Question

About screen switch

  • 27 September 2022
  • 1 reply
  • 1 view

Hi team

my AA program always running OK on a PC screen, but the pc screen was returned.

now i am trying to run my program on note screen, it runned failed on some operation such as catch browser object...

so should i suggest my team using the same PC screen to develop and running RPA?

 

version 2019


1 reply

Userlevel 4
Badge +8

Hello @shreya.sharma@fusiongbs.com (Customer)​ 

 

Thank you for posting in the Automation Anywhere user community forum!

 

Based on the description, we understand that you are facing issues after changing the screens of your workstation. We would like to inform you that the Automation Anywhere application does not depend upon an external screen until the pre-requisites for a Bot Agent are met.

 

We have attached product documentation below that outlines the pre-requisites in terms of OS, Hardware capacity, and other factors for your consideration.

We hope this provides more clarity and information to get you going!

 

https://docs.automationanywhere.com/bundle/enterprise-v2019/page/enterprise-cloud/topics/deployment-planning/on-prem-install/cloud-bot-agent-compatibility.html/p>

 

Still, have doubts or need further assistance? Please use the below link to create a Support Case and we will be glad to get in touch and help further!

 

How to create a support case :

https://apeople.automationanywhere.com/s/article/How-to-Open-a-Support-Case

 

If you don't have access to the link, please email the AA Support team at "apeopleopsteam@automationanywhere.com" to request access.

 

Kind Regards,

Jigar Solanki 

Automation Anywhere 

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