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  • 4,209 Topics
  • 11,316 Replies
4209 Topics
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Midna08Navigator | Tier 3
asked in Developers Forum
Error deleting file from sincronized Sharepoint

Hi, I'm working with a synchronized SharePoint on my computer (meaning the SharePoint folders are synchronized locally on the computer). Files need to be deleted from this computer from time to time. But when I try to delete them, I get an error saying I don't have access to the file. How can I fix this? PS1: The user has full control over this folder.PS2: No files in that folder are being used by anyone else.

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Automation Anywhere Team
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DavdB106684Navigator | Tier 3
asked in Developers Forum
Handling special characters

Hello all, I have a feeling this is a long shot but thought i would ask none the less. We have a bot that reads in the contents of an email which contains a list of information in the format <LABEL>: <VALUE>. Unfortunately, sometimes there are hidden special characters after a value. If I were to manually highlight the value in the email i can tell there are special characters usually by the fact there is more than one space after the value. The bot reads in the value along with its special characters which then causes problems later on in the code. I don’t suppose there is any way to check for and weed out special characters in an email?

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madhu subbegowda
Most Valuable Pathfinder
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hmcnamaraGround Control | Tier 1
asked in Developers Forum
Microsoft Office 2019 Connection

I developed a bot using both Email package (outlook connection) and Advanced Excel. My office package was uninstalled and reinstalled to be Microsoft Office Professional Plus 2019 and now neither the outlook session or excel will connect. Attached are the errors I have received.

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Lu.Hunnicutt
Pathfinder Community Team
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sleemandNavigator | Tier 3
asked in Developers Forum
Document Automation fails after extraction. 500 unexpected error

I’m having issues using document automation recently. It was working fine for weeks, and no changes were made to the process. The same process works fine on my local machine. When we publish this and run it on the botrunner machine, it fails. Looking at the logs, it seems to be related to SSL certificate issues with OpenAI. DA: Gateway Connection failed! HTTPSConnectionPool(host='MYHOSTNAME.my.automationanywhere.digital', port=443): Max retries exceeded with url: /cognitive/v3/apigee/auth?svc=regional&usecase=openai&basecase=openai (Caused by SSLError(SSLCertVerificationError(1, '[SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed: unable to get local issuer certificate (_ssl.c:997)'))) What sort of troubleshooting should I be doing for this? There are many other 500 response codes throughout the botrunner log file, but they all report “unexpected error” with no good information. lambda$documentMetrics$0(BotInsightMetricsPublisher.java:38) - DocumentMetrics returned with unknown

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JLogan2024Navigator | Tier 3
asked in Developers Forum
Recorder steps failing across multiple bots

I just wanted to see if anyone has suggestions or thoughts I have not tried yet. Beginning late Wednesday, bots in our production space began failing intermittently when trying to log into websites. They were simply failing to see elements on the page, and randomly - a button here, a drop-down there. It started with 2 bots and then escalated to over a dozen. I confirmed all of these same processes work fine in Dev. They are same code versions, same Chrome versions, same plug-in and Bot Agent versions, and same package versions. I rebooted the production VMs, cleared cache, etc. Logs show me only that the element wasn’t found. I tried recapturing some of the commonly failing Recorder steps, and for some it worked while others still do not. As of this morning, the processes are now all failing in Dev as well. Same issues, random Recorder steps simply not finding the element. I have created a support ticket, and am waiting on a response, but at this point all of production is spotty. Just

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AutomationbinuGround Control | Tier 1
asked in Developers Forum
Email Tigger is not working in public

Troubleshoot the issue where email triggering is not working in the public environment. Currently, my flow is in the public environment, and I have a Task Bot with an email trigger, along with a process. First, I want to ensure that the email trigger is working. I need to understand how to run it and input the required values for the email trigger. Once the email trigger is functioning correctly, I will proceed to the work trigger, run the Task Bot, and then execute the process.

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Winnie 743Cadet | Tier 2
asked in Developers Forum
Credential and Locker | Loop credentials

Hi, I have created several credentials in control room and save them in one locker. I need to use these credentials to login a web application, how can I loop the login process without change the credential variable manually? Thank you!

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Alberto.P2Cadet | Tier 2
asked in Developers Forum
Is there a way to update a global value or store a tracking value?

Hello, I need to track the last ID value from a JSON response item for a process. The ID is incremental, but I cannot find a way to store and share it across processes within the control room. I have tried using global values and even credentials, but after searching through forums and documentation for an hour, I still haven't found a way to do this without relying on an external source rather than an Automation Anywhere (AA) integrated solution.What I need is to have a way to keep an ID value which will be updated by bot at some step in the middle of the process, in a nutshell: an asset. And if I run it later retrieve that value to use it. I would really appreciate any guidance or suggestions on this. Thank you in advance for your help!

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Aaron.Gleason
Automation Anywhere Team
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Melqui 4737Cadet | Tier 2
asked in Developers Forum
My bot is failing on a specifically virtual machine

Hello community, I have a situation with a bot. When I run it on a virtual machine with an unattended account, it works, specifically the part where the bot fails. It goes to Google Chrome and when I enter the username, it doesn't enter it and gives me this error [12] Unable to find TEXTBOX. Search Criteria did not match. I think it could be some issue in the browser but I still don't know what it is.

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Aaron.Gleason
Automation Anywhere Team
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rajeshs105970Ground Control | Tier 1
asked in Developers Forum
Bot Launcher for user session crashed.

Hi all, I face this issue multiple times during bot run in single day “Bot Launcher for user session crashed” please help me to short out this issue.

32345
Theodore Xypteras
Vatsy
Pathfinder Advocate | Tier 6
VatsyPathfinder Advocate | Tier 6
asked in Developers Forum
Automation Anywhere 360 Browser Extension Access Issue in Windows 11 Machine.

Hi ​@Aaron.Gleason ​@Shreya.Kumar ​@Oli.Morris ​@madhu subbegowda ​@Marc Mueller, We are facing an issue with the AA360 Browser Extensions (Both MS Edge and Google Chrome) in our new Windows 11 servers where it is enabled but we are NOT able to enable/disable it, or edit its settings, unlike in our old Windows 10 servers. Our infrastructure team already checked at the group policies of the servers but didn't find any issue at their end, so I am reaching out to you guys if there is something that we are missing or is there anything specific to be done for the Windows 11 servers? Looking forward to your response!

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Vatsy
Pathfinder Advocate | Tier 6
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AJ 316Cadet | Tier 2
asked in Developers Forum
Queue: Send email after process one file, if multiple files exist

If there are n no of files in the queue (Workload Management) then How to send email after processing each file in the queue.? Suppose there are 3 files, want to send email after processing each file.? I don’t want to wait to process all the files and then send email.

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Marc Mueller
Pathfinder Advocate | Tier 6
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liyananadiaCadet | Tier 2
asked in Developers Forum
Create user to click run specific task

Hi, I want to create one user (security) to only can click run for specific task as below. But, after click run bot now, the task is missing and nothing happens. Run Task Bot Run Bot Now In progress activity showed “Succesfully started”, but the progress not displayed here and it is not running. Below is role setting for this user. Please assist

121
Dineshkumar Muthu
Navigator | Tier 3
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przemirlikGround Control | Tier 1
asked in Developers Forum
Data Table Merge action not working with tables extracted from web page

Hi, I built a bot that goes to https://www.londonstockexchange.com/indices/ftse-100/constituents/table page, and downloads table from first page to one table variable and then a second table from the second page. Both tables are extracted correctly. Then the bot tries to merge both tables and assign the merged value to the first table. However, after performing the merge, the second table is not appended correctly to the first one. Instead, I got additional empty rows added. This behaviour does not appear, if I firstly save tables to csv files, read back and then try merging. Is this an expected Data Table Merge behaviour? I did not find any information about this in the documentation.

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Flight Specialist | Tier 4
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p1094Cadet | Tier 2
asked in Developers Forum
Line selection in SAP ME22N

Hello, Currently trying to automate line selection in ME22N. This doesn’t appear to be possible, outside of a VB Script running SAP. This isn’t ideal, so I wanted to see if this community had any other items?

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ARollsGround Control | Tier 1
asked in Developers Forum
Control Room OAuth Connection

Hello, I am attempting to create an OAuth Connection to Outlook in my AA Control Room. I’ve tried to follow the KB article, and believe I have all the correct information such as tenant id, client id, and client secret for Outlook, but when clicking ‘Test Connection’, I’m getting the following error saying that no reply address is registered for the application. I went into the Control Room app registration and added the callback URL as a redirect URI for the control room, but still getting this same error.

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madhu subbegowda
Most Valuable Pathfinder
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Josias 9637Cadet | Tier 2
asked in Developers Forum
An unexpected error occurred. Invalid memory access Please contact system administrator.

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Aaron.Gleason
Automation Anywhere Team
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PamodiCadet | Tier 2
asked in Developers Forum
How to get the forwarded email section from an email message

I need to create an automation anywhere bot to read bounced emails and extract the original mail subject and recipient from the email body. But the ------------ Forwarded email---------- section is not captured in the email body What can I do to sort this? The process I used is mentioned below but the forwarded message section was not displayed in the message Connect Email action - using imap Loop action - Read email - assigned to a dictionary variable Message action - display message was set to $EmailDetails{emailMessage}$

9113
madhu subbegowda
Most Valuable Pathfinder
Uzumaki
UzumakiNavigator | Tier 3
asked in Developers Forum
Question about using triggers with AA

I am experimenting with triggers, specifically the file created trigger, and I am having trouble getting the trigger to work. I am working in the development environment and have checked out the bot, but nothing happens when I create a folder in the specified location. I can only make the trigger happen when I manually go into the bot and click “Run with trigger”. I would like for this bot to be triggered without being manually told to listen. Also, I was told that I would need to sign into AA for this to work. Is there a way to have triggers fire without signing into AA first? Our bot runner devices are reset occasionally and I don’t want to have to remember to sign them back so that the triggers will fire. Thank you

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madhu subbegowda
Most Valuable Pathfinder
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lavinialabidCadet | Tier 2
asked in Developers Forum
Dictionary vs Filter (Excel Advanced)

Hi! When filtering multiple times for each keyword in a spreadsheet, is it better to use the Excel Advanced package or a dictionary? I first used the dictionary package, but it seems impractical with over 100 keywords. Any suggestions for a better approach?

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madhu subbegowda
Most Valuable Pathfinder
DeLo
DeLoNavigator | Tier 3
asked in Developers Forum
Control Room Login Direct without SSO?

We have OKTA / SSO configured. And works well. I’m trying to log in as another enabled internal Automation Anywhere service account user. Is it possible to log in without SSO? Bypass SSO and provide username and password for an internal account? Or is there a way to generate an API Key for that service account user without logging in as them? I’m trying to set up and account strictly for API access to Queues, WorkItems, etc… And don’t want it tied to a Developer or Admin account.

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VikkiS04Navigator | Tier 3
asked in Developers Forum
how to attach file in AARI form of A360

I wanted to show a excel file to user in a FORM way , and this file will be a dynamic location, does anyone know how to solve this.

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Shreya.Kumar
Pathfinder Community Team
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ardraNavigator | Tier 3
asked in Developers Forum
how to add link/attach file in AARI form of A360

Hi, is there any way to add link/file in table of AARI form. I want to add link/file for each row. Thanks, Ardra

704
Shreya.Kumar
Pathfinder Community Team
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Emartinez 3434Cadet | Tier 2
asked in Developers Forum
How do I pass list, dictionary or datetime type variables as input to the Deploy Bot API?

Hi, I'm trying to deploy bots with input parameters using Automation Anywhere API. I've successfully managed to pass string, number and boolean variables to the bot, but I can't seem to figure out what is the correct json syntax to pass dictionaries, list or datetime variables. I've looked for it in the swagger (https://dev-damantia.my.automationanywhere.digital/swagger/) but can't find information about it I'm using the Postman collection provided by @MICAH SMITH​ in this video https://youtu.be/UZJ68r64oxA Here is what I'v tried so far: -List: { "fileId": *****, //id of the bot to execute "runAsUserIds": [ *** //id(s) of the user account to run the bot - must have default device unless specified below ], "poolIds": [], "overrideDefaultDevice": false, "callbackInfo": { "url": "https://callbackserver.com/storeBotExecutionStatus", //Callback URL - not required, but can be used - can be removed if no callback needed "headers": { "X-Authorization": "{{token}}" //Callback API headers. Heade

81713
Shreya.Kumar
Pathfinder Community Team
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lakshmi.tallapragada239Ground Control | Tier 1
asked in Developers Forum
prerequisites for AA Certified Advanced RPA Professional

Any prerequisites for AA Certified Advanced RPA Professional ?

152
Shreya.Kumar
Pathfinder Community Team

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