Developers Forum

I would like to have a manual bot place a file in a location that triggers bot1.last step of bot1 is to place a file in location to trigger bot2.  bot2 do same to trigger bot 3.Would this fail if any of the bots are not completed fully before trigger sees new file and tries to execute?running on a VM  and trigger location is a shared network drive.bot version 22.200.34

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When setting up the first bot that runs with a queue in my organization, I didn’t realize that the “Hide bot run window” option was selected by default. Now I want to unselect it, but I can’t, even though I’m the automation owner. I suspect this is because the queue status is “In Use,” but I don’t know how to change that status.  

Hi,How to add background images/colors and font colors for each element in AARI form.How to enable responsive web design for form.Is the form size is fixed?  Thanks,Ardra

I built a learning instance using Document Automation to extract data from a PDF document. For one of the field “Reference” i would like to add couple of leading zeros to the value depending on a condition:If value extracted for this field starts with 4, i would like to simply add 2 leading zeroes to the value.  I created a Field Rule with a condition “Starts with” and used the “set value” option in the “THEN perform the following actions” section but not sure how i can set dynamic values. I basically need to concatenate the extracted value and 2 zeros in the front.I’m not sure how we can set dynamic values here. Any help is appreciated. Thanks in advance.

More and more of our website vendors are locking down their sites with MFA requirements. We have a framework for dealing with MFA emails sending a code and we respond with that code. However, we do not have a mechanism when it comes to Authenticator app requirements such as Google Authenticator. Has anyone else successfully dealt with this problem? How did you go about doing it? Is it even possible?My guidance and insight that you may have is appreciated.   

Hi everyone,I’m automating Oracle Fusion and running into trouble with the “Query By Example” (QBE) toggle button. When I capture it with Recorder in Automation Anywhere A360, it comes through as an HTML Link instead of a true button.In DEV, my bot works (with Generative AI fallback), but in TEST it fails to find the element and the Gen AI fallback doesn’t work either.What I’ve tried so far: Cleared all dynamic properties except DomXPath. Created custom XPath using only stable attributes Also tried targeting by alt and aria-pressed. Issues: A360 still often triggers Generative AI fallback, even with clean XPath. The toggle appears in capture as an “HTML Link” (anchor tag <a>), not a button. Randomized Oracle IDs (_FOpt1:...) break any capture that depends on them. Question: Has anyone successfully stabilized the QBE toggle (or similar Oracle links acting as buttons) across multiple Oracle environments? Is there a recommended property or Recorder configuration (besides D

We do not currently use bot labels (Assign label to a bot).As a bot developer in a controlled corporate environment, I do not have the ability to experiment with this feature.However, after reading the documentation, I believe that bot labels may be able to solve an issue we experience and I am looking for advice and expertise from those who use bot labels.The problem: we have a standard bot development cycle which goes from Dev to UAT to Prod environments. In the UAT environment we perform the majority of testing over test data. However, we often run bots over production data in UAT as a final step before promoting to Prod. Due to the fact that UAT uniquely runs over both production and test data, our config file (which stores the “test = TRUE/FALSE” variable) has to be updated via tedious promotion several times.The Possible Solution: after reading about bot labels, I now suspect that instead of having to promote a brand new config file from Test to UAT every time we need to switch t

Bot executes fine and opens Chrome Browser as the default browser in the Virtual Machine when viewing the deployment live. However, when scheduling the deployment unattended to the same VM, it is failing to open the chrome browser. Actions taken:Browser and Recorder packages are up to date I’ve tried changing the deployment type from Regular to RDP (did not resolve issue) I verified that the chrome browser is up to date and the AA360 extension I made sure the VM has google chrome as the default browser to open I’ve restarted the VM several times I’ve unpaired/paired VM device in the control room (including uninstalling/re-installing the bot agent)Please help determine what could be the issue. Again, the Bot executes flawlessly if I manually log into the VM and watch it. 

Hi Folks, We have added two new users in a Control Room. The login to our Control Room is SSO based.the new users who are added to the control room aren’t receiving the Account Verification Mail. Hence are not able to access the CR.We have tried to delete the user and recreate them.Tried to resend the Verification email.Disable User and then Enable them.Nothing has helped so far, anyone over here can help? 

Hello everyone, Does anyone know if there is a way to force the use of “HTML technology” for capturing web objects? In the Recorder package, you can select any technology for the capture action, but in my experience, “HTML technology” is the safest and most reliable technology available.Unfortunately, you cannot select this option manually. Perhaps someone knows a trick or has a tip for forcing the Recorder to use HTML technology, or is there an official way that I am not aware of? I look forward to your feedback. Many thanks,Benjamin

I’m trying to download an exported bot zip file, but I’m getting error “An unexpected problem occurred.If the problem persists, please contact your system administrator.”. The status of the “Export” activity appears correctly as “Completed”. What could be the issue here?

The presence of the "#shadow-root" tag, as highlighted below, is causing unique identifiers not to appear in the AA attribute list when attempting to spy the elements.  

Hi Guys,Getting the attached error, please help.Thank you :)

Hi,I've noticed a couple of changes in the Control Room interface: The status bar for "In Progress Activity" seems to have been removed and replaced with just a percentage indicator. Is there a way to restore the original status bar view?  the "Hide Bot Run Window" option is selected by default when sending a bot to run unattended. Is there a way to change this default setting so that the bot run window remains visible? Thanks

Hello, we are using Automation 360 Build 37528 and trying to start an unattended bot on a fixed schedule. However if the machine is locked, the bot always fails to start, returning the error message: java.lang.RuntimeException: User - xxx has attested the device credentials, but Console session is locked The user has the correct credentials to unlock the machine and we also tried to uncheck Attest Device Credentials checkbox in user settings, as described in https://apeople.automationanywhere.com/s/article/A360-Java-lang-RuntimeException-User-vdi-has-attested-the-device-credentials-but-not-chosen-to-reuse-an-existing-session but nothing seems to work. Is there anything else we can try? Thank you

HI guys,We have an automation in saleforce app. We do not use connectors/licences etc. We do use recorder captures in various windows. However we’ve experienced that after each Saleforce maintenance captures stop to work due to change in object properties. Do you also have the same experience? Any idea how to handle this, please?Thanks 

Hi,I have an new issue with a bot which i haven’t had before (as it has always been running fine on Bot runners)I have a bot where it is placing text, into a text box, on website and works perfectly fine when I run it on my Dev machine. However, when I send it to the Bot runners it always seems to ‘Fail’ when placing in text into a search textbox (fail - as in puts in blank text).Now, like i have mentioned works perfectly fine when running on my dev machine and performs as it should. I have even gone and changed the code and place it as ‘simulate text’ so it can work on Botrunners and increased the time (for when writing in text - should that be the issue) but no avail. is it the packages?Any ideas? Thank you  

Hi A360 community —I need help implementing a production-ready Multi-Bot (WLM) architecture in Automation Anywhere A360 and want a clear step-by-step guide.My Goal Ingest events from Email, Schedule, and File/Folder. For each event, create a Work Item in a WLM queue (preferably an express queue to start). Let Workload Manager distribute work items to multiple Bot Runners using Run with queue. Ensure robust error handling, de-duplication, retries, and monitoring.

Hi community,I met a issue occasionally when I run a bot. Generally, the bot process is good, however, sometimes, it just stuck in the process “connecting device”. Even I leave it for 2 hours, it is still there. Finally, I try to click the ‘cancel’ button, and then with no any notification, it still run quietly. So that I cannot run another bot with the same account. In the case, I can find the bot mission with ‘unknown’ status at ‘in progress activity’ list. And I cannot close it directly.My friend often try to reboot the whole server to reset the process. But sometimes, bots from other users are still run, I cannot directly reboot. What can I do now.The image below showed the stuck case. Around half an month would appear 1 time. Thank you for your advices, guys. 

Hi everyone,I have updated a control room that was on v24R2 to v27 without errors.For context, the control room, database and elasticsearch are installed on the same windows VM.I now want to update it from v27 to v30 but I get an error “Installer has detected that there are ElasticSearch indices that are old and cannot be migrated automatically. Setup will abort”. I want to follow what has been explained hereHowever, I fail connecting to elasticsearch while it was possible beforehand -I have tried ports 47599, 47600, 9200, 9300)When I go to the services, the Elastic Search service is shown active. It keeps on failing even I restart process.On the other hand, the main website can still be reached and bots be run. How can I solve this problem ?

I’m creating a bot that gets information from tables in a website and I’m trying to put all of that information in an excell sheet.I created a script in python that retrieves me the column of the excell based on the number I passed to the function, and that number is supossed to be the column.  So basically, I’m iterating through each table and through each row of the table and I’m trying to put the information of the row in a column in the spreasheet. I’m new to automation anywhere so I don’t know if there is a better way to do that. I’m trying to print the result from the script but I keep getting this: I don’t think the script is wrong because when I ran it in VSCODE it gave the right column. How can I solve this problem ?

I have a file that is being extracted incorrectly. It is grabbing the wrong data for a particular field.If I pass it through the document extractor it goes to “Success” because it assumes that everything was extracted correctly. Can I force a document to go into validation so that I can map the correct field?

Hi everyone, I have an SMTP server email-smtp.eu-west-3.amazonaws.com with credentials.It used to be working correctly, but now fails. When I use an older package version, it behaves as if the e-mail was sent correctly (whereas I receive nothing). When I use the latest package it gets stuck for ages.Did anyone ever face this error ? 

Error al iniciar sesión en la sala de control con las contraseñas que funcionaban. Al intentar recuperarlas, no recibí el correo electrónico del proceso. Olvidé las preguntas de seguridad. Usuario joswilcar71@gmail.com