Skip to main content

Community Edition

Connect with your Community Edition peers - share getting started tips, problem solve, and collaborate as you build automations.

  • 861 Topics
  • 3,151 Replies
860 Topics
N
Navjot00Ground Control | Tier 1
asked in Community Edition
How to delete device in community edition.

while deleting the device i’m facing the problem below i have attached the screenshot. 

23110
T
K
kauser2137Cadet | Tier 2
asked in Community Edition
Cannot use AA community control room License not found. An automation copilot license is needed to use this application

Can not use community control room. I am getting the below message  

945
Shreya.Kumar
Pathfinder Community Team
J
JumellessCadet | Tier 2
asked in Community Edition
Unable to reach the device

I am getting an error like above, can you help?

47813
Marc Mueller
Most Valuable Pathfinder
A
Andrea.C1Cadet | Tier 2
asked in Community Edition
Issue: Bot Execution Blocked on Community Edition

I am encountering an error while trying to run a bot on Automation Anywhere. The error message displayed is:"User: [email@example.com] is already running a bot on device: [Device ID]. If the problem persists, please contact your system administrator." Details:The bot execution fails due to what seems to be an active session on the device. I do not have the necessary privileges to terminate any stuck or active sessions.Question: Could this issue be related to the session shown in the second screenshot, under the "In Progress Activity" section, which is marked as pending? How can I resolve this without admin privileges?Thks for the support  

371
Aaron.Gleason
Automation Anywhere Team
G
gunestamerCadet | Tier 2
asked in Community Edition
Unable to reach the device error on first installation

I followed the steps to connect the device in the control room. I installed the application and ran the plugin. The device did not connect and showed an error message. There were many users in the forum who encountered the same error, and I tried all the solutions. Still, it didn’t work. I tried different browsers, but it didn’t work. I changed the browser and plugin versions, but it still didn’t work. I granted all permissions and disabled all security programs, like firewalls, but it didn’t work. I attempted options like stopping and restarting the Co-Pilot application in services, but it still didn’t work. Thinking that another program might be blocking it, I formatted the computer, but it still didn’t work. I tried it on another computer, but it still didn’t work. Can you please help?  

362
G
L
liyananadiaCadet | Tier 2
asked in Community Edition
String package: How to extract only alphabet from string

Hi, help me! Can I extract only alphabet value from string and exclude those number value in string.Example string: My name is Liyana 6547I just want to display only “My name is Liyana”. The string value is random and not fix.

38512
V
T
Cadet | Tier 2
tom 7795Cadet | Tier 2
asked in Community Edition
Using Python Package with venv

With multiple servers and multiple Citizen Developers, we would like to use a venv for Python instead of having to constantly update all the servers and Developers.  Is this possible?

342
T
Cadet | Tier 2
N
nduttaGround Control | Tier 1
asked in Community Edition
Error after login to Automation Anywhere community edition

I have an existing community edition account. If I login by clicking the Automation Anywhere icon on my laptop, I received error message: “Error occurred while performing requested operation”. The dashboard is blank. There is no automation bots I have created are found. Usual side menu options are missing. Though the device status is displays as Green and Connected. Bot Agent version is 22.20. Community Edition build 21072. But when logged in through control room url  it works. So is it due to cloud platform?   

1032
Aaron.Gleason
Automation Anywhere Team
mandarB
mandarBNavigator | Tier 3
asked in Community Edition
Unable to delete device in community version

hi guys, even after using postman post request for getting api token, im getting response as 403. i have taken proper url and other parameters.url:https://community.cloud.automationanywhere.digital/v1/authenticationbody>raw{    "username":"",    "password":""}  

705
Shreya.Kumar
Pathfinder Community Team
U
upanshu.srivastavaCadet | Tier 2
asked in Community Edition
Issue login with the Control Room

The issue of logging into Control Room persists even after resetting the password from the reset link sent by "sso@automationanywhere.com.”  The same username-password works for other Automation Anywhere logins, but not this one. I re-tried "forgot password" but never received the link.Can anyone suggest how to resolve this issue?

1617
Shreya.Kumar
Pathfinder Community Team
K
KinPCadet | Tier 2
asked in Community Edition
MS Word Package - Replace Text in a table

Hi, I want to automate a word document, I tried the MS Word package but it doesn’t work to replace/insert text in a table. Is there a work around to go about this?

431
Aaron.Gleason
Automation Anywhere Team
MarkSchwanke
Navigator | Tier 3
MarkSchwankeNavigator | Tier 3
asked in Community Edition
Capture / Recapture doesn't work when using extend to another screen

I’ve noticed that when I am attempting to capture or recapture an object to perform an action that it will not highlight the right object. If I disconnect my external monitor (LG Curved 34”) from my HP laptop from my the monitor that it will resume being able to bound the right object.  This is inconvenient that this issue exists.  Has anyone else encountered this? It happens with both the Chrome and the Edge browsers on the latest version of the extensions.  I have not attempted it on any other browsers.  I am wondering if it happens because the two monitors are different resolutions. I have moved the active window to both the laptop display and the LG display to see if it makes any difference but the experience isn’t improved.  Most of the time I cannot even get it to select the right object. On occasion I can get it to select the correct object but often the cursor is very offset from the actual location of the object. Usually above and far to the right of the actual object attempti

582
MarkSchwanke
Navigator | Tier 3
S
simantmishra25Ground Control | Tier 1
asked in Community Edition
Not able to use recorder in community edition

Its saying :This may be due to multiple reasons. 1. Check that your username and domain name is correct in the provided device login credentials. 2. Login into the machine as that user before running the bot. 3. Some other user may have logged into the machine. If you continue to see this message, please contact your system administrator. But its not logged in elsewhere, I had connected the bot running device too.how should i contact the administrator? 

130
S
P
puja nayakCadet | Tier 2
asked in Community Edition
Delete active Bot deployments in community edition

I am unable to delete in progress Bots in community edition.I uploaded few invoices to process in created leaning instance but those requests did not process and are in Bot queue for processing but not getting processed.I am unable to delete device but not allowing.Also I restarted or tried to stop Bot agent and uninstalled Bot agent but did not help.Kindly help in deleting in progress requests from control room so that I can delete the device and add again. 

411
Shreya.Kumar
Pathfinder Community Team
N
nikhilthakareGround Control | Tier 1
asked in Community Edition
Excel issue

I am getting below error while tried to open excel on both basic and advance package, last week was working fine.  

643
R
A
Andrea.C1Cadet | Tier 2
asked in Community Edition
Unable to Access Control Room Community Edition - Forgot Password Not Working

Hi everyone,I haven’t accessed the Control Room for the Community Edition on the cloud in a while, and now I can’t log in. I enter my email, but I can’t remember my password. I’ve tried using the "Forgot Password" option, but I haven’t received any email to reset it. I’ve also checked my spam folder, but there’s nothing there.Has anyone experienced a similar issue? Is there any direct contact or support channel I can reach out to for assistance?Thanks in advance for your help!

512
Shreya.Kumar
Pathfinder Community Team
S
Cadet | Tier 2
seki_iCadet | Tier 2
asked in Community Edition
Automation AnyWhere360の分析機能「Bot Insight」を検証したい

Bot Insightを使用するために、ロボを作成して実行しています。やりたいこととして、ロボの名前と実行回数(成功)をBot Insightで表示させたいのですが、フィルターかけても表示されません。どうやったら表示させることができるのでしょうか？

303
Shreya.Kumar
Pathfinder Community Team
S
Siddhesh 6090Ground Control | Tier 1
asked in Community Edition
My Community Edition is not working as it is giving error as This site cant be reached. Need help ASAP. Control Room URL: https://community.cloud.automationanywhere.digital/

My Community Edition is not working as it is giving error as This site cant be reached. Need help ASAP. Control Room URL: https://community.cloud.automationanywhere.digital/

1064
MarkSchwanke
Navigator | Tier 3
J
Jose MarinNavigator | Tier 3
asked in Community Edition
C:\ProgramData\Automation Anywhee > 160GB

Good afternoon,Have receive alerts about my disk space and found that  C:\ProgramData\Automation Anywhee > 160GB  (the bigest one on the server) is normal this folder size?Server Files is 155 Gb  (public\package=153 Gb)Logs is 1.48 GbThe total space on the disk is 249 Gb, so the rests of app is just 89Gb.ThksJose Marin

698
J
Ganesh Bhat
Most Valuable Pathfinder
Ganesh BhatMost Valuable Pathfinder
posted in Community Edition
[Resolved] Cannot delete device as it is part of active bot deployment in A360

[Resolved] Cannot delete device as it is part of active bot deployment in A360 🎉 In this post, we'll address the recurring challenge of encountering the error "Cannot delete device as it is part of an active bot deployment," particularly when your BOT is persistently stuck in the In Progress Stage, hindering its transition to the history section. Additionally, this solution is applicable to scenarios where you are utilizing a Community or On-Prem Control Room and facing the following issues:BOT stuck in In Progress Stage and not able to move it to history BOT stuck in Pending execution Stage and not able to move it to history Cannot delete device as it is part of an active bot deploymentYou can follow the same steps or solution through video as well.  Error: The device cannot be deleted since it is involved in an ongoing bot deployment. When executing your bot, you may encounter a situation where the previous run becomes stuck, preventing you from initiating the bot again.  At times,

11404
Aaron.Gleason
Automation Anywhere Team
T
TKD-MCadet | Tier 2
asked in Community Edition
Priority of task stop commands in error handler (catch) and action commands in error handler (finaly)

If I put another action command(For Ex: close excel, deleat file etc...) in error handring [Finaly] and stop taskbot command in error handling[catch], Which one takes precedence?In my opinion stop task command would take precedence.

294
T
A
ahliewCadet | Tier 2
asked in Community Edition
Bot stuck in pending execition

Hi all, I am facing the issue as below but on Community Edition.https://apeople.automationanywhere.com/s/article/BOT-struck-in-In-Progress-Stage-and-not-able-to-move-it-to-history-or-BOT-struck-in-Pending-execution-Stage-and-not-able-to-move-it-to-history-on-A2019-CLOUD-environments/ Bot is stuck on Pending Execution Stage and I am unable to remove/reset devices or stop the botFollowing the steps in the KB is ok until trying to remove the device.{  "code": "json.deserialization.exception",  "details": null,  "message": "Invalid request parameters"}my Community Edition URL: https://community.cloud.automationanywhere.digital/  Could someone please assist on this issue of Bot stuck at pending Execution stage?

10058
Lu.Hunnicutt
Pathfinder Community Team
P
puja.k1_1Cadet | Tier 2
asked in Community Edition
Excel Advanced Create Workbook fails to create spreadsheet

I’m trying to create an workbook in A360, but it fails to create with the following error pop-up. I’ve pre-installed Microsoft office 2021 apps with lifetime validity.I’m using the latest version of excel advanced package (I’ve tried older versions also and getting the same problem) Has anyone experienced this issue?Also can anyone guide me, what is the root cause and if there is any solutions to this issue?

2125
Vatsy
Most Valuable Pathfinder
B
billyzendboxCadet | Tier 2
asked in Community Edition
Cannot install the bot agent in windows

The installer cannot locate the msi file in the download folder during the installation, but the file is saved and opened from that folder, very strange technical issue, hope some experts can advise a solution, thanks.

5477
G
S
SudineniCadet | Tier 2
asked in Community Edition
Email error

Till last week it is working fine but now while I’m trying to run the bot it is throwing error Error: Either an Outlook account is not setup on your system or the Outlook application can not be found

61011
L
Terms & ConditionsCookie settings