the steps..  Thanks

Hi,I was just wondering if there’s a way to send logs to Jenkins (Which we use to trigger the automations). I was using a different automation tool before, kinda new to AA. I’ve explored using txt file to append the logs, but is there any way I could see those logs when the bot runs?Also, is there a place where we can see the logs in control room? For the particular bot? Not just error logs, other logs devs use to keep track of things. Thanks!

BotからEKBに接続した際に、EKBからの回答が来る前にセッションエラーとなって落ちてしまいます。スペックを上げた端末とスペックを上げていない端末の両方で、添付の画像のエラーが発生します。こちらは、EKBでの処理数が多い場合に落ち、少ない場合は問題なくEKBの回答を取得することができます。例えば、1行1行に対してAIが項目を付与するエージェントを実行した場合、7行ぐらいであれば問題なく実行できますが、25行ぐらいになるとセッションエラーが発生します。解決策をご教示ください。

Kindly help on how to extract user list via control room API

I downloaded the tool and get correct with the extension. But i cant login on the tool and use it for create my owns automations

Hi everyone I’ve been exploring AI development in automation lately and wanted to hear how others are approaching it. I’ve tried things like NLP for documents and adding AI-based decision-making into workflows—it’s powerful, but also comes with challenges.Curious to know:How are you using AI in your projects? Built-in tools or external APIs? Any challenges or tips to share?Would love to hear your experiences and learn from the community  #AIDevelopment #Automation #RPA

Hi, does anyone have an idea how to move an email from Inbox subfolder to another? I’m using webmail roundcube, but everytime I run it, it will encounter an error on the said action. TIA! 

Hi,I’m Dheeraj Sudan, a software developer living and working in the United Kingdom. Can anyone share tips How to convert string variable into file variable?Thanks in Advance! 

This is more a curiosity question than anything. I recently interviewed with a potential new customer, and one of their technical staff cited the inability to connect to an AI model through LangChain as a shortcoming of A360. Today apparently they are doing this through python. I am no expert in LangChain, but I would think this could be done through a task calling python code and configuring the connection to the model. You would of course need the correct libraries installed on the Bot Runner(s). From there you could call the appropriate LangChain tools as needed. Am I way off on this? When I suggested this method the customer’s technical engineer scoffed like I am crazy.