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Question

Issue with Bot Agent Installation in Automation Anywhere Community Edition

  • February 20, 2026
  • 6 replies
  • 67 views
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  • Faid
  • Ground Control | Tier 1

am using Automation Anywhere Community Edition, and I am unable to run my bots. When attempting to install the Bot Agent on my PC, the installation completes successfully, but the application does not proceed to the next step automatically as expected. As a result, I am unable to connect the bot agent and run automation tasks.

I have verified that the installation finishes without errors, but the workflow does not continue, preventing me from executing any bots.

 

Can anyone please give me a solution for this?

      6 replies

      Aaron.Gleason
      Automation Anywhere Team
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      • Aaron.Gleason
      • Automation Anywhere Team
      • February 20, 2026

      ​@Faid You must make the Automation 360 extension active in your browser to proceed to the next step.

      If the extension wasn’t automatically installed, a link appears during installation for you to install it.

      If you still don’t see it, you can manually install it from this link:

      https://chromewebstore.google.com/detail/automation-360/bboccnojhhoegfffpcllbeigipedjedf

        Marc Mueller
        Most Valuable Pathfinder
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        • Marc MuellerMost Valuable Pathfinder
        • Most Valuable Pathfinder
        • February 24, 2026

        Hi ​@Faid,

        You can check this video as well.

        Cheers

        Marc
         

         

        🤝Let's connect on LinkedIn: https://www.linkedin.com/in/developer-marc-mueller >>>>>>>> 📺Check out my YouTube channel - https://youtube.com/@AutomationDevelopmentEasy
          V
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          Even after trying this steps I am unable to connect the bot agent and run automation tasks.

          Aaron.Gleason
          Automation Anywhere Team
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          • Aaron.Gleason
          • Automation Anywhere Team
          • March 3, 2026

          Even after trying this steps I am unable to connect the bot agent and run automation tasks.

          Try disabling anti-virus or firewall software. You can also try another computer -- Mac or PC. 

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            • Ranjit 3478
            • Navigator | Tier 3
            • March 5, 2026

            I had the similar issue when connected to a different laptop, I solved it below following the steps below:

             

            • Re-Install the bot agent
            • Go to System » Services and Stop the AA services from the list for few seconds
            • Restart Chrome
            • Start the AA service and connect system again

            This process worked for me.

              A
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              • Aakash 13
              • Cadet | Tier 2
              • March 5, 2026

              Hi ​@Faid 

              Try 

              1.Open Chrome and type chrome://flags in the address bar.

              2.In the search box, type Local Network Access Checks.

              3.Change it from Default to Disabled, then tap Relaunch. 

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