Question

Hi, community edition keeps throwing the error message "Can't run xyz due to active bot deployment". I've tried all the solutions available on the community including task manager end task, logging out, deleting bot runner, nothing works.

  • 27 September 2022
  • 1 reply
  • 4 views


1 reply

Userlevel 4
Badge +8

Hi @Hasan Mehdi Rizvi​ ,

 

Kindly validate the steps mentioned in the below KB article:

 

https://apeople.automationanywhere.com/s/article/A360-Getting-error-Cannot-delete-device/p>

 

If you are still facing an issue then kindly create a support case.

 

How to create a support case :

https://apeople.automationanywhere.com/s/article/How-to-create-a-support-case-in-service-cloud

 

If you don't have access to the above link, email the AA Support team "apeopleopsteam@automationanywhere.com" to get the access.

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