Hi,
Even after I added my device and tried to connect with my system. But it is not getting connected, it shows as disconnected. I deleted the device and retired but it is still the same issue. Find the below screenshot for your reference and Kindly assist.
Hello @Shinoj Wilson
Thank you for posting in the Automation Anywhere user community forum!
Based on the description, we have attached a few knowledge articles below which can help answer your queries. We hope this provides more clarity and information to get you going!
https://apeople.automationanywhere.com/s/article/Device-status-showing-disconnect-in-A360
https://apeople.automationanywhere.com/s/article/device-connect-and-disconnect-intermittently
https://apeople.automationanywhere.com/s/article/Error-Device-is-disconnected-or-need-upgrade
Still, have doubts or need further clarifications? Please use the below link to create a Support Case and we will be glad to get in touch and assist further!
How to create a support case :
https://apeople.automationanywhere.com/s/article/How-to-Open-a-Support-Case
If you don't have access to the link, please email the AA Support team "apeopleopsteam@automationanywhere.com" to request access.
Kind Regards,
Jigar Solanki
Automation Anywhere
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