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Ground Control | Tier 1
March 27, 2025
Solved

While Launching Control Room Error

  • March 27, 2025
  • 5 replies
  • 123 views

Hi While, I'm Opening Control Room.

Im facing an error.

 

Below is the error:

 

System allows only a single device to be registered. If you need to replace your existing device you should delete it first.

If the problem persists, please contact your system administrator.

Code: devicemanagement.register.validation.single.device

Best answer by Marc Mueller

Hi ​@Lgudiban,

try to delete your device here: (trashcan)

 

Cheers

Marc

5 replies

Marc Mueller
Most Valuable Pathfinder
Most Valuable Pathfinder
March 27, 2025

Hi ​@Lgudiban,

try to delete your device here: (trashcan)

 

Cheers

Marc

🤝Let's connect on LinkedIn: https://www.linkedin.com/in/developer-marc-mueller >>>>>>>> 📺Check out my YouTube channel - https://youtube.com/@AutomationDevelopmentEasy
Aaron.Gleason
Automation Anywhere Team
Automation Anywhere Team
March 27, 2025

@Lgudiban Please do not post the same message more than once.

Cadet | Tier 2
March 27, 2025

Try to delete your device inside Manage → Device and 

Try to Reconnect device 

 

Navigator | Tier 3
April 3, 2025

Hi While, I'm Opening Control Room.

Im facing an error.

 

Below is the error:

 

System allows only a single device to be registered. If you need to replace your existing device you should delete it first.

If the problem persists, please contact your system administrator.

Code: devicemanagement.register.validation.single.device

  
Please refer to this link: Switch device registration between Control Room instances

Navigator | Tier 3
April 3, 2025

Hi While, I'm Opening Control Room.

Im facing an error.

 

Below is the error:

 

System allows only a single device to be registered. If you need to replace your existing device you should delete it first.

If the problem persists, please contact your system administrator.

Code: devicemanagement.register.validation.single.device

https://docs.automationanywhere.com/bundle/enterprise-v2019/page/enterprise-cloud/topics/control-room/administration/settings/switch-device-cr-settings.html

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Try above solution