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Hi Community Team / ​@Aaron.Gleason,I submitted my project for the AI Automation Engineer (AIAE) Certification on 1st September 2026.Could you please provide an update on when I might expect my grading or validation results to be reflected in the portal?Submission Details: Name: Afsawa Khatun Shaikh Organization: Tecnoprism (AA Verified Services Partner) Submission Date: 1st September 2026 Assessment: AIAE Certification. Thank you for your assistance!

Hello Team,I have completed all the required learning paths for the AI Automation Engineer Certification. However, when I try to verify my voucher eligibility, I receive a message stating that the learning path "Agentic Orchestration and Collaboration" is incomplete.I have already completed this learning path and would appreciate it if you could review my account and update the completion status.Details:Name: Sai Kishore Registered Email: meetsaikishore@outlook.com Control Room ID - tnwvp1238773 

Hello Team,I have completed all the required learning paths for the AI Automation Engineer Certification. However, when I try to verify my voucher eligibility, I receive a message stating that the learning path "Agentic Orchestration and Collaboration" is incomplete.I have already completed this learning path and would appreciate it if you could review my account and update the completion status.Details:Name: Sai Kishore Registered Email: meetsaikishore@outlook.com Control Room ID - tnwvp1238773 

Hi Automation Anywhere Team,I am currently taking the AI Automation Engineer Certification and I am having an issue accessing the Control Room provided by the course.The Control Room credentials shown in the “Get Control Room Access” section are the same credentials I received previously, and they used to work. However, they no longer allow me to log in.I receive the following error:“Either your username or your password is incorrect”Error code: UM1110I also tried the “Forgot Password?” option, but I do not receive any password reset email.The course is still showing the same Control Room credentials, so could you please check whether my Control Room account is still active or if the credentials need to be reset/reissued?Thank you!

I’ve tried both Google Chrome and Microsoft Edge and also clear the browser content, etc However I’m still not able to view the Course vide content in “Introduction to the Citizen Developer Career Quest” training course.

 Hi Community Team / @Aaron.Gleason,I submitted my AI Agent Module for the AI Automation Engineer (AIAE) Certification on 21st August 2026.I was informed that validation would be completed within 10 business days. However, as of today (31st August 2026), the portal still shows only "Submission Confirmation" with no grading or validation update.Submission Details:- Name: Sunil Valluri- Organization: Tecnoprism (AA Verified Services Partner)- Submission Date: 21st August 2026- Assessment: AIAE Certification – AI Agent ModulePlease find the attached screenshots of my portal submission confirmation page for your reference.Could you please help check the status or guide me on the next steps?Thank you!

In the Capstone Project Part 2 - Setup section of AI Automation Engineer Capstone Project,while pasting the Callback URL of OAuth Connection from Control room to Google workspace Im getting the below error, Can someone please help on this: 

While using google workspace, while enabling the API's, selected all as there is no option to chose but post which I am getting the attached error. All this I am doing to complete Capstone project of AI Engineer certification . Please help asap.  

Hi Everyone, I am unable to create any custom agent from ai.automationanywherre.com. It is showing below error. 

OpenAI doesn’t offer API Keys for free, one has to pay for it.. While understanding APA features of AA360, I would like to use Ollama local API Keys as I will be doing very basic hands-on to understand various features. Is there any better alternative which you have solved this problem in a different way, do share,  Looking forward for your guidance on this to speedup my learning journey

HiI see there are 2 model connections on my community CR. While making any process flow, we have a separate Generative AI package where in there are Authenticate command available for all the LLMs. 

As given in the project description, that we need at least one form [human in the loop]. Is it a compulsion to use only the forms created in Automation anywhere or can we use a HTML form similar to the one used in the Capstone project [Opportunity intake listener form]?

Hello everyone! I’m an Operations Manager interested in using automation to make everyday processes smoother, reduce manual work, and improve team efficiency.I’m currently learning Automation Anywhere and would love to hear from the community: what was the first practical automation you built that delivered real value?I’m especially interested in simple use cases related to data entry, reporting, file handling, or repetitive operational tasks. Looking forward to learning from your experiences and connecting with fellow automation professionals.

I’m currently learning Automation Anywhere and would love some inspiration from the community. What was your first project, and what did it teach you? I’m especially interested in practical, operations-focused use cases.

Hi everyone! I’m an Operations Manager currently learning Automation Anywhere and exploring how automation can improve everyday operational processes.For those who have completed the foundational learning paths, which skills or packages were most useful when you started building real automations?I’m particularly interested in practical use cases involving Excel files, CSV data, web forms, and reporting. I’d appreciate any recommendations on what to focus on next.

Hello Community,I am currently working on the migration of an RPA process from Power Automate Desktop to Automation Anywhere 360.The process reviews Internal Platform mailboxes (Notifications and Messages), generates reports, and must run automatically every day at 12:00 AM without user intervention.The client plans to provide a single machine where the bot will be both developed and executed in production.I would like to confirm the licensing requirements for this scenario. My current understanding is that the following would be required:- Automation Anywhere 360 Enterprise (Control Room access)- 1 Bot Creator license for development and maintenance- 1 Unattended Bot Runner Run-time license for scheduled unattended execution Is this the correct licensing approach if development and execution will occur on the same machine?Or is there any licensing model that would allow both development and unattended execution using a single license?I would appreciate any guidance or recommendations

Hello,I’m curious to hear if anyone has implemented a way to terminate a bot execution remotely. Python, powershell, killing processes and services, I’m interested to hear if anyone has had success with this. Unfortunately this isn’t available natively via the control room api, so I’d like to here from others on this.I have a python script that terminates all “Automation Anywhere” processes running on a device. Unfortunately this has the side effect of disconnecting the bot runner device from the machine. Seeking clean methods with minimal side effects for terminating bot runs.Thank you

I could not able to run the bot. please help me. The bot agent is connected as it is howing the green tick in the below, only the issue is whenever i am trying to run the bot it is showing ‘user not logged into the machine’. Please help asap. I need to test the bot.   

Hello everyone,I need to evaluate the feasibility of automating the signing of PDF documents using Automation Anywhere.We have a business requirement where PDF contracts already contain the signature of our affiliates/customers. Currently, an employee manually opens each PDF and adds the authorized representative's signature from our Pension Fund Operator, which is a very time-consuming process.We would like to know if Automation Anywhere can help automate this process in one of the following ways:Insert a signature image into a predefined location within the PDF. Apply a legally valid digital signature/certificate to the PDF. Process multiple PDF files in bulk without manual intervention.My questions are:Has anyone implemented a similar solution using Automation Anywhere? Which packages, commands, or integrations would you recommend? Is it possible using native Automation Anywhere functionality, or would external tools/APIs be required? Are there any considerations regarding PDF secur

Hi,I am working on POC where the required text (like address, name etc)  need to retrieve from input source using prompt. The input source document is .docx/pdf. I am creating new AI > Skill. From new Skill there is option to provide the input source using variable, instead how to provide or reference to the path of the input document. Please suggest on how to achieve this. Thanks  

I am facing an issue with Automation Anywhere Document Automation where a document repeatedly goes back to the Validation stage.The document is processed and sent for validation, but when I open it in the Validation Station, it shows “0 Fields to Validate.” Even though there are no fields requiring validation, the document keeps returning to the validation queue instead of completing the process.Current behavior: Document is processed by Document Automation. It is sent to the Validation stage. Validation shows “0 Fields to Validate.” After completing/submitting the validation, the same document again appears for validation. This cycle keeps repeating. Expected behavior:If there are 0 fields requiring validation, the document should complete the validation stage and proceed to the next stage instead of returning to validation.Could you please advise what could cause this behavior and how we can prevent the document from repeatedly entering validation?

I want to know if the result could take more than 10 days to appear or not? Will the result be sent to us via email?

Hi Community,I accidentally deleted the Bots folder from one of our Control Room user accounts and need help restoring it. Environment: aa-community.cloud.automationanywhere.digitalAffected User: kopdo6478125Deleted Item: Bots folder (under Public > Automation)Currently only the Agentic App Store folder remains. The Bots folder is missing completely. Could anyone help with:1. How to check Recycle Bin for this deleted folder?2. How to restore it if still available?3. Any other recovery options? Attaching screenshots for reference.Thank you.

When I trying to capture an object I faced this error: Error performing single captureThe application is running with admin privileges but the bot is not running with admin privileges.To continue, enable admin privileges when you run the bot. Then, try again.How can I resolve it? 

Dear Team,I completed the required learning paths for the AI Automation Engineer Certification and would like to claim the certification voucher.However, when I check my voucher status, the system indicates that I am not currently eligible.Since I have completed all the specified courses, I would appreciate it if you could review my learning progress and verify my voucher eligibility.If there are any additional courses, requirements, or steps that I may have missed, please let me know so I can complete them and proceed with the certification.I have also attached a screenshot of the eligibility message for your reference.Thank you for your time and support. I look forward to your guidance.Best regards,Nandhana