Even after I added my device and tried to connect with my system. But it is not getting connected,

Question

Hi,

Even after I added my device and tried to connect with my system. But it is not getting connected, it shows as disconnected. I deleted the device and retired but it is still the same issue. Find the below screenshot for your reference and Kindly assist.

Automation Anywhere Team · Answer

Hello@Shinoj Wilson​Thank you for posting in the Automation Anywhere user community forum!Based on the description, we have attached a few knowledge articles below which can help answer your queries. We hope this provides more clarity and information to get you going!https://apeople.automationanywhere.com/s/article/An-unexpected-problem-occurred-message-is-displayed-when-registering-devicehttps://apeople.automationanywhere.com/s/article/Device-status-showing-disconnect-in-A360https://apeople.automationanywhere.com/s/article/device-connect-and-disconnect-intermittentlyhttps://apeople.automationanywhere.com/s/article/Error-Device-is-disconnected-or-need-upgradeStill, have doubts or need further clarifications? Please use the below link to create a Support Case and we will be glad to get in touch and assist further!How to create a support case :https://apeople.automationanywhere.com/s/article/How-to-Open-a-Support-CaseIf you don't have access to the link, please email the AA Support team "apeopleopsteam@automationanywhere.com" to request access.Kind Regards,Jigar SolankiAutomation Anywhere

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