Hi All, I get the below problem, while I try to connect my device to control room in AA360 enterprise.:
Unable to connect to the Control Room and it may be due to not being able validate the SSL certificate presented by the server.
This may be due to multiple reasons. To continue, please
1. Make sure the Control Room SSL certificate has been added to the Java Key Store that is bundled with the bot agent
Then, try again.
If you continue to see this message, please contact your system administrator.
Code: registration.error
Adding to above information, I’m trying to connect my private device. Also I’d attempted to solve above problem with the steps described in below articles:
Add Control Room certificate to Windows certificate stores (automationanywhere.com)
and installed the certificate manually, but the error is still occur even after this. Can someone please tell me what else I should do to solve my problem?
