Developers Forum

Curious if anyone has found their processes being stalled by a similar Outlook sign-in/out issue? See screenshot attached. It seems every few months, our processes will encounter this sign out/ sign in issue and completely stalls on the server. The only solution we’ve found is having a server admin delete and rebuild our bot’s account profiles and rebuild them. We’re seeking additional solutions as the current solution isn’t viable for long term use. 

I'm facing this error when I try to open a excel sheet with the Excel Advanced option. Please help i did everything from my end. cleared cash and tried, refreshed the screen, restarted the computer even... 

Do we have anchor based capture in AA360? I saw an “Anchor” option in Recorder-->Capture, but whenever I am trying to use it, it's not highlighting anything in the screen and I am not able to capture. In my use case, controls are dynamic, so wanted to capture based on its label (using anchor).Please suggest. 

I am currently working on the automation of a third-party app. At one point I need to perform a print screen on two of the pages to capture the customer’s visit information. Most other portals I use for this process have a “print screen” button in the UI, but this one does not.I am using the Browser Automation package, and am first running a window.print() through javascript, after which I just send the Enter key to click the “Print” button on the pop up dialog. I then get the Windows SaveAs (only printer is Print2PDF) and can continue. This is all working, however window.print() treats the pop up dialog as blocking, so I have a timeout of 30 seconds before it moves on to the sendkeys action. I then have another 30 seconds before it sends the Enter key (just Simulate Keystrokes action), so I am losing a total of 60 seconds on each page needing printing. I could have up to a dozen pages per run.Thus far, I have tried skipping the javascript and just doing Simulate Keyst

After updating the Recorder package, we’ve been experiencing several issues in production. We are currently using version 5.4.1-20260103-081000 as the default version. Regardless of the package version we try, the Recorder has been entering a looping behavior.When attempting to select ComboBox fields, it selects the value correctly, but then gets stuck in a kind of loop and does not proceed to the next action. We have already tried adding and removing different properties, but the issue persists.What’s strange is that some days the bots run normally, and on other days they freeze. This behavior is not tied to a specific automation, multiple bots are experiencing the same problem, and it’s not always the same one.Is anyone else facing a similar issue? Do you have any recommendations or possible solutions? This situation has been significantly impacting our environment, as we are having to edit bots daily to keep operations running. 

I know there are ID and Title filters available, but what about a way to apply a CAML Query? This would eliminate needing to retrieve ALL list items, then looping the results with IF conditions. Is there a way? If not, is it coming?Sometimes, SharePoint lists have over 100k list items in them. And that takes minutes to retrieve.

6 times uninstalling and installing it again because it won’t go to the next step even the extension is already on

Just wondering if there is the possibility of connecting A360 Bot Insights to Qlik Cloud? I see that there is a Power BI connector, but no connector to Qlik.

I made a HelloWorld bot in the dashboard. When I go to run the bot, it tells me to install the Bot Agent and the browser extension on my machine. So that’s fine; I do that.And then nothing happens. If I try to run the bot again, it just tells me to install the Bot Agent again, even though I already have. If I click the “Connect local device” button, it just tells me to install the Bot Agent again. 

Hello,I am getting different results from the document automation tool when it is run from the control room learning instance vs when it is run from a task bot. Has anyone seen this issue before?When run in the task bot I am using the Document Extraction: Extract Data command and selecting the appropriate learning instance. I am not providing a LI version or any other additional settings. Within the learning instance I am using the ABBYY service provided and the Anthropic Claude model for Gen AI extractionWhen run via the learning instance, the extraction is perfect and all of the fields are mapped exactly as they need to. When I run via a task bot, some fields are missing, some fields are in the wrong column, and the file outputs to the Validation folder. Note that this is only the case with one pdf of 5 that I am working with, the other 4 appear to work just fine when run from the task bot.Any feedback on why I might be getting different results is appr

I have an issue with my scheduled bots where since 7am this morning they have all been stuck in a queued state, with a message that they are waiting for the user and/or device.I have checked and the virtual machine device is currently connected and the schedule is set up to use the correct user and device.These bots ran fine for the past few days, but just stopped connecting at 7am this morning.I can connect to the virtual machine myself, and run the same bot as attended, so the control room is definitely able to connect to the device and there are no issues with the bot itself.Could this be some kind of firewall issue that would only effect unattended bots? And if so, what can be done to check and resolve this issue?

Hi everyone,I have tried to uninstall and then reinstall the bot agent. After having installed and uninstalled several times the bot agent and restarted twice the VM, I am still stuck at this step. The installer does not detect that the bot agent has already been installed. It is a cloud control room ( *.my.automationanywhere.digital) thus I should not have to install a certificate, should I ?Does anyone have a clue on that ? 

Hello, After upgrading to the new version of A360 (v.39), it is not possible to create new processes. Each bot reports the issue: “Unsupported attribute type ‘DURATION’.” in the Queue timeout section.This occurs both with previously created processes and when I try to create a new process.I have searched through the settings to find a solution, but I haven't been able to find anything. The only option seems to be switching to the legacy editor.Is there any solution to resolve this issue?  

Hi everyone, I have a bot in production that used to be working correctly. I have suddenly got this error yesterday Plug-in action failed. Make sure that your browser plug-in is properly installed and enabled. For help with this error, go to the Automation Anywhere community forum,  A People. Error code:TYPE_015It is to my knowledge the first time this error occurs on the control room, the bots that ran afterwards had no problem, and the Chrome extension is still installed. What can be the cause for this problem ? 

Hi, I’m using a python script which sends an Email via SMTP for a specific process. I wanted to pass the credential variables to my script, but it’s not allowed to pass a credential variable to a function. Is there a way to solve this issue?So basically I want to fetch the username and password from Automation Anywhere Credentials and pass it to my python script.Best RegardsEmil

I have a form in AARI Co-Pilot that initiates a bot when selected from a drop-down list. This has been working well for a number of months. However, after I added a new item to the drop-down list today, the form is no longer working. The drop-down list does not appear, and instead I see a greyed out text box. Does anyone have any ideas why this might have happened?I have included some screen shots below of what I can see after checking in the form, and what I can see when opening AARI  

Hello, We are currently unable to create Using Run with Queue to execute a Bot in the Control Room.We would like to run the target Bot Using Run with Queue, however, even after completing all required settings underManage > Queues > Run with Queue, the Using Run with Queue button remains disabled and cannot be clicked.We would like to ask whether this issue could be caused by the fact that no users are displayed under “Run-as users”, and if so, how we can resolve this issue.Below are the details of our configuration:Configuration DetailsAutomation and dependencies Selected the target Task Bot Selected Latest version Queue Selected the queue created for this execution Processing time

Improved English versionWhen I run my bot, where one of the tasks uses the Document Extraction command, an error window appears exactly at the "Document Extraction" line. The message displayed is:ErrorInternal Program Error: Assertion failed: ( ) d:\build\teamagent\_work\5\s\0\fineobjects\src\fineobjects.cpp, 1440. I need to close this window several times for the bot to continue executing. Once it stops appearing, the process resumes, but the extraction result is "Fail" for all files.This instruction is inside an SQL loop that comes from a database query.If I run the full workflow a second time, the execution works correctly. Also, if I run the task independently, only once and in Debug mode, the

Say that i have a Main Flow that consist of 3 parts/task bots. however this task bots needs to run on different devices each while passing values from one to another and run on 1 automation.I believe this can be done by using Process composer however i am not sure why it wont run successfully on mine e.gI have Task Bot “First” running on Machine A with some pre flow and after it finishes it needs to pass the output to Task Bot “Second” on Machine B and pass the output to Task Bot “Third” on Machine C

Hello,As you can see in the image below, I’m trying to display 2 tables in AARI form and they have as input a Datatable variable, and I was wondering if it’s possible to disable or hide the number of rows highlighted in the image from the Action properties.Or if there is another way to display a Datatable output in a form that wouldn’t show the number of rows like this example, because that information is irrelevant to my use case. Any help would be very much appreciated. Thank you 

I have a bot which reads the base64 string from a JSON node. After which bot should convert the base64 string into pdf. Every time the base64 string value will change based on the JSON node value. Is there any option to convert the base64 to pdf? 

Hello.I set up a trigger as shown below and assigned it to the record variable.  When I assign it to the record variable, I get the error "Cannot return a value." If I don't include the record variable in the assign, the error doesn't occur.  Why does this "Cannot return a value" error occur? The same error persists even after changing the package. Control Room version is v38.  

Hi,I created a learning instance with Unstructured Data as the document type. However, when processing the document, the request fails at the extraction stage.When I use Bill of Lading or User defined as the document type, the extraction works correctly and the document moves to the validation stage.Could you please help identify the possible reason for this behavior and advise how I can make the extraction work with the Unstructured Data document type?Below is the screenshot of the AARI request page.  

hello. I need two help. 1. A360 Master Certi. I'm preparing a bot submission in the process, but https://rpademo.automationanywhere.com/autograderPage is not responding. 2. I submitted the wrong bot due to a community server error. Please allow me to submit the bot again.- I requested it on August 4th, and it said that it would be processed by August 12th, but it has not been processed yet.

hi Anyone know how to use the space bar in A360? If so, please share the shortcut key.