I am getting “credential not set error”. Please help.
Below is the screenshot attached
Userlevel 6
+15
Hi
The bot agent is installed in Windows 11 OS or Windows 10 ?
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windows 11 home single language
Userlevel 7
+13
Could you please share the Screenshot containing the Bot runner name as well?
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PFA the screenshot containing device name
Userlevel 6
+15
To show the credentials we need to add the device credentials, please follow the steps in the below KB article and add the device credentials.
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these KB articles still useless.
Userlevel 7
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PFA the screenshot containing device name
Still I can’t see the Device name in it. Please provide the entire screenshot covering the Bot Running device info as well.
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In username you can see ideapad gaming 3.
Also i think it doesn’t matter what is the name of the device.
Userlevel 7
+13
In username you can see ideapad gaming 3.
Also i think it doesn’t matter what is the name of the device.
Sorry. It does matter especially if you are trying to access the Community edition through a device on which the Bot agent was actually not installed. Just need to cross verify both the Runner device and the device name are same or not.
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I have installed the bot agent on the same device but still getting this error. I don’t know why ?
Userlevel 7
+13
I have installed the bot agent on the same device but still getting this error. I don’t know why ?
Would you mind sharing the full screenshot just for my understanding?
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PFA below the full screenshot.
Userlevel 7
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PFA below the full screenshot.
Can you try resetting the Device through API call?
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could you please guide me ?
Userlevel 7
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could you please guide me ?
Refer the below thread.
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Hey i am completely new to automation and i just installed the automation anywhere bot and getting these error i don’t know about any other software like postman and i don’t even do that.
Userlevel 7
+13
Hey i am completely new to automation and i just installed the automation anywhere bot and getting these error i don’t know about any other software like postman and i don’t even do that.
Please watch this and then follow the above given thread to reset the Device.
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do you have any other way to solve this credential nor set error ?
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To show the credentials we need to add the device credentials, please follow the steps in the below KB article and add the device credentials.
https://apeople.automationanywhere.com/s/article/A2019-How-to-register-your-device-and-update-your-credentials/p>
The link that you provided shows the error shown in below screenshot
Userlevel 6
+15
Hi
The link is accessible for registered partners only.
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ok, so there is no way to resolve this “credential not set error” ?
Userlevel 5
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my thoughts:
1.- Probably is a compatibility issue due Windows Home Edition isn’t in the list below:
2.-Re-Install BotAgent with admin privilegies (option All users) and try register it again.
HTH
Regards
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I Installed BotAgent with admin privileges (option All users) but still getting this credential error.
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what is my CR_Username in postman?
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can someone please help me i haven’t got any resolution yet.
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