Why I am getting this error while I trying to run a bot? UNKNOWN: User: (username) is already running a bot on device: If the problem persists, please contact your system administrator.
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Hi Please refer and follow the steps mentioned in the below link:
Download the Post Man API and follow the steps mentioned in the below article.
After performing the steps delete the device and register the device.
If you are still facing an issue then please create a support case.
How to create a support case :
https://apeople.automationanywhere.com/s/article/How-to-create-a-support-case-in-service-cloud
if you don't have access to the above link, email the AA Support team "apeopleopsteam@automationanywhere.com" to get access.
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