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5018 Topics
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Akshith UMember
asked in Developers Forum
Unable to remove active bot from Activity>>In Progress

Hi iam unable to remove the active bot from inprogressTried restarting the Bot agent services but no use

572
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2 years ago
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TimV 5573Customer
asked in Developers Forum
Downgrading to v2 Chrome plugin is giving inconsistent results

We're on the cloud offering of AA360 - and with the latest update to our cloud servers (.26 which pushed the v3 chrome plugin) some of our bots that rely on screen record/capture fail.The solution presented to us was to down grade our Chrome plugin to v2 as outlined here:https://apeople.automationanywhere.com/s/article/Switch-Manifest-V3-to-Manifest-V2-extension-manually/p> The problem I am seeing is - I've done this, but when I go into Chrome developer tools - the click applications, and then service workers then see all registrations, I don't see the chrome extension ID I expect to see: 'kamm...(v2)', but instead I see 'bboc...(v3)'. So our bots that rely on communicating with chrome are failing with an HRESULT type error. But I've reinstalled the v2 chrome plugin under the account the bot runs on, and confirmed the v3 agent is disabled. There needs to be clearer explanation around what they mean by chrome profiles - and how to ensure v2 plugin is

441
T
2 years ago
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Hemantha PindraPartner
asked in Developers Forum
PDF Extract field action is working only with Digital documents but not with scanned documents. Why?

Hi, I'm trying to extract fields from PDF files which are scanned documents (having 300 DPI) using "A360 PDF action extract field" but bot not extracting the values. Only for digital documents it can able to extract. What are the pre requirements to extract fields from scanned PDF files using PDF action in A360. When went through AA docs, no where they mentioned as it will work only with digital documents.. Kindly revert if you know the solution for this..

3451
Tamil Arasu10
Most Valuable Pathfinder
2 years ago
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Tim 1914Customer
asked in Developers Forum
Getting Started bot capture function not working

I was following the steps in the Getting Started With Building Bots document and ran into an impasse. Browser: Chrome 106.0.5249.119Extension: Automation 360 3.0.4.0Bot agent version: 21.222 Description:When I use the capture tool in the recorder package, no red highlight appears around any object on the source web page. Usually there is no error message. The recorder simply does nothing. Occasionally an error message will appear:com.github.kwhat.jnativehook.NativeHookException: Failed to register low level windows hook. I’m guessing I have a file or program that needs to be updated, but I’m not sure what. Do you know the cause of the issue? Already tried:Resize window optionVerifying that Chrome is zoomed to 100% and PC is at 1920x1080Using Microsoft Active Accessibility, Microsoft UI Automation, and Microsoft UI Automation (COM)Capture AnchorVerified bot agent is running on my PC I couldn't find any google results for the "low level windows hook" error.

1102
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2 years ago
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MRengel80Customer
asked in Developers Forum
Every day I have to uninstall and reinstall the Bot Agent in order to get bots to run.

The error that I usually get first thing in the morning is attached in a screenshot. (Unexpected Error getting jar attributes) I can work around this by clearing the C:\ProgramData\AutomationAnywhere\GlobalCache folder on my machine,and then uninstalling the bot agent, reinstalling the bot agent, deleting my connection to my device in Control Room, and reconnecting to my deivice. However, this is tedious and not something I want or should be expected to do every single day I use Automation 360. Please help.

2132
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2 years ago
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Sonny.YCustomer
asked in Developers Forum
How to search name ('first name' 'surname') in an excel file with two columns A - first name, B - surname.

985
Tamil Arasu10
Most Valuable Pathfinder
2 years ago
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Abhi25Partner
asked in Developers Forum
BOT Scheduling Logic

Hi Guys, Let's say I have a bot scheduled to run 3 times in a day. On the first scheduled run, BOT was unable to find the input file required for processing, so it ended sending out a notification to the stakeholders. On the second scheduled run for the day, it found the input file, completed the processing and it deletes the input file at the end. Now, for the third schedule, the bot should not run since it has already processed the input file in second run. Can anyone please help me achieve this logic?

301
Tamil Arasu10
Most Valuable Pathfinder
2 years ago
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Sushant 4228Customer
asked in Developers Forum
I am working on website which has session timeout after 10 mins. From the website I am able to capture the time at which it logged in (Eg 06:16). This time is stored in string variable. I want to compare this time with the system time. How can I do

I am working on website which has session timeout after 10 mins. From the website I am able to capture the time at which it logged in (Eg 06:16). This time is stored in string variable. I want to compare this time with the system time. How can I do it?

451
Tamil Arasu10
Most Valuable Pathfinder
2 years ago
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hema 8297
asked in Developers Forum
Unable to create more than one group in IQBOT learning instance in A360 version, all the uploaded documents are moving to Unclassified Group but the same documents can able to classify in V11 Enterprise edition Kindly need AA Team support to resolv

Hi Team, I have created a new Learning instance in IQBOT A360 and the documents are scanned PDF's when i am adding extra documents to the Existing Learning instance it should create a new group but all files(Scanned PDF's) moving to Unclassified Group it is not creating new Group to train Note : The same PDF's are classified in V11 Enterprise editionKindly Need your help to check this issue as the earliest possible 

471
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2 years ago
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SRUTHI 9544Member
asked in Developers Forum
What is the accuracy for creating a iq bot learning instance for written document? And how we can implement it

What is the accuracy for creating a iq bot learning instance for written document? And how we can implement it

171
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2 years ago
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Sai 5196Member
asked in Developers Forum
I completed the Bot Aspirant Automation 360 course and I also received the badge as I completed the course. I wanted to share this achievement on linked in. But the badge has no evidence that the badge belongs to me. So I would like to have a certifi

I completed the Bot Aspirant Automation 360 course and I also received the badge as I completed the course. I wanted to share this achievement on linked in. But the badge has no evidence that the badge belongs to me. So I would like to have a certificate.

221
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2 years ago
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RENATOS101774Partner
asked in Developers Forum
Is there a way to rotate/manage bot agent credentials using Tycotic on A360 (on-prem)?

I would like to manage bot agent credentials through third-party Secret Server, in this case, I have to integrate Tycotic with A360, not only to act as credential vault for apps credentials, but to rotate bot agent password as well.

471
A
2 years ago
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Steve 789
asked in Developers Forum
Hello, I am trying to figure out how to deal with duplicate entries in an Excel spreadsheet using a loop action. Can anyone help me with this? I need to watch a video to help me learn this. Please help. Thank you.

Hello, I am trying to figure out how to deal with duplicate entries in an Excel spreadsheet using a loop action. Can anyone help me with this? I need to watch a video to help me learn this. Please help. Thank you.

2951
Tamil Arasu10
Most Valuable Pathfinder
2 years ago
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MaggieW103794Customer
asked in Developers Forum
Events will not reconcile

I have two workspaces that will not run anything, schedules just queue up and never kick off. I can see in the node manager logs that each machine has a similar problem - there is an event that cannot reconcile. I believe these were bots that were running, crashed for whatever reason, and then the tokens expired. Now, the events continually try to reconcile but cannot. My question is, how do I clear these events so that bots can run? This is the message I see in the Node manager where it fails to reconcile:message: "{\"code\":\"UM1111\",\"details\":\"To be safe, we logged you out. Please login again.\",\"message\":\"Your session expired\"}"

2394
M
2 years ago
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s.aliCustomer
asked in Developers Forum
Email Attachment - does not attach - A360

Hi,  I'm trying to attach CSV File to an email. At first i thought it was my variable causing an error...So I thought i would do a simple test and directly attach the file (e.g. C:\Users\User\Documents) with no variables for its location - The email sends but no attachment. Then I did another test by trying to put the location in to see if a 'File open' command works... - it works. Used the same location to attach file - file attachment still does not work but email sends?

6275
Tamil Arasu10
Most Valuable Pathfinder
2 years ago
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sim 8841Partner
asked in Developers Forum
Hello, We are repeatedly getting an error pop-up when we try to run the task on the Community edition. The error pop-up says UNKOWN: User:(user id) is already running a bot on the device: (device name). thank in advance

Hello, We are repeatedly getting an error pop-up when we try to run the task on the Community edition. The error pop-up says UNKOWN: User:(user id) is already running a bot on the device: (device name). thank in advance

2391
M
2 years ago
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gauravr13Partner
asked in Developers Forum
Insert values into SAP from excel

Hello, I have to insert a column from excel sheet (excluding header) into one of SAP table. Can someone suggest how this can be done.

3446
G
2 years ago
C
cristian.popaCustomer
asked in Developers Forum
Hello, We are actively preparing the architecture solution for our migration from v.11 to A360. We have a few questions for which we couldn't find the answers in the online documentation. Thank you for your answers.

Can the CR cluster use a network file system as a storage solution? Any reasons not to?Having a CR cluster planned, does it alter the basic requirements we have seen in the documentation and are there any specific prerequisites? (software, hardware, network) Documentation used:https://docs.automationanywhere.com/bundle/enterprise-v2019/page/enterprise-cloud/topics/deployment-planning/on-prem-install/cloud-prerequisites-control-room.html/p>https://docs.automationanywhere.com/bundle/enterprise-v2019/page/enterprise-cloud/topics/deployment-planning/on-prem-install/cloud-requirements-server-hardware.html/p>

363
A
2 years ago
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Kay 8592New Member
asked in Developers Forum
Hello dear, I already ended the Essentials training path, how can I get the final exam?

Hello dear, I already ended the Essentials training path, how can I get the final exam?

582
A
2 years ago
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Aldo LanfranconiCustomer
asked in Developers Forum
Find chracter on a string variable, and select from there

Hello, I have a String Variable that contains a route Path, for example C:\MainFolder\SubFolderExample1\FinalFolderWhat I need is to find in that variable the last "\" and from there to the end assign to other variable. For Example: Let´s say I have "V_Path" and "V_Out" where:  Thanks in advance for your help!

312
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2 years ago
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Matt 6605
asked in Developers Forum
Error Handling / Error Codes for Website Load Issues

Hello- I am building a bot that will interact with a webpage and I would like to put some error handling into the automation. Essentially I want to: 1. Try to open the webpage. If it is succesful move to next step2. Try to open the webpage if not successful try to load the webpage again 2x..... Not sure what error code would occur in this instance? Can someone provide the error code. Also, if there are any other webpage related error codes that I should take into account please give me the number so I can identify this....  So the logic would be if X Internet/Webpage Issue Error Do Y or if there are multiple Internet/Webpage Errors then if X, Y or Z Error do this....etc. I am unsure of the error codes or other ways I could Identify these type of issues. Thank you for your help in advance.

3283
M
2 years ago
K
Kamal.A
asked in Developers Forum
i have completed RPA program manager but i didnt recieve the badge.

i have completed RPA program manager but i didnt recieve the badge.

351
Tamil Arasu10
Most Valuable Pathfinder
2 years ago
F
FinDGCustomer
asked in Developers Forum
Challenges with date picker using record capture and additionally there is a drag and drop functionality - how to achieve the same using AA features?

1) Challenges with date picker using record capture , what trick you would suggest to bypass using AA feature or robust option. 2) additionally there is a drag and drop functionality - how to achieve the same using AA features? Any other robust option other than drag and drop AA feature?

1724
F
2 years ago
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msave
asked in Developers Forum
Format for PEG customer provided certificates. I'm providing openSSL cert but get an error.

While installing PEG the verification script for the certificates is giving me some errors.... Can you please help or advise me on what to do? I tried the two formats recommended (openssl or PKCS #8) Validating /peg_v/certs/analytics-cert.pem and /peg_v/keys/analytics-key.pem***ERROR! /peg_v/certs/analytics-cert.pem domain, , does not match expected domain, analytics-fiq-400901ef-8c0f-4e2d.xxxx.com!***At least one of these has incorrect values: /peg_v/certs/analytics-cert.pem, /home/peguser/.kudzu/apex_domain.txt, /home/peguser/.kudzu/appliance.txt Enter pass phrase for /peg_v/keys/analytics-key.pem:***ERROR! /peg_v/certs/analytics-cert.pem and /peg_v/keys/analytics-key.pem are not valid pairs!***/peg_v/certs/analytics-cert.pem md5 = (stdin)= a9cbb460c4996cf1af1a84e9f4d1a3b0/peg_v/keys/analytics-key.pem md5 = (stdin)= 5d27f1f96bb6f7b1c97e5c63b3b9a12e

221
M
2 years ago
P
pavan 3675Customer
asked in Developers Forum
i'm giving support to some bots, some times dom xpaths are changing in portal and bot is running fine QA but it is not running in Prod, any suggestions?

i'm giving support to some bots, some times dom xpaths are changing in portal and bot is running fine QA but it is not running in Prod, any suggestions?

572
Ashwin A.K
2 years ago
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