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Hi, We have scheduled a bot every 15 minutes, it works fine for couple of days and then the deployment start to fail. The frequency of failure is less at starting and then increases gradually to a point where each deployment gets failed.Can someone tell how to resolve this issue? The error msg that we see is - “Error message:Unable to perform rdp for the user as we have exceeded the maximum session count. This may be due to multiple reasons. To continue, please Make sure you logout from sessions that are not required at the moment.Then, try to run the bot again. If you continue to see this message, please contact your system administrator.”

Testing

I’m experimenting with triggering automations via MCP inbound and wanted to ask if anyone has any advice for RBAC. I created a co-pilot studio agent that can trigger my MCP enabled bots, but right now that agent has access to all MCP enabled in my control room. It would be nice to have role based access so that everyone can’t run everything.Does anyone have any advice that they can provide on delegating permission to certain tools? My initial thought was to create multiple co-pilot agents and enable/disable certain tools on each agent. That technically works but doesn’t scale well when you consider that I would need to update available tools on every agent every time that a new MCP enabled bot is created.Any feedback is appreciated thanks. Or a place where I can learn more about MCP inbound within automation anywhere (I watched the two videos in the University. Great overview)

We would like to know if Control Room provides a way to detect or receive notifications when a connected device becomes disconnected.If such functionality exists, could you please share the available methods (e.g., built-in notifications, APIs, or configuration settings)?

Dear Support Team,I am currently learning “Automating Data Extraction From Documents Using Document Automation (Automation 360)” using Community Edition.I can successfully:Create learning instances Upload invoices Run normal bots successfully from my connected deviceHowever, Document Automation extraction always fails during the extraction step with status “Extraction Failed”.I have already tested:New learning instances Simple invoice samples Minimal extraction fields Restarting Bot Agent/services Verifying package and Bot Agent versions Device connectivityNormal bots with Message Box run successfully, so the device connection is working properly.Below is the screenshot:Could you please help check whether this is related to Community Edition Document Automation service/runtime configuration or any known issue?Thank you. 

I have automated an web application using our automation anywhere tool and the bot is running fine. The only issue i am facing is that login to the web application. I can only login to the application using SSO (Single sign on). While login i need to enter the email ID and password after that an authenticator code will arrive which needs to enter in our mobile because the authenticator app is installed in our mobile phone. As of now, i am manually completing the login procedure by myself and trigger the bot after that. Like this i have i almost 5 bots which run on different schedule. Kindly guide me if there is any way to tackle this

I need to download PDFs from a website. The bot clicks on multiple links, and each click opens a separate webpage where the PDF must be downloaded.The challenge is that every link opens a different page with a unique title, which cannot be predicted in advance. However, I observed a pattern: the title of the new page is based on the link text.For example, if the link text is “Conflict to push global growth to post-pandemic low”, the opened page title becomes “MEED | Conflict to push global growth to post-pandemic low”.Is there a way to dynamically handle or parameterize this behavior?And also there is no option add variable in the window title 

IM in the 9th lesson-Extracting Named Entities with Generative AI.I have downloaded the assets and imported to control room as mentioned in the video but when I open the Extraction AI Skill, The model connection isnt there. what do I do? Is there another pathfinder training CR that we need to use or create my own model connection?

Hi everyone - I’m building an automation to read values in a column using the terminal emulator. The screen I’m reading is 131 characters across. I’ve figured out how to increase the visible width of the terminal emulator using some of the terminal emulator settings, but any attempt to use GetText with the entire screen or any character above column 80 results in an error. I’ve seen various fixed suggested elsewhere about turning on extended properties, but that results in my terminal not connecting at all. Has anyone else run into this situation? TIA

Hi everyone,I have a bot runner hosted on AWS Workspaces. We decide to switch to RDP from Regular deployment setting because on Regular the screen resolution would be reset to an inadequate resolution.However, on random occasions this error occurs : Unable to perform rdp for the user as we have exceeded the maximum session count. This may be due to multiple reasons. To continue, please Make sure you logout from sessions that are not required at the moment. Then, try to run the bot again. If you continue to see this message, please contact your system administrator.To solve this I have tried to Log off the bots after a run (see screenshot)This error does not occur again but a new one now appears : Bot Launcher for user session **** crashed.Last recorded command ****The last recorded command is generally the first command to open/manage a web browser. That means the bot starts and logs correctly that it has started in a file before crashing. Does anyone know how to permanently solve this

Introduction:Organizations use SharePoint Lists to efficiently manage structured data, but often, this data needs to be transferred to an SQL database for reporting, analytics, or further processing. Manually handling this process can be time-consuming and prone to errors. Automating it using Automation Anywhere ensures data consistency, eliminates manual effort, and improves efficiency.In this blog, I will walk you through the steps to read rows from a SharePoint List and insert them into an SQL table using Automation Anywhere.PrerequisitesBefore we begin, ensure you have the following:Access to Automation Anywhere Control Room and Bot Creator A SharePoint Online List with the required data An SQL Database with an appropriate table structure ODBC or direct database connection to insert data into SQLStep 1: Set Up API Access for SharePointTo interact with SharePoint, you need to configure API access:Set up API permissions for your SharePoint site. Obtain the OAuth2 API keys and the sub

A very Good Evening to Automation Team, I am currently pursuing the Accelerate Phase Automation Challenge: Supply Chain Management SolutionMy current challenge and issue that i am facing is in Control Room Line 9Even though looking at the tutorial and practicing it identically i am getting this ErrorIs there anything that you can help me with this ?The code seems still fine for me  

Hello everyone,I'm new to the Automation Anywhere Community and work with a nonprofit organization focused on education, health, and community development.I'm interested in learning how nonprofit organizations use Automation Anywhere and AI to improve grant management, beneficiary tracking, reporting, donor management, and administrative processes.If your organization has experience implementing automation, I would appreciate any advice, beginner resources, training recommendations, or examples of successful nonprofit use cases.Thank you, and I look forward to learning from this community.

We are using the SharePoint package in Automation Anywhere A360 to retrieve list items. While testing filtering capabilities, we observed that the Get List Item(s) action only supports limited filters such as:List Item ID Title FolderIt does not support advanced column-based filtering or CAML queries natively, which is required for our use case involving custom fields such as Status, Date, and Department. Observed IssueUnable to apply filters on custom columns directly within A360 SharePoint package No native support for CAML query executionCan you please help me to resolve this issue on this?

Do control rooms dedicated to non-prod environments (dev, sandbox, stage) require its own control rooms license? Where can I find the official product use terms?

I have 3 credentials in the same (external) locker, for some reason when I try to remove 1 credential from the locker It will not let me remove it. If I try and remove any other credential from the locker I can remove it no problem. I’m the owner of all credentials and the locker.

Hi,I am trying to get the Folder name from the List of dictionaries, when tried to pass the List into a loop of for each Item in a list, it gave me an error of type casting, has someone used this action? I tried converting the List of dictionaries to object but no luck.

An unknown error happens when I try a bot with the Open Excel command. This is the message: "An unknown error occurred when executing the 'OpenExcel' command. To continue, contact your system administrator." I have excel and path is c drive.

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Hi,We are receiving this error in one of our instances. The same bot works just fine in other VMs. This seems to be the Database Package executable. Any insight on the root cause and the fix is appreciated.

Im doing the rpa chanllenge (input forms), I tried to manipulate the DOMXPath. The bot is working and it is entering all the fields correctly but the bot is not running successfully and it is displaying an at “line 6”. HELP T_T

Getting this error while trying to complete the registration form<Error><Code>RequestHeaderSectionTooLarge</Code><Message>Your request header section exceeds the maximum allowed size.</Message><MaxSizeAllowed>8192</MaxSizeAllowed><RequestId>8V2FKP1WBXC0T2S8</RequestId><HostId>O8O9nNzQb1mZgdoztReDLfKisZ3zBxJ0RfsMcO0yhyOVQjaxQHqOCItGtfyN6kaoKrByAbCQKw4UeD/dP69HSKwwk5gcIs3Y</HostId></Error>

While running the query in Oracle sql it is successfully inserting the data into the table but running through automation anywhere it is showing syntax error... Inserting this data from excel 

I’m currently exploring how to build an AI-powered automation solution by combining RPA tools like Automation Anywhere with machine learning models. My goal is to automate repetitive business processes while also adding intelligence such as decision-making, prediction, and data analysis.I understand that RPA can handle rule-based tasks, but I’m interested in enhancing it with AI capabilities like natural language processing, document understanding, and predictive analytics. This would make the automation more dynamic and adaptable instead of just following predefined rules.However, I’m unsure about the best approach to start such a project. Specifically:What is the ideal architecture for integrating RPA with machine learning models? Which tools or frameworks work best for beginners? How can I handle data collection and model training effectively? What are the common challenges faced during implementation?I would appreciate guidance, real-world examples, or best practices from anyone wh