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Connect with your Community Edition peers - share getting started tips, problem solve, and collaborate as you build automations.

  • 815 Topics
  • 2,876 Replies
815 Topics
J
Jose MarinNavigator | Tier 3
asked in Community Edition
C:\ProgramData\Automation Anywhee > 160GB

Good afternoon,Have receive alerts about my disk space and found that  C:\ProgramData\Automation Anywhee > 160GB  (the bigest one on the server) is normal this folder size?Server Files is 155 Gb  (public\package=153 Gb)Logs is 1.48 GbThe total space on the disk is 249 Gb, so the rests of app is just 89Gb.ThksJose Marin

253
Aaron.Gleason
6 hours ago
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nikhilthakareGround Control | Tier 1
asked in Community Edition
Excel issue

I am getting below error while tried to open excel on both basic and advance package, last week was working fine.  

362
Y
7 hours ago
Ganesh Bhat
Most Valuable Pathfinder
Ganesh BhatMost Valuable Pathfinder
posted in Community Edition
[Resolved] Cannot delete device as it is part of active bot deployment in A360

[Resolved] Cannot delete device as it is part of active bot deployment in A360 🎉 In this post, we'll address the recurring challenge of encountering the error "Cannot delete device as it is part of an active bot deployment," particularly when your BOT is persistently stuck in the In Progress Stage, hindering its transition to the history section. Additionally, this solution is applicable to scenarios where you are utilizing a Community or On-Prem Control Room and facing the following issues:BOT stuck in In Progress Stage and not able to move it to history BOT stuck in Pending execution Stage and not able to move it to history Cannot delete device as it is part of an active bot deploymentYou can follow the same steps or solution through video as well.  Error: The device cannot be deleted since it is involved in an ongoing bot deployment. When executing your bot, you may encounter a situation where the previous run becomes stuck, preventing you from initiating the bot again.  At times,

8314
Aaron.Gleason
5 days ago
T
TKD-MCadet | Tier 2
asked in Community Edition
Priority of task stop commands in error handler (catch) and action commands in error handler (finaly)

If I put another action command(For Ex: close excel, deleat file etc...) in error handring [Finaly] and stop taskbot command in error handling[catch], Which one takes precedence?In my opinion stop task command would take precedence.

214
T
10 days ago
A
ahliewCadet | Tier 2
asked in Community Edition
Bot stuck in pending execition

Hi all, I am facing the issue as below but on Community Edition.https://apeople.automationanywhere.com/s/article/BOT-struck-in-In-Progress-Stage-and-not-able-to-move-it-to-history-or-BOT-struck-in-Pending-execution-Stage-and-not-able-to-move-it-to-history-on-A2019-CLOUD-environments/ Bot is stuck on Pending Execution Stage and I am unable to remove/reset devices or stop the botFollowing the steps in the KB is ok until trying to remove the device.{  "code": "json.deserialization.exception",  "details": null,  "message": "Invalid request parameters"}my Community Edition URL: https://community.cloud.automationanywhere.digital/  Could someone please assist on this issue of Bot stuck at pending Execution stage?

7338
Lu.Hunnicutt
Pathfinder Community Team
11 days ago
P
puja.k1Cadet | Tier 2
asked in Community Edition
Excel Advanced Create Workbook fails to create spreadsheet

I’m trying to create an workbook in A360, but it fails to create with the following error pop-up. I’ve pre-installed Microsoft office 2021 apps with lifetime validity.I’m using the latest version of excel advanced package (I’ve tried older versions also and getting the same problem) Has anyone experienced this issue?Also can anyone guide me, what is the root cause and if there is any solutions to this issue?

1815
Vatsy
11 days ago
B
billyzendboxCadet | Tier 2
asked in Community Edition
Cannot install the bot agent in windows

The installer cannot locate the msi file in the download folder during the installation, but the file is saved and opened from that folder, very strange technical issue, hope some experts can advise a solution, thanks.

3977
G
12 days ago
S
SudineniCadet | Tier 2
asked in Community Edition
Email error

Till last week it is working fine but now while I’m trying to run the bot it is throwing error Error: Either an Outlook account is not setup on your system or the Outlook application can not be found

34011
L
12 days ago
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Ironman 2337Cadet | Tier 2
asked in Community Edition
Unable to remove active bot from Activity>>In Progress

I have a trainee, she was not able to run bot so she deleted the A360 bot agent, however there was a activity in progress.help us remove this from in progress state as we are unable to remove device or add new again

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I
12 days ago
A
ashubhi2003Ground Control | Tier 1
asked in Community Edition
Control Room -An Automation Co-Pilot license is needed to use this application

I have successfully used automation anywhere control room for 3-4 days . Today it is giving me issue . It will really helpful for me if you provide me solution for this issue.  

5911
Aaron.Gleason
14 days ago
G
Gajenda JatavCadet | Tier 2
asked in Community Edition
I'm Not Able to find client id and client secret for authentication because i don't have privilege to new app registration in azure

I tried all way to authenticate my share point with aa360 control room through SharePoint Package. I tried get access from Microsoft azure though new app registration but there showing you don’t have privilege to do new app registration. i am not able to find client id and client secret 

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16 days ago
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User1637825337356307491Ground Control | Tier 1
asked in Community Edition
plugin error while running the bot recorder and browser issue

the browser  was not working to reload the data and unable to use recorder action 

172
O
18 days ago
G
Gajenda JatavCadet | Tier 2
asked in Community Edition
not able to reset or delete bot agent and also unable to stop pending process

i tried all way to solve this problem but my bot agent stucked in a pending progress and i am not able to run, reset, and delete any bot agent for running task issues : below in pictures 

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G
18 days ago
O
Om KeskarCadet | Tier 2
asked in Community Edition
Cannot delete device, as it is part of an active bot deployment.

Hello everyone,I'm getting the error "Cannot delete device, as it is part of an active bot deployment" in Automation 360 Community Edition.Activity Tab > In Progress: There are 2 processes running.I’m unable to delete them. I've already done the following steps, and it doesn't allow device removal.I can’t find the Automation Service Bot Agent running in my services. Tried uninstalling and reinstalling the Bot Agent. Reinstall as Administrator Bot Agent. Restart the machine. Couldn’t find these files. C:\Windows\System32\config\systemprofile\AppData\Local\AutomationAnywhere\registration.properties C:\Windows\System32\config\systemprofile\AppData\Local\AutomationAnywhere

815
W
19 days ago
S
shivam.gawandeCadet | Tier 2
asked in Community Edition
Unable to connect to bot agent

I am unable to connect the bot agent, even after installation, no service is shown in services.Please guide. Thanks 

152
S
20 days ago
J
jwlee222Ground Control | Tier 1
asked in Community Edition
System Variable Error

I'm trying to get today's date using 'System: Date', but it's getting the date from one year later. How can I solve this?

312
B
21 days ago
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upanshu.srivastavaCadet | Tier 2
asked in Community Edition
Issue login with the Control Room

The issue of logging into Control Room persists even after resetting the password from the reset link sent by "sso@automationanywhere.com.”  The same username-password works for other Automation Anywhere logins, but not this one. I re-tried "forgot password" but never received the link.Can anyone suggest how to resolve this issue?

1005
Aaron.Gleason
25 days ago
S
Siddhesh 6090Ground Control | Tier 1
asked in Community Edition
My Community Edition is not working as it is giving error as This site cant be reached. Need help ASAP. Control Room URL: https://community.cloud.automationanywhere.digital/

My Community Edition is not working as it is giving error as This site cant be reached. Need help ASAP. Control Room URL: https://community.cloud.automationanywhere.digital/

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R
25 days ago
T
TEJU 8862Cadet | Tier 2
asked in Community Edition
File not found. If the problem persists, please contact your system administrator. Code: repository.exception.file.notfound

 

253
Aaron.Gleason
29 days ago
T
thomas.gawda
asked in Community Edition
Print to PDF saving as 0KB

I have created a bot that prints an excel sheet to PDF and in doing so saves the excel as a PDF document. It is working fine and I can manipulate the excel data and loop through to save different PDF files. However, the PDF output is 0KB when run through the bot and I can’t open it. When I try to replicate the exact same keystrokes myself, the correct file size is generated and I can open it as expected.When it comes to printing, I get a window pop up saying ‘Printing Now Printing “[My excel sheet name]’ on the Microsoft Print to PDF on’ open briefly then a Microsoft dialogue box where I type my File name and hit save. In the bot, the file name is added using keystrokes.When I type the name manually, I can then see the ‘Printing’ pop up change to ‘1 of 4’ pages, ‘2 of 4 pages’, then it closes. However, when the bot runs through, types the file name and hits Enter to save, the popup disappears immediately, which suggests it’s not saving to PDF properly.Please advise?

311
Aaron.Gleason
1 month ago
M
mattsmith05Ground Control | Tier 1
asked in Community Edition
I never received an email that gave me access to control room

On the 4th video of Citizen Developer Career Quest - Start Phase, the narorrator gets an email and answers security question which i never had to do. He then gets access to a control room with an icon in the bottom left to install the bot. I cannot get to this page

161
Aaron.Gleason
1 month ago
K
kefaliCadet | Tier 2
asked in Community Edition
Upgrade Community Version to Enterprise Version

Hello~I am new here, I have recently developed a bot using Community Edition but now I want to deploy and schedule that bot. So I want to upgrade Community Edition into Enterprise Edition. There is a line saying “Upgrade to Enterprise….” on Community Edition Control Room. I have clicked and requested by mailing for a few times. But still I haven’t got any respond. How to upgrate? Is there any other steps?

665
S
1 month ago
A
abishek22225Navigator | Tier 3
posted in Community Edition
Connection Problem in google cloud(Gen AI)

When i try to connect a Task Bot to Vertex AI i got this error:This may be due to the following reason:An unexpected error occurred. com/google/api/client/json/jackson2/JacksonFactory Please contact system administrator. Generative AI: Connect (This action is where the error occurs) asks me for:User email address, Client ID, Client secret and Redirect uri, i’m pretty sure that i setup those correctly and i think my problem is probably in Google cloud config somewhere.same as i try to connect service account it shows an error

270
A
1 month ago
T
TKD-MCadet | Tier 2
asked in Community Edition
I wanna get C:drive path. How can I store it in a variable?

Hey, I want to get the C: drive path. How can I store it in a variable? For example, I’d like to use it to move,copy or create files. If I can store it, I’d love to use it to designate files. 

171
Aaron.Gleason
1 month ago
R
riichmoondGround Control | Tier 1
posted in Community Edition
Stopping a bot

 

121
Aaron.Gleason
1 month ago
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