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5267 Topics
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AugustinFlight Specialist | Tier 4
asked in Developers Forum
Different behaviour when connected to the Virtual Machine

Hi everyone, I have developed a bot that exports an Excel template to a PDF file. One of the steps is to reset all page breaks, and then to set a page break in a specific line of the Excel file. I have set a simulate keystrokes : [alt down]pba[alt up] then [alt down]pbi[alt up] (with a few seconds of wait time with the package delay) It works correctly when I am connected to the virtual machine : the end of the page is blank, and then the rest of the text is in a new page. When I am not connected to the virtual machine, it fails and the text follows immediately, without new page/page break. I have no explanation on why that happens. When I process a series of Excel files, if I am not connected it will fail until I connect, and then start working from that moment on. What could be the reason behind that ?

232
Aaron.Gleason
Automation Anywhere Team
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ZaremPatriciaCadet | Tier 2
asked in Community Edition
Help needed with IE

Hello. Need help if IE can get capture recorder? Only chrome appears even if I open browser as Edge/Internet Explorer

152
Aaron.Gleason
Automation Anywhere Team
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Alberto.P2Cadet | Tier 2
asked in Developers Forum
Is there a way to update a global value or store a tracking value?

Hello, I need to track the last ID value from a JSON response item for a process. The ID is incremental, but I cannot find a way to store and share it across processes within the control room. I have tried using global values and even credentials, but after searching through forums and documentation for an hour, I still haven't found a way to do this without relying on an external source rather than an Automation Anywhere (AA) integrated solution.What I need is to have a way to keep an ID value which will be updated by bot at some step in the middle of the process, in a nutshell: an asset. And if I run it later retrieve that value to use it. I would really appreciate any guidance or suggestions on this. Thank you in advance for your help!

464
A
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Kayal 2500Navigator | Tier 3
asked in Community Edition
Epoch Seconds Conversion in AA

Hi Developers, I am trying to convert a specific date into epoch seconds in AA. However, that option is not available in the Datetime Action. Is there any alternate or shortcut way we can achieve this?

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Siva ShankerK105734Cadet | Tier 2
asked in Developers Forum
Sample PDF files for Document Automation

Hi Team, please post some sample documents for Document Automation Practice purpose. Or please let me know where I can find them.

6302
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Cadet | Tier 2
mahalakshmi.sambandanCadet | Tier 2
asked in Developers Forum
Email count

How to get the count of unread emails using Email connect action

394
madhu subbegowda
Most Valuable Pathfinder
Uzumaki
UzumakiNavigator | Tier 3
asked in Developers Forum
If I use the process composer to connect multiple task bots, can my flow be interrupted?

If I were to use the process composer to connect multiple task bots, is it possible for another bot with a higher priority to interrupt the queue and trigger in-between the task bots in my process composer flow?

526
Uzumaki
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Youssef.W1Cadet | Tier 2
asked in Developers Forum
how to join the event

Could you please advise how to join the event? I couldn’t find a meeting link.

352
zaid.chougle
A
AugustinFlight Specialist | Tier 4
asked in Developers Forum
Error Path can't be not be null.

Hi everyone, I have created a bot that works with AARI. I have modified it and it then works with workload items. I would like it to work correctly with both options. It has two ways to pass variables : either as input variables or as an input record/work item. I have created at the beginning of my bot a try/catch component : if there is no workitem it should fail and the input variable will be used ; it there is a workitem its components will be passed to the other variables. However, if I try to do this I get the error There was a problem at line 0 This may be due to the following reason: Path can't be not be null. To continue, edit the bot and fix the error. Then, try again. If you continue to see this message, please contact your system administrator. what does “Path can't be not be null.” even mean ? Which path are we talking about ? My path variables that do not have that exact name ? Another path ?

191
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AugustinFlight Specialist | Tier 4
asked in Developers Forum
The workload package does not allow me to launch a bot in a device pool

Hi everyone, I am new to the workload package, so do not hesitate to tell me if I am doing anything wrong. I want to parallelize bot runs on several bot runners. I have a master bot, and in a loop with a list of bots that should be run, I am trying to use the Insert work item action. I expect the Queue to be filled with bots having to be run, and dispatching automatically on the several Runners. I have created a Device pool and a Queue. The master bot runs correctly, and I see tasks in the Queue. However, I see nowhere how to configure the launching of bots, did I miss something ?

8310
A
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joann.wangCadet | Tier 2
asked in Developers Forum
Is there any way to open Excel without using the path ?

I usually use Excel Advanced: Open without any problems, but this time I encountered an issue: When downloading an Excel table from the SAP system, SAP does not pop up the access window but instead downloads the file directly (without specifying a path). I have tried switching windows, but it fails every time because the window position changes.

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SurajPatilCadet | Tier 2
asked in Community Edition
PDF Extract Image — "Need a variable of type List: UNDEFINED" error

Hi everyone,I'm trying to extract images from multiple PDFs in a folder using the "PDF → Extract Image" action in Automation Anywhere 360. I'm looping through all PDF files using the "List files in folder" and storing the output in a list variable (pdfList), and then using a For Each loop to extract images from each file. Even though I've correctly created a list variable (pdfList with subtype Text) and a string variable for the loop item (currentPDF), I keep getting the error: "Need a variable of type 'List': UNDEFINED". I tried all the following: Creating a fresh bot and variables manually Ensuring the list is selected from dropdown, not typed Keeping "Use input as output" unchecked Using a separate output folder for extracted images Clearing browser cache, logging out/in again Despite all this, the same error keeps popping up. I even tried importing a working .bot file and still face the issue. Has anyone faced this before or found a reliable fix?

202
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bosserrorGround Control | Tier 1
asked in Community Edition
How to get ProcessID Via API

I want to run Process via API but i don’t know how to get ProcessID

101
Aaron.Gleason
Automation Anywhere Team
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bosserrorGround Control | Tier 1
asked in Community Edition
How to exucute bot task via Rest API

I want execute task via Rest API but i can’t find relate doc for this

151
Aaron.Gleason
Automation Anywhere Team
O
Cadet | Tier 2
Oscar Enrique García PachecoCadet | Tier 2
asked in Automation Anywhere University
Request Closed in document automation

Hi, I am trying to process a PDF but the data download does not occur. I have changed the version of the “downloadbot” bot package and the problem persists.

213
O
Cadet | Tier 2
E
EvaGNavigator | Tier 3
asked in Developers Forum
Sharepoint package - OauthConnection - "Need Admin Approval"

Good morning, I would like to use sharepoint package. I have asked IT department to register the application in Azure. I have client id, tenant id & client secret available. From the bot creator (dev machine) I can connect to the sharepoint thru the powershell. However, when I want to test O auth connection I am getting “Need Admin Approval” ..when I run “Sharepoint Authenticate” command I get ‘Access Denied’ error . The IT department is saying it is because i am authenticating thru user id and not thru api only. Is sharepoint package leveraging user id connection to sharepoint, please? Is there a need to have access rights to sharepoint for bot creator user id? Thank you

594
Lu.Hunnicutt
Pathfinder Community Team
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AugustinFlight Specialist | Tier 4
asked in Developers Forum
File : Assign randomly does not find the file

Hi everyone, I am trying to use the Excel Basic package to load configuration data stored in the control room. To have it clean, I open a File variable, and just before I assign to the File variable Bots/<my project name>/Params_v$@version$.xlsx ; where $@version$ is a global variable, so that I can have the same behaviour across several bots, and have a sort of version management. Several bots have the same mechanism, I run them in a loop and it works correctly several times, until at some point it raises the error Get Resource failed. Error: Could not find the file 'Params_v0.2.xlsx?workspace=PRIVATE' at the Control Room path 'repository:///Automation%20Anywhere/Bots/<my projet name>/'. Check the file path and try again. The file is quite obviously present, as I have loaded it perhaps one second ago. v0.2 is the correct version of the file, as stated in the global variables. What can be the cause of the error ?

475
Lu.Hunnicutt
Pathfinder Community Team
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sleemandNavigator | Tier 3
asked in Developers Forum
Document Automation fails after extraction. 500 unexpected error

I’m having issues using document automation recently. It was working fine for weeks, and no changes were made to the process. The same process works fine on my local machine. When we publish this and run it on the botrunner machine, it fails. Looking at the logs, it seems to be related to SSL certificate issues with OpenAI. DA: Gateway Connection failed! HTTPSConnectionPool(host='MYHOSTNAME.my.automationanywhere.digital', port=443): Max retries exceeded with url: /cognitive/v3/apigee/auth?svc=regional&usecase=openai&basecase=openai (Caused by SSLError(SSLCertVerificationError(1, '[SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed: unable to get local issuer certificate (_ssl.c:997)'))) What sort of troubleshooting should I be doing for this? There are many other 500 response codes throughout the botrunner log file, but they all report “unexpected error” with no good information. lambda$documentMetrics$0(BotInsightMetricsPublisher.java:38) - DocumentMetrics returned with unknown

9011
Lu.Hunnicutt
Pathfinder Community Team
V
Vyshakh.P2Cadet | Tier 2
asked in Developers Forum
Create google sheet or append based on a value in the data table

Hey team! I know we all have had problems working on data tables (especially filter) in AA. My use case looks pretty simple but while working on it I am facing challenges. Please suggest on how to go about the problem I am facing Agenda: I have a data table assuming 50 rows and 30 columns (the columns are fixed and the rows vary each run. The extract is run each day), I need to write those values into google sheets based on a date value which is in string. Example - I have a base data table named DTBaseTable which has 50 rows and 30 columns. ‘Joining Date’ is one of the column name on which we need to create sheets. A person has a joining date on 2025-04-07 (YYYY-mm-DD) which needs to be on the 2025-04-07 sheet and another person has 2025-04-14 joining date which needs to be on its own sheet named 2025-04-14. There are 30 column values which also needs to be added on to the respective sheet. My Current State: I have the base data table in a data table variable. I have all the unique jo

382
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KyryloRCadet | Tier 2
asked in Developers Forum
AA RPA bot performs well when VM window is open, gets stuck and breaks when VM window is closed with no reason.

When I try to run the bot with VM window open bot performs all steps as expected, then I try to test it in real life conditions, so I close the VM window, making sure everything is looking clean for the bot and press Run button. Bot just gets stuck (doesn’t really matter what step is, it gets stuck at the login screen as well as inside the app not selecting a text box to input data). I tried different approaches, adding delays, selecting different type of capture, nothing helps. Please, help.

556
rbkadiyam
Premier Pathfinder | Tier 7
S
SokyGround Control | Tier 1
asked in Developers Forum
Import the CA certificate problem

Hi, I wanted to try promote function for the first time. I tried to promote bot from dev CR to test CR. Both CRs are on the same build (v35). I followed all the instructions here. After that I got error "Unable to find valid certification path to requested target". So I followed another guide, but I got stuck on the 4th step. In the guide is mentioned .cer certifikate, but I only have .pfx and .crt. I tried to use them, D:\A360>jdk11\bin\java -jar certmgr.jar -appDir "D:\A360" -importTrustCert "C:\DOKU\cert\2024_dev\SKDDMBSSRTRPA02.mbs.skoda.vwg.crt" but I got an error:Exception in thread "main" java.security.cert.CertificateParsingException: signed fields invalid at java.base/sun.security.x509.X509CertImpl.parse(X509CertImpl.java:1826) at java.base/sun.security.x509.X509CertImpl.<init>(X509CertImpl.java:181) at java.base/sun.security.provider.X509Factory.engineGenerateCertificate(X509Factory.java:102) at java.base/java.security.cert.CertificateFactory.generateCertificate(CertificateFa

303
rbkadiyam
Premier Pathfinder | Tier 7
A
Ajith 9655Cadet | Tier 2
asked in Developers Forum
Bot has over 100 of Input and output varibles, How to reduce?

Bot having more that 100 input and output variables, Is there any way to reduce the variable count ? And confirm, Keeping more that 100 variables in bot -will it cause any bot performance?

444
balwant.bora
Cadet | Tier 2
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Mamatha 1214Cadet | Tier 2
asked in Community Edition
Unable to make changes in few existing automations

Hello, We have bots in our AA360 control room. When I tried to make changes in few bots that are developed by me, I’m getting an error like “No Connection control room” but I’m able to make changes in other bots in the same control room. I tried copying and making changes but still it is giving same error. Could someone please help in resolving the issue. Attached the screenshot for your reference.

5210
KhaledMostafaMe
Most Valuable Pathfinder
Uzumaki
UzumakiNavigator | Tier 3
asked in Developers Forum
Control admin cannot access administration > settings > AI data management

Hello, I am working with my control room admin to set up the AI Skills following the documentation listed here: https://docs.automationanywhere.com/bundle/enterprise-v2019/page/ai-tools-create-skills.html and we my admin cannot access administration > settings > AI data management. He does not see the option for AI data management. I cannot find any documentation on how to make this page appear. Is there a specific role that he would need? Thank you

112
KhaledMostafaMe
Most Valuable Pathfinder
S
saket lubrizolGround Control | Tier 1
asked in Developers Forum
Control Room API Not Working

Hello All I need your help to resolve my below issue. I want to use control using API , I have created role for API access with following access. Bot Insight Data API Generate API-Key Then I have given api access role to my developer user and generated API Key to connect. When I tried to connect authentication API to read token using following URL https://<Control Room>/v2/authentication with Body { "apiKey": "<My Own Key>", "multiLogin": true } It shows message. { "code": "UM1117", "details": null, "message": "Access token expected in the 'X-Authorization' header" } Can you help to resolve this issue? Regards Saket Lopes

4464
KhaledMostafaMe
Most Valuable Pathfinder

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