Question

Device is disconnected after bot execution fails . I cannot able to delete/reconnect to device because it is showing cannot delete device it is part of bot deployment. And also have progress execution issue in inprogress activity.

  • 24 September 2022
  • 4 replies
  • 9 views

renditionDownloadWhatsApp Image 2022-09-23 at 7.39.54 PM (1)


4 replies

Hi,

 

Got the issue resolved with support engineer.

 

Follow the link below

 

https://apeople.automationanywhere.com/s/article/BOT-struck-in-In-Progress-Stage-and-not-able-to-move-it-to-history-or-BOT-struck-in-Pending-execution-Stage-and-not-able-to-move-it-to-history-on-A2019-CLOUD-environments/

Then delete the device and re-registered the device. 

Userlevel 3
Badge +7

Hi @sandhya Tirumanadham​ ,

 

Please check out the below links,

 

Follow below steps

1) Go to devices - remove the device which is listed

2) now try to Add device (by clicking 1st icon on table - Add Local Device)

3) Restart the BOT AGENT from services

 

https://docs.automationanywhere.com/bundle/enterprise-v2019/page/enterprise-cloud/topics/control-room/devices/cloud-add-local-device.html

 

How to fix this? System allows only a single device to be

 

Automation anywhere Solve error : System Allows only single ...

 

does this work in community edition

 

Yes it does work...as i have done the same on the community edition

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