Pathfinder Blog

In the Agile world, we often see frequent changes in web applications. Building resilient automations and adapting to ever changing business applications/environments can be a challenging task. Dynamic properties and UI element updates often lead to automation failures with traditional recorders. In response to this, Automation Anywhere introduces the Generative Recorder, a cutting-edge feature powered by generative AI designed to enhance the reliability of web automation.Introducing the Generative Recorder:Automation Anywhere's Generative Recorder emerges as a solution to the challenges posed by dynamic web pages. It leverages Generative AI and Native fallbacks, offering a reliable automation process even in the face of unpredictable changes.Flow : When Capture action/command Fails, based on the Generative Recorder selection i.e "Native Fallback", "Generative AI Based Fallback" it will prevent the failure with above selection.Generative Recorder offers two fallbacks i.e Generative AI-

On August 25th, our User Group hosted an interactive networking session about how automation has empowered finance teams, particularly through citizen development. Logan Price, one of our MVP’s, shared his unique journey from accountant to citizen developer, highlighting how automation transformed his role and department at Range Resources.At Range Resources, a natural gas production company, Logan and his team have embraced automation to tackle repetitive finance tasks saving nearly 1,000 hours annually across roughly 60 automated processes. From bank reconciliations to invoice coding, automation has freed the team to focus on higher-value work like data analysis and decision making.What stood out most was their citizen developer-led approach. Instead of relying heavily on IT, finance professionals build and maintain the automations themselves. This lean team of 10, supported by one full-time bot developer, moves quickly and efficiently. New team members train through the Automation A

Here’s a use case that nearly every organization like yours can relate to: making sense of customer feedback and support notes. While these case notes hold valuable insights, manually reviewing them is often slow, inconsistent, and costly. That’s where Agentic Process Automation (APA) and AI skills can transform your process. The Problem with Manual ClassificationThink about a typical customer case you might handle. A product is delivered, a customer encounters an issue, logs a complaint, an engineer adds notes, and surveys or logs may follow. Traditionally, you or someone on your team needs to read through all of this—from initial customer comments to field engineer notes—to classify what happened and decide on next steps.This approach is:• Time-consuming: Reviewing each note is tedious, especially at scale.• Inconsistent: Two people on your team may interpret the same notes differently.• Challenged by language: If you operate globally, multilingual input can complicate classification

You schedule regular checkups for the health of yourself, your car, and your career ... is your automation program due for a checkup?Mission Control is your guide to accelerating program growth, and the first step is the assessment — a tool to help your team take a good look in the mirror. Assessing the progress and effectiveness of your automation initiatives can:Provide valuable insights into the current state of automation programs Identify areas for improvement Chart a course for future successAfter the assessment, we’ll recommend tailored Missions: targeted action plans with 10-15 actions to take to address a specific, urgent program growth area.This blog post is your definitive guide to conducting your Pathfinder Automation Program Self-Assessment. We’ll explore why it’s important and walk you through the steps of conducting the assessment as a team, as well as crafting your action plan afterward. Importance of Annual Assessments Regular assessments enable organizations to gauge

In August, Community Captain Prashant Chougule hosted our monthly APA user group alongside Shrigouri Jumnalkar, one of our MVPs, and Inacio Fernandes, another Community Captain. During this session, they shared HireSense, a system developed by Tangentia, that automates on HR processes with AI. Key HighlightsShrigouri shared how HireSense automates HR tasks, making busy HR teams more efficient from onboarding to offboarding. She painted a picture of an AI-driven future where HR processes are seamlessly integrated, leveraging a robust knowledge base filled with company policies and procedures.Inacio Fernandes took us behind the scenes, offering a glimpse into the technical architecture that powers HireSense. He explained how he used GPT-4.0 for indexing and responding to user queries. Inacio showed the integration of RPA bots and API calls; this is the backbone that facilitates seamless operations, such as resume processing and job posting. During the session we saw a live demo that show

You’ve landed in the Product Club recap section of the community, so, welcome!If you’re new here, Product Club is a monthly virtual meetup that focuses on Automation Anywhere's latest product innovations. It offers a place for community members to stay informed, connect with product leaders, and gain insights into the latest innovations in the world of intelligent automation.This September, we explored “Agentic Orchestration with Next-Gen Process Composer,” diving into how Automation Anywhere’s latest innovations elevate process orchestration, streamline development, and enhance the developer experience with advanced agentic process automations.Before we get started, let’s meet the session hosts (and feel free to connect with them on LinkedIn to continue the conversation!):Nishikanth N, Director, Product ManagementLu Hunnicutt, Pathfinder Community ManagerNow, let’s get a rundown of the session:The session began with an overview of Agent Process Automation (APA) and how Automation Anyw

Like a platinum hit that transforms the music scene, your automation successes could be exactly what our community needs to hear. If you're orchestrating agentic-powered solutions or designing groundbreaking automation strategies, Pathfinder Summit 2025 is your main stage moment!We're assembling an outstanding lineup of speakers who can share their expertise and inspire the global Automation Anywhere Pathfinder Community. This two-day virtual event will offer sessions to the automation community around the clock, so whether you're in India, England, Brazil or the USA (or anywhere else, really!) we have time slots that can work for you.Pathfinder Summit will feature three distinct tracks that follow the Pathfinder Framework’s operational focus areas: Strategic Leadership (Strategy & Vision, People & Skills and Evangelism and Stakeholder Management), Operational Governance (Governance & Risk Management, Opportunity Identification & Pipeline Management, Value Measurement &

In this insightful session, Jose Ferrer, one of our MVPs from Ricoh Europe, shared his firsthand experience using Agentic Automation through the APATC (Agentic Process Automation Training Camp) to drive APA (Agentic Process Automation) adoption within his organization.Jose began by introducing the concept of Agentic Automation and its significance in transforming solution architecture workflows at Ricoh. He highlighted how APATC’s structured training and resources empowered him and his team to seamlessly integrate automation into their processes, enhancing both efficiency and accuracy.Key takeaways from Jose’s presentation included:Driving APA Adoption: Practical strategies Jose employed to encourage adoption across teams, overcoming common challenges such as resistance to change and technical barriers.Impact on Operational Efficiency: Real examples illustrating how automation reduced manual workload, minimized errors, and accelerated project delivery timelines.Tools and Frameworks: Ov

Welcome back to our Product Club Recap, where we share a recap of Automation Anywhere’s product leaders sharing the freshest innovations and insider insights! This July, we dove into “Mastering Automation Cloud Service Deployment,” exploring how to transform on-premise automation with cloud-native, scalable, and low-latency Automation Cloud Service (formerly API Task).Let’s meet the session hosts:Aziz Khan, Senior Director of Product ManagementVineet Pujari, Senior Product ManagerLu Hunnicutt, Community Manager But first, what is Product Club all about?Product Club is all about YOU—our incredible community! It’s a space to connect, learn, and get inspired by live demos, real-world use cases, and direct access to the product team. Your feedback helps shape the future of automation at Automation Anywhere, so it’s also the chance for you to learn and share your insights. Whether you’re a seasoned pro or just starting your automation journey, there’s always something new to discover! Subsc

A few months ago, our MVP Michal Wrobel proposed an idea: how can we get Automation Anywhere customers based in Phoenix together for a day of learning and collaboration?We took on the challenge, working closely with Michal and his team to host an event in early June and the results were fantastic: we had nearly 30 automation professionals join us for a full day.What made this community event work:We dove deep into the Pathfinder Framework, providing attendees with a roadmap scaling AI and automation programs from those first small wins to full enterprise transformation. Plus, attendees got the inside track on exclusive community resources and upcoming events designed to accelerate their journey. The conversation about moving beyond traditional RPA to APA kept everyone’s hyper-engaged. The key takeaway? AI is a powerful sidekick enhancing automation, but humans remain essential for confidence and exception handling. Ian Long from Albertsons shared use cases that brought real world autom

Catch the recording of our June Dev Meetup here.Previously, on Dev Meetups Announcements (00:00:40) While virtual dev meetups took a brief pause over the past couple of months, the Pathfinder Community has been absolutely buzzing with energy on the ground! From our office in Bangalore to the dynamic, vibrant tech scene in Hyderabad: in-person meetups have been lighting up our calendar! The latest Pathfinder Chapter Meetup in Hyderabad was a standout event, led by our brilliant Community Captain, ​@vinayreddy_cognitbotz. Hats off to him for keeping the momentum alive, and to our community members for their enthusiastic participation! 🎉Greetings from our Hyderabad CommunityJune marked a return to our online collaboration, kicked off by our Community Captain, ​​@Gireesh B P 3262, who co-hosted a live Solution Session with us to build an automation to get structured data from unstructured email conversations. ✨And on June 19th, we had our virtual Dev Meetup, where we brought together expe

By Mary Morales, Pathfinder Community Program Manager Last week, I had the privilege of being part of our first  led Community Captain User Group session, where we explored how AI is transforming Sales Processes. Prashant Chougule, Solution Architect at Tangentia and Automation Anywhere Community Captain, led an insightful session on leveraging AI agents to transform sales prospecting. The session began with an interactive poll gauging attendees’ readiness to adopt AI in sales workflows. Prashant outlined the challenges of traditional sales prospecting, highlighting its manual, repetitive, and inconsistent nature. He introduced a comprehensive AI-powered sales acceleration agent designed to streamline the entire sales cycle into six stages: lead identification, lead qualification, automated outreach, engagement and nurturing, proposal generation, and continuous improvement. Key highlights of the session Lead Identification & Research: AI agents use multiple data sources like ZoomIn

We're thrilled to announce the newest additions to our exceptional group of Most Valuable Pathfinders (MVPs)! We've selected 17 new MVPs from across the world — all of whom are excited to share their expertise to help Pathfinder Community members learn, grow and make a greater impact in their organizations and across the automation industry.We were impressed by the expertise of the applicants — the Pathfinder Community has so many brilliant members! During this process, we had the opportunity to interview many incredible developers and automation leaders, and this made the selection process TOUGH!How did we select our MVPs?Think of MVPs as the heartbeat of the Pathfinder Community: they give life to the community by sharing their knowledge and time through many different channels. You’ll find them deep in our forums answering questions 24/7. You’ll learn best practices from them during virtual events like Pathfinder Summit, User Groups and Developer Meetups. You'll see them on stage at

Our MVP Thorsten Wack, from Bosch Service Solutions, took us on a journey through the vast and complex world of automation within the Bosch Group one of the world’s largest industrial companies with over 400,000 employees spread across numerous legal entities. Bosch is widely known for its automotive innovations, home appliances, and power tools, but behind the scenes, a quiet revolution in automation is underway. Starting about eight years ago, Bosch embraced Automation Anywhere, gradually building a federated system of Centers of Excellence across its many divisions. Thorsten’s team at Bosch Service Solutions acts as the central service provider, supporting thousands of automation use cases and nearly two thousand developers most of whom are citizen developers, not traditional coders. Their automation journey has evolved steadily, with recent upgrades to the latest Automation Anywhere platform and enterprise knowledge tools installed on-premises. Around twenty core developers have be