Pathfinder Blog

Challenge #3 - Automation Resiliency  We're excited to present the third and final challenge of Bot Games Season 4. Our aim in this challenge is to showcase how a Generative AI model can enhance automation resilience. When target applications are updated, the object paths for elements may change, requiring updates to the corresponding automations. By utilizing a Generative AI provider like ChatGPT (or any other provider of your choosing), we can input the source code of a web page and request object paths for all the necessary elements. These paths can then be used to automate interactions with the web page.OpenAI Generative AI package is available in Bot Store and you can read the included documentation or check out our

There's a narrative forming in the market that agentic process automation (APA) requires a completely different talent profile than what most automation teams have today.That narrative misses the point that people who have been building and running robotic process automation (RPA) programs for years already carry many of the instincts that agentic systems demand.Process thinking, exception handling, understanding where decisions occur within a workflow, and knowing when something needs human judgment and when it can be automated. These are foundational to how agents operate, and they're skills that take years to develop through real-world practice.You already have a headstart, but you might be wondering how to build on your foundation today.Process fluency is the hardest skill to hire forIn this episode of the Agentic

 Catch the recording at https://youtu.be/yDHamniWXHo?si=LsEM9yFt_1iMYvWYPreviously, on Dev Meetups… If you attended the ‘From Idea to Agent Series’ (FIAS) during Pathfinder Summit and thought four parts were too less, this dev meetup would resonate with you. It was the hands-on extension to the Idea to Agent series and we built a live agent from the Agentic Process Automation (APA) idea that we had identified in earlier installments. Developing Agentic Processes — Recap from the FIAS [00:10:21]Before getting into the build, the session opened with a question

Welcome to the April Pathfinder Meetup Phoenix Recap!If you've ever wanted to spend a full day with people who get it, this was that day. The April Pathfinder Meetup, co-hosted by Community Captain, Austin Young, brought together a room full of automators, and believe us when we say the energy in that room was something you really had to be there to feel. We were lucky enough to have MVP Alumni Michal Wrobel and Technical Advisory Council member, Pamela Mosman, in the room as well, so when we say it was full of great and intelligent people, we mean it.Here's what went down.From Shoebox to Spreadsheet: A Live Product StoryMatt and Lu kicked things off by walking the room through a multi-product demo built around a genuinely fun use case: pricing vintage trading cards found in someone's literal shoebox. What started as a document automation exercise evolved in real time into something bigger, a full end-to-end workf

Welcome to the .40 Release Innovation Showcase Recap!Once a quarter, we get with the product team to highlight our top new features. The .40 Innovation Showcase did not disappoint, and if you missed it, this recap is your next best option. (Key word: next best.)To watch the full recap, sign in here.Where Are You on the Journey?Before diving into features, Micah grounded the whole session with something worth sitting with: a map of what the path from task bots to full agentic process automation actually looks like. The short version: task bots aren't going anywhere. They're the foundation. But as you layer in intelligent automations, processes, and AI agents, you stop thinking about cost savings alone and start thinking about how automation can actually mo

Most organizations are still figuring out their platform strategy. Executive interest in AI is high, but translating that interest into committed buy-in with real budget behind it remains a work in progress for many teams.Even where those pieces are coming together, the question that gets less attention is whether the people building and operating these systems have the skills, the mindset, and the training to deliver on what agentic AI actually requires.And the distance between having a capable platform and having a capable team is where most agentic ambitions will quietly stall.In this episode of the Agentic Edge podcast, hosts Micah Smith and

There's a moment in every technology shift when the people who get there first stop being early adopters and start being the ones everyone else calls.We think that moment for AI automation is now. And we're building the credential to mark it.At Imagine Dallas and Imagine India, we're launching the AI Automation Engineer Certification. The people who complete it will be the first certified Automation Anywhere AI Automation Engineers in the world. What Is the AI Automation Engineer Certification?The AI Automation Engineer Certification is designed for the people want to lead AI adoption, architect AI projects, and build the agentic automations that will accelerate results for their organizations. A certified AI Automation Engineer can do three things well: identify the right opportunities for agentic automation and make the business case for them, design and build the solution, and evaluate whether it's actually working. That

A recurring pattern kept showing up across networking sessions: people would get into a conversation about what they were working on and want to keep going. The inaugural Women In Automation session gave that energy a stage. This user group meets monthly, and the format is meant to be hands-on rather than lecture-style.Shreya Kumar, Technical Community Specialist at Automation Anywhere, and Shrigouri Jumnalkar, Team Lead and Solution Architect at Tangentia and our MVP, walked through something they had built together and showed it working live.Where the Idea Came FromShrigouri had been reading a Gartner article about women growing into leadership roles in the supply chain. It got her thinking about what people in those roles are act

Welcome to the April Product Club Recap!This month, we went deep on one of the most practical upgrades to hit Mozart Orchestrator: Split and Merge. Nishikanth N, Director of Product Management, walked us through what the feature does, why it matters, and how it fits into the bigger picture of agentic process automation. Max Cassidy, Senior Developer Evangelist, brought it to life with a live demo that showed just how much time and complexity you can shave off when you stop forcing parallel logic into a sequential line.If you were unable to attend, here's everything you need to know, plus the recording so it'll be like you didn't miss a thing: First, a Quick Reset: What Is Mozart Orchestrator?Nishikanth opened with something that reframed the whole session: a grounding on what agentic process automation actually means, and where Mozart Orchestrat

By Adi Kuruganti, Chief AI and Development Officer at Automation Anywhere The pace of AI announcements has become its own kind of challenge to the development teams.Every week, a new technique claims to change how agents reason, a new protocol promises to solve interoperability, and a new model leapfrogs the previous benchmark. For developers and product teams trying to build reliable systems inside enterprise organizations, the volume of change alone is exhausting. And the pressure to stay current can tug teams away from their core focus of shipping innovation.I’m constantly thinking about how to build a framework for deciding what deserves attention and what can safely wait for maturity.At Automation Anywhere, we're building for enterprise-grade, mission-critical processes, which means there is a real, significant cost of chasing the wrong idea at the wrong time. What follows is the understanding I return to and how

The Problem Every Sales Team KnowsYour sales rep just moved a hot deal to the Qualification stage in Freshsales (sales CRM software). Now what? Someone needs to notice that the deal was moved, pull the deal details, and alert the right stakeholders. In many teams this happens manually, with delays, missed notifications, and critical steps occasionally being missed.Now, imagine an automation that automatically tracks deal stage updates, collects the relevant data, and alerts your team in seconds to streamline subsequent actions.That's exactly what we're building in this tutorial. Using Freshsales’ webhooks and Automation Anywhere's Universal Web Triggers, we'll create an end-to-end automation that keeps your team instantly informed.💡What you'll learn: How to configure a Freshsales webhook, set up an Automation Anywhere Universal Web Trigger, extract deal data from a JSON payload, and send an alert automatically.

  High volumes, time-sensitive approvals, payer variability, and mountains of unstructured clinical data make it nearly impossible to script your way through prior authorizations. This hands-on session tackled that problem head-on by walking participants through building a real, working GLP-1 prior authorization agent inside the Automation Anywhere platform. Setting the Stage: What Is an Agent, Really?Before anyone touched the control room, the session opened with a grounding conversation on what "agent" actually means: a system that coordinates multiple automations, tools, and people to achieve a business outcome, with enterprise controls and guardrails built in. That last part matters a lot in healthcare, where "fully autonomous" is not the goal. Autonomy is a dial, not a switch, and this agent is designed with a human-in-the-loop step that you'll see play

By Rahul Guha, VP, IT Service Management & Employee Experience Solutions, Automation AnywhereAn employee opens a chat window and types: “Phoenix is down.”Inside the organization, that message is immediately clear. Phoenix is the internal name for the inventory management system. Outside that context, the term is ambiguous and could refer to almost anything. This small example illustrates one of the most underestimated challenges in deploying AI agents inside large enterprises: understanding how the organization actually speaks.When Micah Smith and Kate Ressler invited me onto the Agentic Edge podcast, one of the themes we explored was why AI agents that perform well in demonstrations struggle once exposed to real enterprise environments. The underlying issue rarely stems from model sophistication alone

Hello Pathfinders!We wrapped up our Pathfinder Meetup in Bengaluru last month. Here’s what went down (with insights you can put to use right away) - and why you’ll want to join us next time.  🚀 Agentic Process Automation: The Next LeapWe kicked off with a deep dive into Agentic Process Automation (APA). Nishikant N, Director - Product Management walked us through the “what, why, and how” of APA, showing how it’s more than just

There’s a noticeable shift happening in automation.For years, teams optimized workflows. Now they’re starting to design goal-driven systems. These systems are powered by AI agents that interpret context, navigate ambiguity, and coordinate decisions across tools.We launched the Agentic Bounty Challenge to unleash the creative problem solving of Pathfinder community members. The rules of the challenge were simple: solve a real-world business problem by designing and building goal-based AI agents. The AI agent needed to have at least three tools and interact with two or more applications (beyond LLMs).Across all the submissions, we were highly impressed by the outcomes-oriented agent design, and the storytelling that went along with it. This piece

Every February, I’m reminded of something pretty great about this community.You show up.You have unique perspectives.And you care about what represents us.That’s why we’re back for our third annual Pathfinder Community Swag Vote. Once again, you get to decide which design becomes our official Pathfinder shirt for the year. But first, let’s take a look back at our past winning designs. Two years of community-selected swagOver the last two years, the community has voted, commented, debated, and proudly worn the winning designs. 2024: Flow vs. List View 2025: AI Constellations

Welcome to the March Product Club Recap! This month, the Automation Anywhere community got an in-depth look at MCP Inbound and what it means for teams who want their AI agents to securely trigger enterprise automations without building custom integrations from scratch. The session featured Rajendra Vijay (Director of Product Management, Agent Interoperability) and Max Cassidy (Senior Developer Evangelist), who walked through the core concepts, a live demo, and a forward-looking roadmap for multi-agent orchestration.From APIs to a Standard: What MCP Actually SolvesRajendra opened by grounding the session in a real developer pain point: as AI agents have become central to enterprise workflows, connecting them to business systems has meant custom API integration work every single time, each with its own authentication scheme, data format, and maintenance burden. MCP

AI agents are getting real jobs.Not officially, not with HR onboarding, but functionally: they accept goals, break them into tasks, and execute actions across software systems. That’s the agentic promise. Less “tell me how,” more “tell me what.”The problem many organizations are facing is that they haven’t figured out how to integrate those agents across their enterprise with existing software that keeps their business operational.Most integration patterns in use today were designed for a world where LLMs did not exist. They assume a human developer is in the loop: reading documentation, understanding APIs, wiring endpoints together, and hard-coding flows. That model works when humans are the primary decision-makers. It breaks down when the decision-maker is a model.The AI agent is effectively the real developer now. Many of these old protocols we rely on today were purpose-built for humans, but not for AI agents.This expla

If you are already leading automation initiatives, enjoy mentoring peers, or advocating for Automation Anywhere, then you may be interested in getting more involved with Pathfinder. Within the Pathfinder Community, we offer two leadership programs designed to expand your impact: Community Captains and Most Valuable Pathfinders (MVPs).Both play an important role, but the difference lies in how you want to contribute and where you want to focus your energy.Community Captains bring people together around shared automation interests. If you enjoy facilitating conversations and creating learning spaces, this path may be right for you.As a Community Captain, you:Plan and host user groups (virtual or in-person) Lead discussions on use cases, trends and best practicesA single meetup can spark ideas that elevate entire automation programs, and Community Captains create those moments.

At Automation Anywhere Pathfinder Summit 2025, we invited the Pathfinder Community to take on an exciting challenge: Identify a real business problem. Design a goal-based AI agent. Build something that works.The response exceeded my expectations.What impressed me most wasn’t only the technical creativity. It was the storytelling. Each participant clearly articulated the problem, explained why it mattered, and showed how an agent could step in to help. That mindset is what agentic process automation (APA) is all about.Today, I’m excited to celebrate our three winners. 🥉 Third Place: Jenna – Turning Product Reviews Into InsightJenna (​@Jenna4321) started with a simple observation: every company collects product reviews. Very few teams actually extract structured insight from them fast enough to influence decisions.Anyone who has tried to manually review hundreds of

Welcome to the January Developer Meetup Recap!In our first Developer Meetup of 2026, we dove into Agentic Browser Automation with UI Agents, led by Pratyush Garikapati, Director, Product Management at Automation Anywhere. Pratyush walked through how UI Agents enable goal-driven browser automation, demonstrated a real-world invoice extraction and entry workflow, and explained how teams can combine UI Agents with existing RPA, recorders, and document automation to reduce build time and maintenance at scale.HOSTSPratyush Garikapati, Director, Product ManagementLu Hunnicutt, Pathfinder Community ManagerTOPICIn this session, we explored how Automation Anywhere’s UI Agents enable goal-driven browser automation. UI Agents let you express the goal (what you want done) while the agent inspects the page, plans the steps, executes actions (DOM and/or

Welcome to the February Product Club Recap! This month, the Automation Anywhere community gathered for a look at Universal Webhook Listener (UWL) and how it unlocks real-time, event-driven automation far beyond the limits of pre-built integrations. The session featured Vineet Pujari (Product Management) and Max Cassidy (Senior Developer Evangelist), who broke down the “why,” the “how,” and the real-world patterns teams can use to move from polling-based automations to instant, contextual execution.SPEAKERSVineet Pujari, Principal Product ManagerMax Cassidy, Senior Developer Evangelist

In enterprise automation, speed is seductive. Every team wants to move faster by deploying automations, integrating systems, and scaling digital workers across business units. But, for companies in highly regulated industries like banking, healthcare, and insurance, speed without oversight can be a liability.That’s the paradox of automation governance: how do you move fast without breaking trust?The answer is smarter design.At Automation Anywhere, we built CoE Manager with one guiding principle: governance should accelerate automation, not strangle it.The Governance DilemmaEvery large enterprise eventually confronts the same reality: the more successful your automation program becomes, the harder it is to manage.What starts as a few departmental automations can quickly evolve into a portfolio spanning hundreds of processes, multiple geographies, and countless stakeholders. Without a structured