Question

Hi, I wish to build a bot that creates a work order in ITSM and make a REST call to grab the work order. Does someone have an idea of how to do that?

  • 26 September 2022
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Hi, I wish to build a bot that creates a work order in ITSM and make a REST call to grab the work order. Does someone have an idea of how to do that?

1 reply

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Hello @Shreya Sharma​ 

 

Thank you for posting in the Automation Anywhere user community forum!

 

Based on the description, we have attached product documentation below the REST package in A360. The actions available in the REST package can help achieve your use case.

We hope this provides more clarity and information to get you going!

 

https://docs.automationanywhere.com/bundle/enterprise-v2019/page/enterprise-cloud/topics/aae-client/bot-creator/commands/cloud-rest-web-service.html/p>

 

Still, have doubts or need further assistance? Please use the below link to create a Support Case and we will be glad to get in touch and help further!

 

How to create a support case :

https://apeople.automationanywhere.com/s/article/How-to-Open-a-Support-Case

 

If you don't have access to the link, please email the AA Support team at "apeopleopsteam@automationanywhere.com" to request access.

 

Kind Regards,

Jigar Solanki 

Automation Anywhere 

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