Forums

My version of community edition is not including element API Task. How do I upgrade the edition I am using for university training?  

Hello,I have a AA Community account and I would like to send REST Post request with OAuth2 authentication, but i cannot find Control Room to set OAuth2 connection, during configuration Web Service REST configuration a see an error:“Access is deniedIf the problem persists, please contact your system administrator.” It seems that this problem is described in below topic:  

Hi,How to add background images/colors and font colors for each element in AARI form.How to enable responsive web design for form.Is the form size is fixed?  Thanks,Ardra

A team member moving out of the project ,we need to transfer all the owenership of the credentials, queue,etc and also wanted to check if anything is not checked-in from the user.We can manually check each and everything , but is there best ways to identify all this with less manual effort ?

Hello, I am trying to create my first bot with a very simple task: stop a service and start it again. The problem is that the service list is empty in control room, so I can’t select the service to stop. I have created a windows local account with administrator rights, and the AA agent is running under this local user. When I run Get-Service with this user from a PowerShell console it shows the full list of services perfectly. However, in control room service list is empty. Where could the problem be? Thanks in advance.

Hi Team,I am a member of Hayley Fenton’s group in Sri Lanka. We are planning to sell your product, Automation Anywhere A365  on prem, in the Sri Lankan market. Therefore, we kindly request a member of your sales team to contact us to discuss this further.My personal email is achalapramuditha@gmail.com. Thank you.Achala pramuditha.

hi team,my concern or my personal suggestion is to add a bit of agentic features in community edition so that many beginners can be benefitted. What’s your thought?

Hello all,I have completed the course content for Agentic Process Automation – Partner Practitioner Program. However, after completing the Plan section, I have not received the badge for this program.I noticed some discussions in the community regarding “Missing Course Content.” Could this issue be affecting me as well?I am attaching a screenshot of the course content as displayed on my University page for your reference.My AA University Username: rahulp@ontracai.com 

I am just getting started with using AARI. I have set up a process that takes an input from a form, and then runs a bot based on the selection in the form.I am able to launch the form and make a selection using AARI, however I can’t get the bot to run as unattended on the virtual machine.I have tried setting up the deployment using a device pool that the virtual machine is part of, but I’m struggling to get it to work. Could anyone advise me on how to get this set up correctly?

Hello fellow Automation Anywhere users,I've encountered an issue while attempting to automate the process of printing coupons using Automation Anywhere. Our organization relies heavily on coupon distribution, and automating this task would be a significant time-saver.Problem:Coupon Website Compatibility: I'm finding it challenging to interact with coupon printing websites effectively. They often have dynamic elements and require user interactions like selecting coupons and printing them.Printer Configuration: I'm unsure how to configure Automation Anywhere to recognize and send the print command to the correct printer, especially when printing multiple coupons in a batch.Coupon Format: Coupons often come in various formats (PDFs, images, web pages), and I'm not sure how to standardize the printing pr

I am having an issue getting our third server to work with RDP. We have two servers with another service but we are moving to Azure and have one server setup with them. The RDP works with the old two servers, but I cannot get it to work with the Az one. I have the IP’s I found here whitelisted. Control Room IP addresses for external integrations (automationanywhere.com) No one else is logged in and only one other person has access to the server via an admin account.If I open an RDP session on my local computer, I can then schedule a bot and it can use that RPD session to run. If I use the “regular” auto log-in it also works. The error only happens when I try to run an unattended bot and AA needs to establish the RDP.Error:java.lang.RuntimeExcep

Hi Team, I'm unable to see all the courses / contents in "Agentic Process Automation – Partner Practitioner Program". Could you please help me on this? Find the issue details below:My login id is mashique@tangentia.com.All the required contents are not listed for me in this url - https://upskill.automationanywhere.com/plan/apa-partner-practitioner-programAvailable contents : Agentic Process Automation Developer Masterclass Document Automation Masterclass Introduction to Automator AI Missing Contents : Automation Anywher

Hi Team,I’m currently enrolled in the Agentic Process Automation – Partner Practitioner Program, but I’ve noticed that two required courses are missing from my learning plan: Automation Anywhere Platform – Overview Agentic System Because these courses are unavailable, I’m unable to complete the program and earn the corresponding badge.Could you please help me with this issue or guide me on how to get these courses added?Thank you!

I just installed an on-prem Control Room but unfortunately at the moment I don’t have SMTP set up for my user and at the moment I am not able to request for one as this is only PoC to show how it works. So when I tried creating a user in Control Room (authentication method is a local database) the initial e-mail was not sent anywhere (obviously) but it means that I also did not receive initial e-mail. This resulted in the user being enabled but not able to set the 3 Security Questions so unable to log in. Is there any way that I can bypass thi restriction? Changing the authentication method is not possible at the moment as well as getting the SMTP. 

I assign a DataTable variable, as 1*1, then delete row 0 and column 0 to create the datatable from zero.(one by one)While adding column , i also set value of single cell in the related column.In total i am having 10 columns.Then when i need to “add row” action in dataTable again, it shows me error, and says “the schema is size of the row to be entered is different from the table.”Im guessing its indicating the data table which i first created as 1*1.But i add columns later.and then i need to enter a row, and fill the datatable rows based on the column name.How can I do this?

Hi I created a directory named "C:\\RPA\\MeuBot\\Log" and a file named "Bernardo.Log" on my computer and added a JSON with the path of it in the Config of my Control Room. I also have created a dictionary directing both paths. However, when I try to call the open the log file with this dictionary it always creates an error message , that is how I am writing the path to the log file $p_dicConfig{DIRETORIO_LOG}$/$p_dicConfig{NOME_ARQUIVO_LOG}$ . I need to access the log file by using the dictionary I was ordered to not access it by using "C:\\RPA\\MeuBot\\Log\\Bernardo.Log” this way 

Hi, we’re having an issue with the error message “Terminated during reconcile.”We have an AARI process that triggers a bot. After starting the process, a string is entered, which is used as an input parameter for the first task. There is no problem at this point and everything works fine. However, when it gets to the second task, the bot “freezes” and after a few minutes the message “Terminated during reconcile” appears in Audit log (not in History tab, there is nothing about it).All other bots are working fine. All other AARI processes are working fine as well. The problem occurs only in this one specific case. When I try to run the bot that causes issues in AARI manually (meaning Run bot now), it works without any problems. When I test the same process in the DEV environment, it also works fine. The packages are set to the latest versions.Could you please advise what might be causing this issue? 

Hi everyone,I have a bot in production that suddenly fails with the error message “The application was unable to start correctly(0xc0000142). Click OK to close the application.How can that be solved ? 

Hi team,I have signed up for Community Edition a week ago. I have not received any credentials or a link to set up a password whatsoever. What do I need to do?Submission was sucessful, I’v got the mail “Get to work in Community Edition in 3 steps” but in the set up guide provided, it clearly states that I should have received another mail with Credentials.Checked spam, not there. Any thoughts? 

how to set up system:month.number to look a prevoius month without it giving me 0 in the processexample: if the month is january 01 - 1 it will be 00 i wanted to be 12.is there a way to make it -1 system:month? $System:Month.Number:toString$-1

Hi,as I could not attend the live summit, I was going through the recordings and atrying to access the assigned controlroom-https://aa-training-sbx.cloud.automationanywhere.digital/#/loginBut I was getting error during second time login.Please guide me to acces the control room.

Hello Team - I wanted to check if we will get control room access to try out the hands-on sessions covered in the pathfinder summit? Are the control room credentials already rolled out for registered candidates?

Hello!I am working on a bot in Automation Anywhere Community Edition to download a PDF file that opens in a browser-based viewer (e.g., Chrome or Edge). The PDF viewer displays the file with a toolbar at the top, and the download icon is located in the top-right corner of the viewer.However, I am facing an issue:The download button is not capturable using the standard Capture Object or Web Recorder actions. The button seems to be part of the browser’s built-in PDF viewer, which does not expose the element in the DOM for Automation Anywhere to interact with.I have tried basic approaches like object cloning and surface automation, but they are not reliable.What are the best workarounds or recommended practices to download the PDF file in such scenarios where the download button is not capturable?

Hi there! I’m having an issue - my bot isn’t posting a file in Slack channel anymore for uknown reason (I'm using a “Post file” action from “Slack” package) and the strangest thing is that bot’s run is fully completed without any errors.I would appreciate any help, thank you!

I am trying to connect my personal device to a new/different Control Room for a new client.  My device was previously connected to Community control room. So before I connected to new Control room, completed the following steps per various articles/posts reviewed;I deleted my device from Community Device manager, uninstalled the bot agent, stopped Automation Anywhere service and removed Automation Anywhere files/folders from the following paths to clear all remnants of the Community install:C:\Program Files\Automation AnywhereC:\ProgramData\AutomationAnywhereC:\Users\Username\AppData\Local\AAC:\Users\Username\AppData\Local\AutomationAnywhereC:\Windows\System32\config\systemprofile\AppData\Local\AutomationAnywhereAlso deleted all possible content from:C:Users\Username\AppData\Local\TempThen Rebooted after all the above before reconnecting device to new Control Room. I click ‘Connect Local device’ to start the proce