Developers Forum

Hi, has anyone been able to upload work items from a csv file to a queue via the WLM (Workload Manager) API? If so, could you provide the request body (for when using the REST Web Services : Post Method action). I can perform this task from the Swagger UI, but not through AA actions. Thanks,Laurent

Hi Team,I am trying to perform actions using Interrupt Handler package but I am not able to use it as in the handle drop down nothing is coming or showing up in the drop down.Any support or guidance would be of appreciable help. Regards,Abhishek

Hi, anyone tried to use the WLM API to add worktimes to the queue using the fil?https://docs.automationanywhere.com/bundle/enterprise-v2019/page/wlm-api-supported.html#tag/Workitems/paths/~1queues~1%7Bid%7D~1file/postThis API needs the binary encoded format of the file to upload. Can anyone post the request body sample to be used in BOT to achieve this? 

Hi everyone,When executing SQL queries through the Database action in Automation Anywhere, I sometimes only receive a very generic error message such as "syntax error" without any detailed database exception or Oracle error code.Is there any way to view the actual DB error message or stack trace from Automation Anywhere?For example:More detailed Oracle exceptions (ORA-xxxxx) JDBC driver errors Database execution logs Bot Agent logs related to Database actionsI would like to troubleshoot SQL issues more effectively, but the current error messages are too generic to identify the real cause.Are there any recommended settings, logs, or debugging methods for this?Thanks in advance.

Using Automation 360, I am trying to click a hyperlink. I can find the hyperlink when using the recorder action and it picks up all the relevant attributes (A tag, innerHtml etc). But when the bot runs, it cannot find the link - throws exception.The hyperlink is in a table that is presented in an iframe.The ultimate aim is for the hyperlink to be clicked within a loop where the bot goes row by row clicking the hyperlink on each row and performing some actions.However, even in debugging to just get the single hyperlink, the bot fails to find the link.Any help would be appreciated..

Hi everyone,I have a bot runner hosted on AWS Workspaces. We decide to switch to RDP from Regular deployment setting because on Regular the screen resolution would be reset to an inadequate resolution.However, on random occasions this error occurs : Unable to perform rdp for the user as we have exceeded the maximum session count. This may be due to multiple reasons. To continue, please Make sure you logout from sessions that are not required at the moment. Then, try to run the bot again. If you continue to see this message, please contact your system administrator.To solve this I have tried to Log off the bots after a run (see screenshot)This error does not occur again but a new one now appears : Bot Launcher for user session **** crashed.Last recorded command ****The last recorded comman

Hi Team, Any discount code for the above-mentioned event ? Balu

En la ultima actualizacion de AA ya no se puede visualizar el numero de linea en el que estas desarrollando cuando pasas las 99 lineas. 

I am using AI to extract text from a handwritten form, I have build the workflow: AI call to extract data Generate a new pdf with the data extracted from AI Merge the original (handwritten) PDF with the newly generated pdf pass the merged document into a learning instance to allow for field / document rules to validate the AI dataMy problem is that the learning instance keeps wanting to get data from the 2nd page. Is there a way force either the learning instance or extraction task to only process the first page of a file? 

I’m using the latest Package SDK (A360-package-sdk-2.13.0.zip) in IntelliJ, Java 11, Gradle 7.6.2.I’ve created packages in the past using an older SDK, they all import just fine.I was wanting to start using the latest Package SDK. So today when I start from the latest Package SDK. It compiles perfectly. Then I get a package.invalid.signature error when importing the new package into the Control Room?Any ideas?

Hi everyone, I have managed to configure a Control Room managed Oauth connection, allowing my bots to connect to Sharepoint However after roughly 20-30 minutes it fails with the error message :{"code":"cv.validation.credential.not.found","correctiveAction":"It may have been renamed or deleted. If the problem persists, please contact your system administrator.","details":"","message":"The credential wasn't found."} I have configured in Azure that the connection should expire after 2 days, not after a few minutes. Changing the settings in Azure does not seem to have consequences in the Control Room.I then receive a message in the evening (always at 20:40, CET ) notifying me that “ A Oauth shared token for Custom EkinopsPRODnew has expired. “ Does anyone know how to change the duration of the token for Oauth in the Control Room ?  

I have using recorder to set text in textbot and value is credential type when setting to textbox the value is incorrect.Example: MyUserName value that set to text box “mYuSERnAME”  

As we all know, in agentic AI systems, feedback loops are the core mechanism that enables autonomy. They allow an AI agent to execute an action, observe the environmental state change (the feedback), and iteratively adjust its next steps to achieve a specific goal without human intervention.Without feedback loops, an LLM is just a static text generator; with them, it unlocks agentic automation and becomes a dynamic problem-solver.The Engineering Challenge with Feedback loopHowever, taking this concept from theory to a stable production environment introduces significant engineering hurdles. The transition from a single-turn prompt to a continuous, self-correcting loop means the agent must maint

Hi everyone, I am trying to check in a bot, but I get this error with a dependency : Please wait for the check in to complete.Code: repository.files.checkin.in.progress It is a shared dependency that only does logging.Does anyone have a clue on how to solve this ?

Hi everyone,I have created an aari account restricted to a specfic project : it can only run bots from a specific folder.In AARI (Co-pilot) it can launch the appropriate request, but at the validation step I face this error.  When I access this request as the aari admin account I can perfectly validate it.Does anybody know what role or permission should be given to the aari account ? Thanks in advance

Hi everyone, This is a bit a newbie question, I did not find the answer after a quick search through the doc : I have created a new account and would like this account to access an aari/copilot process.However when I try to upload a file I can’t with the message “Access is denied”In the admin view, I can’t see an upload file option (I can fill text fields correctly) Does anybody know which option I should choose ? My apologies if I missed something obvious

Hi everyone,I’m evaluating the possibility of implementing a REFramework-like structure in Automation Anywhere using the Process Composer package.The idea is to follow concepts such as:Clear separation of stages (Init, Get Data, Process, End) Exception handling (business vs. system exceptions) Transaction control and retry logic A reusable and scalable structure for multiple botsAs far as I understand, unlike UiPath, Automation Anywhere doesn’t provide a native REFramework template, so this would need to be built manually (e.g., using modular tasks, state control via variables, and Try/Catch blocks).My questions are:👉 Has anyone implemented this kind of framework using Process Composer?👉 In practice, is it viable and maintainable for larger projects?👉 Or does the complexity outweigh the benefits?I’d really appreciate any insights, experiences, or best practices you can

I am trying to automate a scenario where I need to perform a drag-and-drop action (for example, dragging an appointment to the service calendar).However, I could not find any direct drag-and-drop command in Automation Anywhere.Could anyone please guide me on:Is there any built-in command available for drag-and-drop?If not, what is the recommended approach to achieve this?Are there any best practices to make it more reliable (avoiding coordinate-based failures)?Any examples or suggestions would be really helpful.

I’m currently exploring how to build an AI-powered automation solution by combining RPA tools like Automation Anywhere with machine learning models. My goal is to automate repetitive business processes while also adding intelligence such as decision-making, prediction, and data analysis.I understand that RPA can handle rule-based tasks, but I’m interested in enhancing it with AI capabilities like natural language processing, document understanding, and predictive analytics. This would make the automation more dynamic and adaptable instead of just following predefined rules.However, I’m unsure about the best approach to start such a project. Specifically:What is the ideal architecture for integrating RPA with machine learning models? Which tools or frameworks work best for beginners? How can I handle data collection and model training effectively? What are the common challenges faced during implementation?I would appre

Hello, Using QuickBooks online, I'm going to automate it. Multifactor authentication cannot be disabled in QuickBooks, but two-factor authentication can. SMS codes are usually sent as SMS messages. Do you have any experience automating QuickBooks online and bypassing authentication? Do you have any experience with SMS OTP authentication from working with another application?

We are currently running into an issue with some unattended bots reporting that they failed to deploy.This only happens with certain bots, and only about once per month (though when it happens, causes any subsequent deploys also fail).When we log into the bot runner, the bot is stuck on the last line of the task to be executed.Seems to be an issue where the AA-DB file is locked, and therefore the bot can’t communicate back to the control room that the task is complete??The control room history indicates this error message when the deploy fails:“There is already an existing deployment in-progress for this user session - NETWORK\BOTNAME”The bot runner A360 logs indicate this error:“Caused by: org.sqlite.SQLiteException: [SQLITE_READONLY] Attempt to write a readonly database (attempt to write a readonly database)”Our current workaround is to delete the AA-DB file, and restart the bot agent

I’m getting the error “System Error: Team id: does not have a team admin” when I try to call an agent from my process. Here is my process flow, Start → with a form → collect user inputs → Taskbot to extract the user input from frm → pass the extracted inputs as text to ai agent → call AI Agent → execute the tools to achieve the goal. This flow works successfully from my private repo but when I run process from a co pilot automation UI(after pushing this to public from my private) I’m getting the error “System Error: Team id: does not have a team admin”. In Co pilot automation, I have created a team and already I’m assigned as an admin role along with few members. This failure happens when the AI Agent step in the process

Hello, I used AA A360 and i want to use a variable in an email send with HTML design.This does not work in HTML design, but only in plain text. Is there a way to still use a variable in HTML design? 

Hi ,I’m trying to connect to a SQL Server DB that only support Microsoft Entra Authentication. We already have a network account set up but not sure how to establish the connection from A360. Do i need any assistance from our network team here? Can anyone please advise the steps..  Thanks

Hi,I was just wondering if there’s a way to send logs to Jenkins (Which we use to trigger the automations). I was using a different automation tool before, kinda new to AA. I’ve explored using txt file to append the logs, but is there any way I could see those logs when the bot runs?Also, is there a place where we can see the logs in control room? For the particular bot? Not just error logs, other logs devs use to keep track of things. Thanks!