Developers Forum

Hi everyone, I a trying to create a Bot Insight dashboard and filter only for some bot runners, but when I click save as I get this error :- Update dashBoard error. We could not complete your request. If the problem persists please contact Automation Anywhere Support. 

If the device registration in your control room has stopped working after updating Chrome, this post is for you.Chrome browser version 142 introduces a new Local Network Access restriction. Registering a device on the control room depends on these local network calls. Read on to know how you can get rid of this error for good.TL;DR: enable local network access in your Chrome Settings, reload, and retry registration. Option 1: Update Permissions via Site Information Open the Control Room URL in Chrome. Select the tuner icon (🎚️)  in the address bar. Look for Local Network Access. Click on the slider once to enable access. Retry device registration in your control room.

if condition is functioning properly; the bot verifies the object and proceeds to the next click action within the if block. However, the recorder’s click action is encountering a problem with in if block, it repeatedly clicks the same button even after the action is successfully performed and (click action is not in loop), and it fails to proceed to the subsequent step.Note: recorder package updated from 3.2 to 3.5This issue is intermittent; for instance, it works correctly for about five records and then the problem occurs. 

Hi, Is there any easy way to delete the excel rows based on certain condition.currently i m following the method of filtering the excel rows by lopping and check the if condition is yes then adding to list and again looping the list to delete row by row. though this case works correctly i still don't find it effective as it takes a lot of time. since our excel very huge it take 5 to 10min to delete this data

I am running my bot using queue, the queue item is getting used (going into retires and then fail) and my bot is in active state and stuck at line 0 for long time until all the work items are failed,Please help. I have my UAT tomorrow.

Hi everyone, I have a bot in production that receives a CSV file in input from an AARI process. It has been running for more than a year without problem.Suddenly the CSV file in input has been turned into this kind of thing :  {"fileAccessToken":"ey..."}  I have tried with a sample empty csv file and the result is the same. Does anyone know what could be the cause for this error ? 

I am facing an issue with the Excel Database connection operation with one of the processes where repeatedly getting the error message as “Could not connect to Database. External table is not in the expected format” while trying to connect to the Master file. The same file, being able to open through Excel Advanced Open command at the same time. This issue came across only after combining all Child BOTs into the Main BOT. The issue is not facing when I run that process separately.

Hi everyone,  Has anyone successfully connected to an Azure Storage account from a bot process? In our scenario, the bot needs to save an output file in a dedicated Storage account.I’m particularly interested in:*   How you implemented the connection*   How authentication was handled*   Any security considerations you appliedOur security team advised using either a **Service Principal** or **Managed Identity**, but I’d love to hear real-world experiences and any tips or pitfalls to avoid.Thanks in advance for your advice! 

Hello CommunityI’m trying to see if there’s a way to write the JSON output to a file.Right now, the bot connects to the API, fetches the backup history, and returns JSON.We only need a few fields — job ID, backup type, agent, and client name.These show up fine in a message box, but how can we write them to a CSV? thanks  

In dev, it works. In prod i was having “access is denied” error. After sharepoint auth connection token was activated, i started to have "credentials couldnt be found in credential vault” Why is that? How to solve it?

Hi, team. Upon configuring the “Run-as users” step for the task scheduling, the user account with Attended Bot runner doesn’t show up in the list and only Unattended Bot runner does. Is this intended behavior or did I miss something for the attended bot setting?  Best regards

Bot is unable to send mails from production machine 

 Both the Python script and Postman work fine, but when I run it in the bot, it doesn’t return anything — the message box just comes back empty. And if I send it as a JSON session, it throws an error saying it can’t parse the Input JSON. Postman output  

Hello Community I’m building a simple bot to connect to the Commvault API and pull backup history.I tested it with a local Python script and it works fine, but when I try to run it inside the bot, I get an error saying  <Api_GenericResp errorMessage="Access denied" errorCode="5" />i have tried to use token with ‘insecure str’ format ‘Bearer xxxxxxx’ and still same errorWhat’s the correct way to use a Bearer token in Automation Anywhere? sample python script and it works fine import jsonurl = "https://m3.metallic.io/commandcenter/api/Job?completedJobLookupTime=86400&jobCategory=All" headers = { 'Accept': 'application/json', 'User-Agent': 'Mozilla/5.0 (Windows NT 10.0; Win64; x64) A

I have a file that is being extracted incorrectly. It is grabbing the wrong data for a particular field.If I pass it through the document extractor it goes to “Success” because it assumes that everything was extracted correctly. Can I force a document to go into validation so that I can map the correct field?

We have been using Automation Anywhere for the past year for our client projects as well as for general support through the chat option. However, we’ve recently noticed that the "Chat Support" option is no longer visible on the Apeople portal. Kindly assist with this.

Hello Automation Anywhere Community, My team is considering using Automation Anywhere 360 for automating some of our manual test cases for our Web applications.  Does Automation anywhere has the feature of test management ?Things that I’m looking to automate is functionality, UI, end-to-end, etc. and verifying the expected results for each action. Thank you and look forward to your response.

Hi !! I have noticed that since last week, two processes that perform clicks on two sites are not working for me. It looks as if the action is being performed, but it is not being applied. I noticed that changing it to the “Click” option in some cases does cause the site to load and display the content, but in other cases, the same action shades the entire site even though the button or an option from a list has been selected. Is the same thing happening to you? Note: I haven't made any changes, but I noticed that since last Thursday, I've had this issue in my Automation 360 with processes that were working normally.

Hi,How to add background images/colors and font colors for each element in AARI form.How to enable responsive web design for form.Is the form size is fixed?  Thanks,Ardra

A team member moving out of the project ,we need to transfer all the owenership of the credentials, queue,etc and also wanted to check if anything is not checked-in from the user.We can manually check each and everything , but is there best ways to identify all this with less manual effort ?

Hello, I am trying to create my first bot with a very simple task: stop a service and start it again. The problem is that the service list is empty in control room, so I can’t select the service to stop. I have created a windows local account with administrator rights, and the AA agent is running under this local user. When I run Get-Service with this user from a PowerShell console it shows the full list of services perfectly. However, in control room service list is empty. Where could the problem be? Thanks in advance.

I am just getting started with using AARI. I have set up a process that takes an input from a form, and then runs a bot based on the selection in the form.I am able to launch the form and make a selection using AARI, however I can’t get the bot to run as unattended on the virtual machine.I have tried setting up the deployment using a device pool that the virtual machine is part of, but I’m struggling to get it to work. Could anyone advise me on how to get this set up correctly?

I am having an issue getting our third server to work with RDP. We have two servers with another service but we are moving to Azure and have one server setup with them. The RDP works with the old two servers, but I cannot get it to work with the Az one. I have the IP’s I found here whitelisted. Control Room IP addresses for external integrations (automationanywhere.com) No one else is logged in and only one other person has access to the server via an admin account.If I open an RDP session on my local computer, I can then schedule a bot and it can use that RPD session to run. If I use the “regular” auto log-in it also works. The error only happens when I try to run an unattended bot and AA needs to establish the RDP.Error:java.lang.RuntimeExcep

I just installed an on-prem Control Room but unfortunately at the moment I don’t have SMTP set up for my user and at the moment I am not able to request for one as this is only PoC to show how it works. So when I tried creating a user in Control Room (authentication method is a local database) the initial e-mail was not sent anywhere (obviously) but it means that I also did not receive initial e-mail. This resulted in the user being enabled but not able to set the 3 Security Questions so unable to log in. Is there any way that I can bypass thi restriction? Changing the authentication method is not possible at the moment as well as getting the SMTP.