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4966 Topics
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JLogan3o13Member
asked in Developers Forum
API call working in PostMan but not from bot

I need another set of eyes on this; hoping it is just something stupid simple I am not thinking of. I have to pull data from a 3rd party source through their API. This is a multi-step process following the path below:Obtain Access Token Obtain Location URL Obtain requested dataFirst, I obtain the access token, pretty standard.I then have to send a request for the specific patient info (medical procedure). The parameters are things like patient.FirstName, patient.LastName, startDate, endDate, DOB.The return headers from this second call includes a Location field formatted in a URL with a session ID. It looks similar to this:  https://api.company.com/company/v2/service-reviews?sessionId=1234567890987654321That Location is the source of the third call, and returns the required data about the patient.I have set this up in PostMan, passing the access_token from the first call to the second and third, and passing the Location from the second to the third. It also works if I do it through Pow

365
J
5 days ago
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ph 8198Member
asked in Developers Forum
Unable to find any open session 'Macro';

I'm new to automation anywhere and I'm having this error in one of the robotsUnable to find any open session 'Macro';How do I test and fix this error?

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J
5 days ago
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durgalakshmi.perumalCustomer
asked in Developers Forum
Excel as Database Connect Issue

I am trying to connect excel as database, but i am facing this issue frequently. my laptop bit is 64, i am also tried installing both 32,64 bit.Even based on other forum suggestion i tried updating  the  Database package in Automation anywhere.Still the issue persistsAttached is the below error issue and screenshotCould not Connect to Database. Provider cannot be found. It may not be properly installed. Kindly assist on this , its affecting our productivity.  

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6 days ago
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Conor.CCustomer
asked in Developers Forum
If i remove all ip addresses from network settings, will this block all users from being able to access the control room which is A360 cloud version?

If i remove all ip addresses from network settings, will this block all users from being able to access the control room which is A360 cloud version?

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Tamil Arasu10
Most Valuable Pathfinder
6 days ago
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Srini 6048
asked in Developers Forum
Field 'content' must not be null. error message shows while calling simple get api. Can anyone provide the solution please. Thanks for your help in advance.

 The error message

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6 days ago
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Glen BrittoMember
asked in Developers Forum
Excel as Database Connection issue

Not able to connect to the database, there is some error for the connection string/ driver, my system has 64bit driver installed. Getting the below error. 

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Oli.Morris
7 days ago
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darshanhiranandani23Member
asked in Developers Forum
Darshan Hiranandani : Credential Validation Works in Production but Not in Development – SAP Connection Issue

Hello,I’m Darshan Hiranandani, facing a strange issue with my bot, which uses both the SAP Bapi Connect and SAP Connect (for GUI automation) actions. They’ve been working fine in development and production for months, but recently, when running the bot in the development environment, I’ve started receiving the error: "Unable to connect to the SAP server. Please verify the connection details and try again."The odd part is that this issue only happens in development. In production, where I’m using the same credential vault and referencing the same configuration, both SAP connect actions are working as expected.Does anyone have any idea why the SAP connection would fail in development but work fine in production?Any insights or suggestions would be greatly appreciated!Thank you!RegardsDarshan Hiranandani

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D
7 days ago
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Sean 5616Customer
asked in Developers Forum
Is anyone using the Clear Browser Cache Bot from the Bot Store?

Hello,We downloaded the Clear Browser Cache Bot from the Bot Store and tested in our non-production environment.  We expected the bot to clear the cache and browsing history as noted in the read_me.  But it appears to be doing much more.  Our AA 360 extension is disabled, bookmarks are deleted and it appears the entire user profile is “reset”.  The next time Chrome is launched, it displays a “Welcome to Chrome...” message as if the application has never been used.This behavior makes the Clear Browser Cache Bot potentially unusable.  Anyone else having the same experience?  We’d like to use it but need to throttle back some of the behavior.Appreciate any feedback the Community can send our way!Thanks!This is the bot store location:https://botstore.automationanywhere.com/bot/a2019-clear-browser-cache?_ga=2.195908783.245827111.1686228652-724735434.1684769826&_gl=1*h04yku*_ga*NzI0NzM1NDM0LjE2ODQ3Njk4MjY.*_ga_DG1BTLENXK*MTY4NjIyODY1MS40LjEuMTY4NjIyODg5Mi42MC4wLjA.&_fsi=vnL8Vf3Q 

3792
K
7 days ago
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dean 4496Customer
asked in Developers Forum
I am running an sap report that exports to an excel spreadsheet. I want to use save workbook action but it wants a session name. How do I create a session without opening a workbook I don't need?

All I want to do is save the newly created workbook but I get the error "cant find open session" without opening an already existing workbook. If I do that, then AA wants to save that workbook instead of the exported one when I put in the save workbook action. What am I doing wrong?

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7 days ago
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abishek22225Member
asked in Developers Forum
Run a bot from Postman

How to Run a bot from Postman in community edition kindly give me in a steps 

120
A
8 days ago
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Papa 5365Member
asked in Developers Forum
Excel as database issue

Hi All,I have installed Microsoft access database engine 2016 (64 bit) and I have Excel 2019 version. Still facing connection issue like. ‘Could not Connect to Database. Error number: 80004005 Failure creating file.’ If I uncheck the ‘Use ODBC 64-bit driver for connection’ then error is changing to this - ‘Could not Connect to Database. Provider cannot be found. It may not be properly installed.’ ​@Automation Anywhere Team Please suggest some solution and let me know if any other details required from my end.ConfigurationsDatabase engine version Thanks,Tamal

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Oli.Morris
8 days ago
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SindhujaaS101835Customer
asked in Developers Forum
Sharepoint Activities

I need to add the sharepoint activities in my project. To connect that it is asking forClient id Client secret Tenant ID and domain details. Where to get this details. Kindly assist.   

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Tamil Arasu10
Most Valuable Pathfinder
8 days ago
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TEJU 8862Member
asked in Community Edition
File not found. If the problem persists, please contact your system administrator. Code: repository.exception.file.notfound

 

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Aaron.Gleason
8 days ago
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BobsLost123Member
asked in Developers Forum
Fails on Outlook

We have a script that has been running forever, it opens an email account and reads through unread. Grabs Keywords to run certain subroutines that are different task. The bot currently keeps failing to find the email account located on outlook. I’ve tested this a few different ways and it can find and read the email via other bots but something within this loop/connection keeps having a failover occur. Please advise as I can’t get the bot to find the email account, I’ve tried relinking the account, as well as rewriting the base elements of the connection and loop parameters.  

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8 days ago
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td_juhaCustomer
asked in Developers Forum
Process data is not being transmitted to Insight, what can cause the issues?

Process data is not being transmitted to Insight. The process runs successfully, but no datapoints are generated. This happens often, with a frequency of even 50/50. There is no trust in the Insight reports at all.I have bot what runs 2 times per day in production environment and of course scheduled way.Data comes in insight okey, but common matter is missing data points in one day in insight. It cannot be license or system update related because i can see some data.Some bots have correct data like in months but some bots have big problem get relevant data in insight reports. We cannot trust insight reports at this moment. So we are using also log to file same variables to get relevant run reports.Are there any known issues what can cause data missing/corruption. Like special characters etc?facts: code lines goes to end 100%. I have log to file step after analyze close and I can see txt file relevant data. so code goes over analyze close step.code has only 1 analyze start and 1 analyze

243
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8 days ago
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Akshay AdakMember
asked in Developers Forum
Unable to send the email - Able to create email session, but unable to send

I am trying to send an email but I am facing this error: “There was an error in sending the email messages. Please check you connection details provided and try again.” But here, I am able to connect the email (No error at command “Connect”), all the authentication parameters are valid.Can anyone guide me in this case. Thanks in advance.

102
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8 days ago
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billyzendboxMember
asked in Community Edition
Cannot install the bot agent in windows

The installer cannot locate the msi file in the download folder during the installation, but the file is saved and opened from that folder, very strange technical issue, hope some experts can advise a solution, thanks.

3356
Aaron.Gleason
9 days ago
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shanmuga.priya.maniPartner
asked in Developers Forum
Deploy automations using Auto Trigger

I have developed a bot which would be triggered when an email is received to a specific email inbox. Have developed this bot and checked in the code in public to test this automation in UAT.Under Mange → Event trigger i have added a trigger for this Task bot and its automatic deployment is in enabled state. Yet when i send email to that mail id my automation is not getting auto triggered.What should i do in this case ? My expectation is the bot should be triggered when an email is received to its mail box.Am i missing out any other settings ? How should i make this configurations to deploy a bot with auto trigger ?

342
S
9 days ago
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abishek22225Member
posted in Community Edition
Connection Problem in google cloud(Gen AI)

When i try to connect a Task Bot to Vertex AI i got this error:This may be due to the following reason:An unexpected error occurred. com/google/api/client/json/jackson2/JacksonFactory Please contact system administrator. Generative AI: Connect (This action is where the error occurs) asks me for:User email address, Client ID, Client secret and Redirect uri, i’m pretty sure that i setup those correctly and i think my problem is probably in Google cloud config somewhere.same as i try to connect service account it shows an error

170
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9 days ago
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Gayu 8367Customer
asked in Developers Forum
Microsoft Excel Advanced package - Open Excel Issue

Hi Everyone,I am facing issue in open excel command in Excel advanced package. The bot opens the excel file and then it doesn't goes to the next step and it throws an error stating that “ An unknown error occurred while executing the open excel command”. Tried Office 365 reinstallation and excel repair . Also tried downgrade and upgrade packages in A360 taskbot,nothing works. Can anyone able to help me on this issue?

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11 days ago
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raegan.smithCustomer
asked in Developers Forum
A360 locking up device when trying to create Learning Instance with Document Automation

Wondering if anyone here has experienced this issue when trying to create a learning instance with Document Automation. I hold the Co-pilot license and when I try to create a learning instance, my A360 completely locks up my device and I receive the error that my device is already in use. We struggle to stop the in progress activity so I can reconnect my device. I also work on a VDI and my entire VDI will crash as well.  Our team would like to implement the Document Automation, if anyone has any tips, they would be great! Thanks!

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11 days ago
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TKD-MCustomer
asked in Community Edition
I wanna get C:drive path. How can I store it in a variable?

Hey, I want to get the C: drive path. How can I store it in a variable? For example, I’d like to use it to move,copy or create files. If I can store it, I’d love to use it to designate files. 

161
Aaron.Gleason
12 days ago
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riichmoondMember
posted in Community Edition
Stopping a bot

 

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Aaron.Gleason
12 days ago
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TopSpike1Member
asked in Developers Forum
Infinite pending execution problem. What can I do?

Hello, i have trouble with infinite pending execution. I already tried to restart the service via services.msc without the result. Also im unable to delete device. I also tried to reinstall bot agent and clearing everything it had in Automation Anywhere folder. but it casuses another problem with additional device to be registered. Has anyone else got this problem and solved it?  Im looking forward for any of the solution to solve this problem because im unable to do any other stuff on automation.

74748
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13 days ago
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JLogan3o13Member
posted in Developers Forum
OneDrive can't merge files

I am curious if anyone has seen this issue before. Working with a customer that is processing hundreds of Excel files for daily rate changes. The files are all in OneDrive, which is exposed to the bot account under C:\Users\BotAccount\CompanyName\etc.\etc. The bot is receiving an error pop-up about 30% of the time when closing and saving the excel file. The error states OneDrive was unable to merge the changes to the file, and gives you two options to resolve the file conflict: Open in Office and Merge Changes or Keep Both Files.The bot is using Excel Advanced actions. I have added a pretty long delay between processing of different items, but that does not seem to affect it any; the percentage of failures is about the same. So I am curious before I start down a OneDrive rabbit hole if anyone has ever seen something similar.

12395
J
13 days ago
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