Control room login Issue

Hello All, 

I am currently using the community edition of automation anywhere control room, and i am facing a persistent log in issue. I only get 1 successful log in per password. i am then met with the following message upon the next sign in.

Either your username or your password is incorrect

This may be due to a misspelling or because your Caps Lock is on. To continue, please retype your username and password.

Code: UM1110

I know i am using the right credentials because i not only have them saved but i also have them written down. i am able to reset my password when this happens, but again it only works for a single sign on before it forces me to change it again. 

Its also worth mentioning that this issue only occurs in the control room, i am still able to sign into pathfinder and A360 university without issue. I have also attempted to uninstall and reinstall the bot agent, and i have tried signing in on multiple machines and different browsers. I’ve also tried clearing browser cache, with no success.