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I am unable to connect my device with control room. showing following error:-Unable to connect to the Control Room.This may be due to multiple reasons. To continue, please 1. Check to see if you have network connectivity 2. Check to see if you are connected to your VPN Then, try to run the bot again.If you continue to see this message, please contact your system administrator.Code: registration.error

Hello, I’ve just installed A360 v27 (on-prem) in one of our servers and I’ve enabled (with AAE_Admin account) the notifications. However, no notification pops up when sth happens (e.g. export bot, run bot) for any user, any ideas?

Need to read barcode inside a .png file in automation anywhere using C# or Python script calling. Please let me know of any suggestions? 

Hi All,  I would like to know if there is any procedure defined to perform archiving of audit logs from Control Room. (Not to export audit logs to csv but to remove them from primary database and store them in another location for audit purposes) Are there any queries validated by product team? How many days/months/years are audit logs stored in A360? Is there any limit? Thanks for your attention

Hello team, i am unable to find the digest authentication authorization in REST Webservices package,the authorization is available i postman and when i try to implement it on automation anywhere , it is should authorization error ( check the credentials) , Could you guys help me with this on which authorization should i use ? Here i am currently using basic authentication and it is throwing this error, in postman, we gave authorization as digest auth  

How to Kill Running Process from Control Room A360 Community Version  

Hi! I want to know how can i make a bot to generate a “template bot” using API or AA control room

Hi All,  I’m attempting to start playing with automation anywhere, so I’m using the community edition.  I imported a couple of the free bots so I can run/evaluate them (shopping assistant, car search), however I’m having trouble running them.  The shopping assistant doesn’t create a log file as far as I can tell, but displays message boxes saying how each of the website (CVS, Walmart) searches encountered a problem.  The car search runs, but gives me the following in the log file :Plug-in action failed. Make sure that your browser plug-in is properly installed and enabled. For more help with this issue go to A-People, the Automation Anywhere community forum. Error code:TYPE_014I do have the plugin installed/enabled.  There is a post on this community (‘Facing TYPE_014 ERROR CODE’) that includes a link to a resolution, but I can’t access it because I’m not yet a customer :(If anyone could offer some guidance on the above I’d really appreciate it as I’m trying to demo Automation Anywhere

Hello Everyone,I’m having some issues with the Universal Recorder at the moment. On the website I want to automate cardmarket.com there is a UI that follows you as you scroll downwards that overlaps with the buttons I want to be clicked.The program will successfully find it over the UI but the click won’t work since it’s currently overlapping.The work around kind of is to use AISense instead and ensure that the page is scrolled upwards since it doesn’t move the page.Anyone have any ideas?

Hello, I am a student and I am building an RPA to connect to an ERP and export an Excel/CSV file with customers with back orders.I will then email everyone on this file, but I am stuck at this stage.My steps are: 1- open the file "Orders.csv".2- look for the character "@" save in a variable "EmailGet".3- put the "EmailGet" variable in the recipient field of the next task, "send email". What am I missing? Can you help me, please? Thank you in advance.Gilberto Parente  

Hi All,When I retrieve email message or send email via Outook, below message are prompted. And the setting in ‘Outlook-->Options-->Trust Center-->Trust Center Settings-->Programmatic Access’ is not available due to my client’s company policy.Any solution or guildline from AA on this? I’m wondering why I can’t find any search result on this topic. Thank you. 

Is it possible to pass terminal emulator session Id from child bot back to parent bot?

Hello everyone, I have recently taken the Automation 360 partner sales certification and one of the questions was really weird. It asked how to mark a file as password protected but none of the answers seemed relevant.Some of the propositions were about metabots, that only exist with v11 (I have only used and followed the A360 formation), others about a “privacy gateway protocol” (those must be fake answers, I do not find anything with that name in the documentation), or the password package (that does not exist either). None of the proposed answers was about the Credential Vault, the credential or PGP package...Has anyone already faced this kind of question ? Nobody in my company seemed to understand it. Is it possible that it is a legacy question (designed for a former v11 exam) mistakenly still present ?

Please Help meThis is a question about the action of selecting multiple rows of Excel cells in the A360 environment.For example, select the following cells.B1-D1 & B3-D3 & B5-D5In V11.3, it could be executed in one line by executing the command as follows.Excel:Go to cell "B1:D1,B3:D3,B5:D5".Session:BaseData1However, even if you specify the same way, A360 will error as followsThere was a problem at line 115 This may be due to the following reason: You entered an invalid cell address ,B1:D1,B3:D3,B5:D5. To continue, edit the bot and fix the error. Then, try again. If you continue to see this message, please contact your system administrator.Is it not possible to specify in one line with A360? 

Hi everyone, I have a bit of a problem here, whereby I’m trying to get a selected item/text using the capture action but for some reason on the dropdown the bot should select from, the bot’s able to identify single words but can’t identify words with spaces. E.g: Pepsico Sa will fail for some reason but if it’s Pepsico, the bot can identify it. Please may I get assistance on this.

I was told I need to complete this course per partner program requirements however now the course has disappeared and I can’t find it after the updates. Is that course still required to keep Partner requirements?

Hello,  I am currently looking to work with a United Health Care API. When testing with their lower environment and reviewing Automation Anywhere documentation, it appears the only way to get the body of the response is to log it to a file. Is there anyway to break it down into getting the whole body as a variable? Or can we break it down even further and get specific info from the body to a variable. We followed this documentation to log to file: https://docs.automationanywhere.com/bundle/enterprise-v2019/page/enterprise-cloud/topics/aae-client/bot-creator/using-the-workbench/cloud-using-get-action.html One of the other things we tried was to take the output variable and break everything down even smaller to make it $APIOutput{"Body.apivariable"}$ but that returned a null response. If anyone has any tips or tricks that would be greatly helpful! 

As we plan for 2023, the Community Team is eager to hear from you!Complete the poll and share your thoughts:Have you attended an event recently that stood out to you as best in class? Reply and describe what made that event special. 

As we plan for 2023, the Community Team is eager to hear from you!Complete the poll and share your thoughts:Have you attended an event recently that stood out to you as best in class? Reply and describe what made that event special. 

As we plan for 2023, the Community Team is eager to hear from you! Complete the poll and share your thoughts: Have you attended an event recently that stood out to you as best in class? Reply and describe what made that event special.

Hi everyone,I would like to extract only z-index: XXXX from this part os html code form a in company website. This is about to use ina loop to identify a “wait screen” turn on and turn off to follow the rest of process. I have identify this outerHTML that regards changes in this website about “wait screen”.<div id="csr-load" class="ui-dialog ui-widget ui-widget-content ui-corner-all ui-shadow csr-loading ui-overlay-hidden" role="dialog" aria-labelledby="csr-load_title" aria-hidden="true" aria-live="off" style="width: 580px; height: auto; left: 383.5px; top: 281.5px; visibility: hidden; z-index: 1016; display: block;"><div class="ui-dialog-content ui-widget-content" style="height: 60px;"><img id="j_idt16" src="/customer/resources/img/loading.gif" alt="">            <span id="csr-load-message" style="display: inline;">Por favor, aguarde...</span>            <span id="csr-load-messageLong" style="display: none;">Aguarde, processamento pode ser demorado

I have a user that is receiving the below error when they try to check in a bot.“Insufficient privileges.You do not have the permission "Check In".Please contact the system administrator to get the required permission.” I checked the AA docs regarding how to check in a bot. In the doc it says “Required: Check in permission at the folder level and at the corresponding parent folder level in the public workspace.”  I’ve checked the roles up and down and I can’t find any check in permission! Does anyone know where this permission lives? 

Everytime I try to run my bot or capture an object, I am getting this error. The error says that it can be due to multiple reasons but not sure what I can try to do to solve this. I tried restarting my machine.“The bot could not be executed due to an error in setting up the execution environment. This may be due to multiple reasons.”

Hi all, I have a parent bot that is calling a child bot. Name of the child bot comes from a string variable. When I run it in attended mode, it works perfectly fine. When I run it in unattended mode on another VM, I’m getting error below: “An unexpected error occurred. Unable to download child bot 'repository:///Automation%20Anywhere/Bots/xxxxxx'. Compilation error attempting to compile child bot "xxxxxx". Please contact system administrator.” Do you know how this error can be fixed?Thank you and best regards

Hi there,                I am using a laptop and then extending my display to an additional  monitor. I need to connect to VM to access control room for bot building. At the moment I don't have a runner machine. I would like to know what resolution and scaling should I set for my laptop, monitor and VM machine?Should laptop, monitor and VM  have the same resolution and scaling? I am leaning towards 1920 * 1080 and 100% scaling for the 3. As a team all other developers can also use the same resolution to avoids issues with the capture command.