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Connect with your Community Edition peers - share getting started tips, problem solve, and collaborate as you build automations.

818 Topics
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818 Topics

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mandarBNavigator | Tier 3

asked in Community Edition

Unable to delete device in community version

hi guys, even after using postman post request for getting api token, im getting response as 403. i have taken proper url and other parameters.url:https://community.cloud.automationanywhere.digital/v1/authenticationbody>raw{ "username":"", "password":""}

494

1 hour ago

simantmishra25Ground Control | Tier 1

asked in Community Edition

Not able to use recorder in community edition

Its saying :This may be due to multiple reasons. 1. Check that your username and domain name is correct in the provided device login credentials. 2. Login into the machine as that user before running the bot. 3. Some other user may have logged into the machine. If you continue to see this message, please contact your system administrator. But its not logged in elsewhere, I had connected the bot running device too.how should i contact the administrator?

20 hours ago

Navjot00Ground Control | Tier 1

asked in Community Edition

How to delete device in community edition.

while deleting the device i’m facing the problem below i have attached the screenshot.

1645

21 hours ago

puja nayakCadet | Tier 2

asked in Community Edition

Delete active Bot deployments in community edition

I am unable to delete in progress Bots in community edition.I uploaded few invoices to process in created leaning instance but those requests did not process and are in Bot queue for processing but not getting processed.I am unable to delete device but not allowing.Also I restarted or tried to stop Bot agent and uninstalled Bot agent but did not help.Kindly help in deleting in progress requests from control room so that I can delete the device and add again.

341

22 hours ago

nikhilthakareGround Control | Tier 1

asked in Community Edition

Excel issue

I am getting below error while tried to open excel on both basic and advance package, last week was working fine.

573

1 day ago

Andrea.C1Cadet | Tier 2

asked in Community Edition

Unable to Access Control Room Community Edition - Forgot Password Not Working

Hi everyone,I haven’t accessed the Control Room for the Community Edition on the cloud in a while, and now I can’t log in. I enter my email, but I can’t remember my password. I’ve tried using the "Forgot Password" option, but I haven’t received any email to reset it. I’ve also checked my spam folder, but there’s nothing there.Has anyone experienced a similar issue? Is there any direct contact or support channel I can reach out to for assistance?Thanks in advance for your help!

252

1 day ago

seki_iCadet | Tier 2

asked in Community Edition

Automation AnyWhere360の分析機能「Bot Insight」を検証したい

Bot Insightを使用するために、ロボを作成して実行しています。やりたいこととして、ロボの名前と実行回数(成功)をBot Insightで表示させたいのですが、フィルターかけても表示されません。どうやったら表示させることができるのでしょうか？

233

1 day ago

Siddhesh 6090Ground Control | Tier 1

asked in Community Edition

My Community Edition is not working as it is giving error as This site cant be reached. Need help ASAP. Control Room URL: https://community.cloud.automationanywhere.digital/

854

5 days ago

Jose MarinNavigator | Tier 3

asked in Community Edition

C:\ProgramData\Automation Anywhee > 160GB

Good afternoon,Have receive alerts about my disk space and found that C:\ProgramData\Automation Anywhee > 160GB (the bigest one on the server) is normal this folder size?Server Files is 155 Gb (public\package=153 Gb)Logs is 1.48 GbThe total space on the disk is 249 Gb, so the rests of app is just 89Gb.ThksJose Marin

498

7 days ago

Ganesh BhatMost Valuable Pathfinder

posted in Community Edition

[Resolved] Cannot delete device as it is part of active bot deployment in A360

[Resolved] Cannot delete device as it is part of active bot deployment in A360 🎉 In this post, we'll address the recurring challenge of encountering the error "Cannot delete device as it is part of an active bot deployment," particularly when your BOT is persistently stuck in the In Progress Stage, hindering its transition to the history section. Additionally, this solution is applicable to scenarios where you are utilizing a Community or On-Prem Control Room and facing the following issues:BOT stuck in In Progress Stage and not able to move it to history BOT stuck in Pending execution Stage and not able to move it to history Cannot delete device as it is part of an active bot deploymentYou can follow the same steps or solution through video as well. Error: The device cannot be deleted since it is involved in an ongoing bot deployment. When executing your bot, you may encounter a situation where the previous run becomes stuck, preventing you from initiating the bot again. At times,

8754

13 days ago

TKD-MCadet | Tier 2

asked in Community Edition

Priority of task stop commands in error handler (catch) and action commands in error handler (finaly)

If I put another action command(For Ex: close excel, deleat file etc...) in error handring [Finaly] and stop taskbot command in error handling[catch], Which one takes precedence?In my opinion stop task command would take precedence.

214

19 days ago

ahliewCadet | Tier 2

asked in Community Edition

Bot stuck in pending execition

Hi all, I am facing the issue as below but on Community Edition.https://apeople.automationanywhere.com/s/article/BOT-struck-in-In-Progress-Stage-and-not-able-to-move-it-to-history-or-BOT-struck-in-Pending-execution-Stage-and-not-able-to-move-it-to-history-on-A2019-CLOUD-environments/ Bot is stuck on Pending Execution Stage and I am unable to remove/reset devices or stop the botFollowing the steps in the KB is ok until trying to remove the device.{ "code": "json.deserialization.exception", "details": null, "message": "Invalid request parameters"}my Community Edition URL: https://community.cloud.automationanywhere.digital/ Could someone please assist on this issue of Bot stuck at pending Execution stage?

7798

19 days ago

puja.k1Cadet | Tier 2

asked in Community Edition

Excel Advanced Create Workbook fails to create spreadsheet

I’m trying to create an workbook in A360, but it fails to create with the following error pop-up. I’ve pre-installed Microsoft office 2021 apps with lifetime validity.I’m using the latest version of excel advanced package (I’ve tried older versions also and getting the same problem) Has anyone experienced this issue?Also can anyone guide me, what is the root cause and if there is any solutions to this issue?

1865

19 days ago

billyzendboxCadet | Tier 2

asked in Community Edition

Cannot install the bot agent in windows

The installer cannot locate the msi file in the download folder during the installation, but the file is saved and opened from that folder, very strange technical issue, hope some experts can advise a solution, thanks.

4167

20 days ago

SudineniCadet | Tier 2

asked in Community Edition

Email error

Till last week it is working fine but now while I’m trying to run the bot it is throwing error Error: Either an Outlook account is not setup on your system or the Outlook application can not be found

36211

20 days ago

Ironman 2337Cadet | Tier 2

asked in Community Edition

Unable to remove active bot from Activity>>In Progress

I have a trainee, she was not able to run bot so she deleted the A360 bot agent, however there was a activity in progress.help us remove this from in progress state as we are unable to remove device or add new again

171

20 days ago

ashubhi2003Ground Control | Tier 1

asked in Community Edition

Control Room -An Automation Co-Pilot license is needed to use this application

I have successfully used automation anywhere control room for 3-4 days . Today it is giving me issue . It will really helpful for me if you provide me solution for this issue.

6911

22 days ago

Gajenda JatavCadet | Tier 2

asked in Community Edition

I'm Not Able to find client id and client secret for authentication because i don't have privilege to new app registration in azure

I tried all way to authenticate my share point with aa360 control room through SharePoint Package. I tried get access from Microsoft azure though new app registration but there showing you don’t have privilege to do new app registration. i am not able to find client id and client secret

130

24 days ago

User1637825337356307491Ground Control | Tier 1

asked in Community Edition

plugin error while running the bot recorder and browser issue

the browser was not working to reload the data and unable to use recorder action

212

27 days ago

Gajenda JatavCadet | Tier 2

asked in Community Edition

not able to reset or delete bot agent and also unable to stop pending process

i tried all way to solve this problem but my bot agent stucked in a pending progress and i am not able to run, reset, and delete any bot agent for running task issues : below in pictures

193

27 days ago

Om KeskarCadet | Tier 2

asked in Community Edition

Cannot delete device, as it is part of an active bot deployment.

Hello everyone,I'm getting the error "Cannot delete device, as it is part of an active bot deployment" in Automation 360 Community Edition.Activity Tab > In Progress: There are 2 processes running.I’m unable to delete them. I've already done the following steps, and it doesn't allow device removal.I can’t find the Automation Service Bot Agent running in my services. Tried uninstalling and reinstalling the Bot Agent. Reinstall as Administrator Bot Agent. Restart the machine. Couldn’t find these files. C:\Windows\System32\config\systemprofile\AppData\Local\AutomationAnywhere\registration.properties C:\Windows\System32\config\systemprofile\AppData\Local\AutomationAnywhere

835

27 days ago

shivam.gawandeCadet | Tier 2

asked in Community Edition

Unable to connect to bot agent

I am unable to connect the bot agent, even after installation, no service is shown in services.Please guide. Thanks

182

29 days ago

jwlee222Ground Control | Tier 1

asked in Community Edition

System Variable Error

I'm trying to get today's date using 'System: Date', but it's getting the date from one year later. How can I solve this?

342

29 days ago

upanshu.srivastavaCadet | Tier 2

asked in Community Edition

Issue login with the Control Room

The issue of logging into Control Room persists even after resetting the password from the reset link sent by "sso@automationanywhere.com.” The same username-password works for other Automation Anywhere logins, but not this one. I re-tried "forgot password" but never received the link.Can anyone suggest how to resolve this issue?

1035

1 month ago

TEJU 8862Cadet | Tier 2

asked in Community Edition

File not found. If the problem persists, please contact your system administrator. Code: repository.exception.file.notfound

313

1 month ago

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