Get Email error "There was an error in sending the email message. Please check your connection details provided and try again."

  • 7 June 2023
  • 1 reply

Badge +2

Hello, I am trying to add the Send Email action to my bot, but when I try to run it, I get the below error:

Also, please see my connection details below:

FYI, I have tried using the secure connection (SSL/TLS) as True and false. Any help would be greatly appreciated! 

1 reply

Userlevel 7
Badge +13

Hi @hshtx ,


What was the authentication type you choose? If it is Basic then, it won’t work as Microsoft has recently deprecated the same. You can use the 0Auth2 authentication for the same. For more details, refer here.