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Community Edition being used-

 

BOT response is extremely slow and unable to find element through it is present and steps followed as per training, with the below error response:

 

 

This may be due to the following reason: The web page took too long to load. Increase wait time and try again.

If you continue to see this message, please contact your system administrator.

 

Wait time has been increased using Basic as well as Advanced with no luck. Workarounds with Window:Activate has also proved unsuccessful.

Any solutions?

​@MJunaidS123 I’m moving this to Community Edition. Could you help us with the following details:

  • which training are you following?
  • which package are you using?
  • what are you trying to build?

This additional context will help us help you.

 

Hi ​@MJunaidS123,

try to use the DOMXPath only and see what happens.

 

How to check for the DOMXPath in developer tools see here:

https://youtu.be/uKHJtLHLmVo

 

Cheers

Marc

Thanks Shreya

 

  • We have just started using the tool so looking at Getting Started with Your First Automation 
  • Package being used in Recorder:  4.0.5-20250221-030633
  • Package being used in Browser: 3.13.1
  • Steps: Navigating to https://rpademo.automationanywhere.com/ and entering a Username and Password, thereafter logging in - using the Recorder: Capture tool

Hi ​@MJunaidS123,

try to use the DOMXPath only.

How to use the developer tool in browser see below 👇 

Let me know if this was helpful please 😊!

 

Cheers

Marc 

​@MJunaidS123 if you still having problems you might want check your zoom level in browser to be at 100% and/or screen resolution is correct.

 

https://docs.automationanywhere.com/bundle/enterprise-v2019/page/enterprise-cloud/topics/aae-client/bot-creator/commands/cloud-using-recorder-action.html

Cheers

Marc

Thanks. Have been through the video, used Browser: Run JavaScript but still not working.

Unfortunately, still no luck after using Run JavaScript with specific Id

​@MJunaidS123 have you specified a browser to open?

Screen resolution and zoom level is fine?

Browser extension is active?

What do you see in the Botrunner logs?

(C:\ProgramData\AutomationAnywhere\BotRunner\Logs)

 

Post a screenshot from your code would also help.

 

Cheers

Marc

Hi Marc, I don’t seem to be able to find those logs within my folder. It might be best if I could go through this with someone over a call. Is this something supported by the Automation Anywhere team?

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