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5517 Topics
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Mohammed AdelCadet | Tier 2
asked in Community Edition
Control Room User Type

I am on the community edition plan.I am the only user, and I think by default I should be the admin, but I am not, and I do not have the permission to change my user type

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spandana 4141Navigator | Tier 3
asked in Developers Forum
Launch EIB Issue

I want to use the “Launch EIB” action in the Workday Package of A360. The authentication step is going through fine and the 2nd step of Launch EIB is erroring with this message. The workday Session name is for sure the right name and the steps mentioned in the documentation were followed to get Integration ID.Need help fixing this error.

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kjampaniCadet | Tier 2
asked in Developers Forum
BOT running error

when I am running the BOT first time , I am getting below error Could not create a folder 'My Docs' in the file path ' C:\Automation Anywhere'. Make sure you have the required write permission to create folders there and try again.Please help me how to resolve it

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CaptainPathfinder
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EvaGNavigator | Tier 3
posted in Developers Forum
Reading newly published NEWS from 30 webpages and 20 social media

Hi guys, Can you think of any AA solution how I could read newly published news from different websites and social media?Some of the website has RSS feed some of the websites have only the option to subscribe for the email news… Thank you 

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Dipti 2765
asked in Community Edition
Unable to connect local device as bot runner

I am using community edition and not able to register bot agent with CR“System allows only a single device to be registered. If you need to replace your existing device you should delete it first.If the problem persists, please contact your system administrator.Code: devicemanagement.register.validation.single.device” Steps I tried so far:Deleted all machines reinstalled bot agent restarted bot services tried using mozilla firefoxany suggestion?

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Aaron.Gleason
Automation Anywhere Team
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JhimmiCalderonGround Control | Tier 1
posted in Automation Anywhere University
Request for User Credentials for Control Room Access

Dear, I hope this message finds you well. I am writing to inform you that I have not yet received my user credentials (username and password) for accessing the Control Room. I would greatly appreciate your assistance in resolving this matter at your earliest convenience. Thank you for your attention to this issue. Best regards

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Aaron.Gleason
Automation Anywhere Team
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jeganmuraliCadet | Tier 2
asked in Developers Forum
My bot got stuck, Status: Pending Execution

Dear AA community,While I run a task then I stopped it. Now It showing pending execution error.I try to delete my device but it showing like this. 

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G Rakesh Kumar ReddyCadet | Tier 2
asked in Community Edition
Unable to access the excel file using Automation anywhere A360

Once after failing to install the Microsoft database engine, i tried to open sample excel file but iam it is throwing an error. 

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Aaron.Gleason
Automation Anywhere Team
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sathyaranjanGround Control | Tier 1
asked in Community Edition
An unknown error occurred when executing the 'OpenExcel' command.to continue,contact your system administrator

hi i have been coming up with this error from today.everything looks good but the excel advanced commands stopped working.the command wont even allow me to open a single file from the local pathplease do give a solution to the problem

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Aaron.Gleason
Automation Anywhere Team
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ameyadeole19Cadet | Tier 2
asked in Community Edition
Not receive my credentials for logging in

I have filled all the details to download AA Community Edition but I did not receive my credentials for logging in.

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Aaron.Gleason
Automation Anywhere Team
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alageshmohanCadet | Tier 2
asked in Community Edition
AA doesnot All to delete the device

Whe i try to delete the device im gettion this error. Bit there is no Bot deployed  

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Sandeep.K10_0Ground Control | Tier 1
asked in Developers Forum
Why am I getting this error while trying to run a bot? UNKNOWN: User: (username) is already running a bot on device: If the problem persists, please contact your system administrator.

How to fix this issue?

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Aaron.Gleason
Automation Anywhere Team
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KS10Cadet | Tier 2
asked in Automation Anywhere University
Website is not loading - Sign Ups for Certification

I am trying to sign up for the Advanced Certification. The website just shows a loading circle graphic when I click on the “Certify for $5” button. It has been like this for me for over a week. I’ve tried different browsers and different computers.

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gabby.hobsonGround Control | Tier 1
asked in Community Edition
Unable to install bot agent

My device will not download the bot agent for the control room as it says it is not a microsoft-verified application, does anyone know a way around this?

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Aaron.Gleason
Automation Anywhere Team
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sang12345Cadet | Tier 2
asked in Developers Forum
IQBOT Issue- Unable to extract Total Amount

Hi, I was working for a POC with IQ BOT today (community edition) and was able to extract the data successfully when I trained it in AI Documentation BUT when I tried to call the learning instance in AA command IQ BOT Extraction360, only the Total amount was not extracted properly. The total amount on the input file was placed in table, and I suspect that is the problem because in learning instance the total amount field was placed in the form. Can you help me on this.  

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Dineshkumar Muthu
Flight Specialist | Tier 4
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giodeyGround Control | Tier 1
asked in Developers Forum
UNABLE TO ACCESS CONTROL ROOM IN MY SYSTEM

please I need assistance and clarification with my request, I am having an issue with trying to access the control room in automation anywhere, I am getting an error. kindly see below.   

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Dineshkumar Muthu
Flight Specialist | Tier 4
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Liz777Cadet | Tier 2
asked in Automation Anywhere University
Employee Data Migration Challenge

I downloaded the legacy app for the Developer Challenge: Employee Data Migration training. When I open the app the format does not allow me to see and enter the Employee number field (see first screenshot below), which is required to complete the exercise. The second screenshot is how the app shows in the training video. Can anyone help with this?Screenshot of app opened on my local machine Screenshot of app as shown in training video 

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Aaron.Gleason
Automation Anywhere Team
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jis1720Cadet | Tier 2
asked in Community Edition
Google Sheet Unable to Open Spreadsheet

I’m using the community edition and I’ve set up the authentication for google and the connect action is working, but when I try to open spreadsheet or use any other gsheets actions it throws an error. Similar to this post: Also is the oauth tab under manange only available to the enterprise edition users? 

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Aaron.Gleason
Automation Anywhere Team
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Parneet231997Cadet | Tier 2
asked in Community Edition
Not getting username and password email for Community Edition Login

I am not getting username and password for logging into Community Edition. Please do the needful. I tried registering multiple times but still not getting complete email with credentials.

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SandumiCadet | Tier 2
asked in Community Edition
Unable to select IQ BOT Learning Instance

Hi Everyone, I am using Automation Anywhere Community Edition to process Invoices. I have used IQ Bot to extract data from PDF. I was able to extract data using Learning Instance Process Document. But I want it in a Task Bot. For that I have called IQ Bot: Upload Document and there not learning instance showing to select. Actually Server Instance dropdown is disable. Then I was tried with assigning Learning Instance to Variable below Error occurred.  Error : 27 : Incorrect Learning instance name.here I my  IQ Bot: Upload Document property view  It would be really helpful if you can help me to resolve this issue.

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MK101280Cadet | Tier 2
asked in Developers Forum
JSON Deserializer to Table Error

Getting an error when trying to use the JSON deserializer to Table option. Does anyone know what this error means? Exception Occurred, refer to bot_launcher.log for details For input string: “95.0”. The JSON string is valid.

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Tamil Arasu10
Most Valuable Pathfinder
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PA_RevCycleCadet | Tier 2
asked in Developers Forum
What can be Automation Anywhere Activity similar to "Find OCR" in UiPath

Hi Team,I am working on an automation which needs to click on a “variable text” which can be anywhere in then page. I have done similar task in UiPath using “Find OCR” activity to which I pass the variable ( which stores the text to look for) and it works perfectly.Any help how to acieve same in Automation Anywhere, new here in Automation Anywhere.

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Dineshkumar Muthu
Flight Specialist | Tier 4
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Robert McDermottNavigator | Tier 3
asked in Community Edition
As of 9/30/2024 I can no longer see the windows service (and cannot stop a bot running)

Hi All,As of 9/30/2024 I can no longer see the Automation Anywhere service in my services window.  Restarting that service is how I usually stop a bot which is running.  Did the method of running the workstation service change with an update today?Thanks,Rob

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Aaron.Gleason
Automation Anywhere Team
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MichalTurekNavigator | Tier 3
asked in Developers Forum
On-Premise ControlRoom Server sudden insuficent disk space

Hallo,I have a Control Room on-premise (rev.33) installed on 500GB disk space VM and it got a sudden disk overusage and now its 0GB space of 499GB available.The curious thing that checking all the folders on a disk get me a 68GB of disk usage.I found in the Monitoring logs below inputs:“[ERROR] 2024/07/09 08:46:14.746373 Error: File IO Fail Module: FileSystemLatencyMonitoring Method: getReadFileLatency Error Message: Error occured in Read file operation Underlying Error: EOF[INFO] 2024/07/09 08:46:17.607182  ProcessMapUpdater : Execute : Updating process map[ERROR] 2024/07/09 08:46:17.607714  ConfigChangeDetector : Execute : File .\config/cluster.properties doesn't exist[ERROR] 2024/07/09 08:46:24.746745 Error: File IO Fail Module: FileSystemLatencyMonitoring Method: getWriteFileLatency Error Message: Error occured in Write file operation Underlying Error: write C:\ProgramData\AutomationAnywhere\Server Files/A360Monitoring/FileSystemLatency/muysRutT2024-07-09-08-46-24_Temp.txt: There i

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THOLLANDCadet | Tier 2
posted in Developers Forum
Cell & Value formatting with Excel Advanced

Good afternoon!Problem 1:With the Excel advanced package, there doesn’t seem to be any option to format cells without Macros.As my organization is expected to disable all macros across the business due to security policy, this is not a suitable (or sustainable) workaround.I can see that we can get cell colour… but not set cell colour (or any other formatting options) without running a macro.Although this isn’t a huge issue, it does leave me with plain header cells when dynamically creating them, it effects the aesthetic of the resulting excel workbook.Problem 2:As the Set Cell function requires a string to be entered, this causes the value entered on the spreadsheet to always be text, even if that is a number. There is no option to convert the number stored as text to number, without simulating keystrokes (double clicking in each cell).This seems very strange as a lot of the time most of the data on Excel Workbooks are number values!The issue this causes is that the end product cannot

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