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RajeshS106234
Navigator | Tier 3
April 3, 2025
Solved

Process Composer: Create a Request failed with error 'java.lang.NoClassDefFoundError: org/apache/commons/lang3/StringUtils'

  • April 3, 2025
  • 5 replies
  • 134 views

When creating an AARI request using a test bot with the Process Composer 'Create Request' action, it often fails with the error:

java.lang.NoClassDefFoundError: org/apache/commons/lang3/StringUtils

Error:

Code: 

Can someone suggest a workaround for this? Why are we getting this error, and how can it be resolved?

    Best answer by rbkadiyam

    ​@RajeshS106234 as per logs there is no active session, can you restart the machine and tray again ?

    5 replies

    Marc Mueller
    Most Valuable Pathfinder
    Marc MuellerMost Valuable Pathfinder
    Most Valuable Pathfinder
    April 3, 2025

    Hi ​@RajeshS106234,

    have you checked the logs?

    You can view the system log information on your device at the following locations:

    • Bot Agent installed as admin user: C:\ProgramData\AutomationAnywhere\BotRunner\Logs
    • Bot Agent installed as local user or non-admin user: %userprofile%\AppData\Local\AutomationAnywhere\BotRunner\Logs

    Cheers

    Marc

    🤝Let's connect on LinkedIn: https://www.linkedin.com/in/developer-marc-mueller >>>>>>>> 📺Check out my YouTube channel - https://youtube.com/@AutomationDevelopmentEasy
      R
      RajeshS106234Author
      Navigator | Tier 3
      April 3, 2025

      ​@Marc Mueller  here are the logs:

       

      I have no clear idea about the root cause of the error

        Aaron.Gleason
        Automation Anywhere Team
        Aaron.Gleason
        Automation Anywhere Team
        April 3, 2025

        Based upon your description, are you using a package called StringUtils? If so, what action(s) are you using from that package?

          rbkadiyam
          Premier Pathfinder | Tier 7
          rbkadiyamAnswer
          Premier Pathfinder | Tier 7
          April 3, 2025

          ​@RajeshS106234 as per logs there is no active session, can you restart the machine and tray again ?

          Ramesh B Kadiyam
            B
            Bot Dev
            Navigator | Tier 3
            April 3, 2025

            Check if you have storage capacity available on your drive, where packages get downloaded.
            Usually C:\ProgramData\AutomationAnywhere\GlobalCache

            make sure you have enough storage available for packages to get downloaded.

            https://github.com/A360-Tools | https://botstore.automationanywhere.com/vendor/botdev
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