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When creating an AARI request using a test bot with the Process Composer 'Create Request' action, it often fails with the error:

java.lang.NoClassDefFoundError: org/apache/commons/lang3/StringUtils

Error:

Code: 

Can someone suggest a workaround for this? Why are we getting this error, and how can it be resolved?

Hi ​@RajeshS106234,

have you checked the logs?

You can view the system log information on your device at the following locations:

  • Bot Agent installed as admin user: C:\ProgramData\AutomationAnywhere\BotRunner\Logs
  • Bot Agent installed as local user or non-admin user: %userprofile%\AppData\Local\AutomationAnywhere\BotRunner\Logs

Cheers

Marc

​@Marc Mueller  here are the logs:

 

I have no clear idea about the root cause of the error

Based upon your description, are you using a package called StringUtils? If so, what action(s) are you using from that package?

​@RajeshS106234 as per logs there is no active session, can you restart the machine and tray again ?

Check if you have storage capacity available on your drive, where packages get downloaded.
Usually C:\ProgramData\AutomationAnywhere\GlobalCache

make sure you have enough storage available for packages to get downloaded.

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