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Cadet | Tier 2
April 20, 2023
Solved

Unable to Run Bots

  • April 20, 2023
  • 4 replies
  • 245 views

Hi,

Yesterday i.e. on April 19th,2023 I was running a Taskbot, but to make some changes I had to stop the Taskbot in between. Now, I am not able to run any Taskbot. I get the error (Attached in ScreenShot) when I try to run the Taskbot or delete the device. Also, I thought deleting the bot could help me in this situation, but it didn’t.

Please help me in this matter and resolve the issue.

Thanks,

Yash Singhal

 

    Best answer by ompatel

    hi yash ,

     

    i faced this same problem. this happen because our bot is initiated but didn’t stop or we can say it went in infinite loop. 

    to solve this problem disconnect the device from automation and delete that bot  and clear your computer catch and temporary files. then connect your device again. to problem has been resolved go to activity→ progress and if no activity is shown then try a simple message box bot to check its working normally

     

    4 replies

    ompatelAnswer
    Cadet | Tier 2
    April 20, 2023

    hi yash ,

     

    i faced this same problem. this happen because our bot is initiated but didn’t stop or we can say it went in infinite loop. 

    to solve this problem disconnect the device from automation and delete that bot  and clear your computer catch and temporary files. then connect your device again. to problem has been resolved go to activity→ progress and if no activity is shown then try a simple message box bot to check its working normally

     

    Tamil Arasu10
    Most Valuable Pathfinder
    Most Valuable Pathfinder
    April 20, 2023

    Hi @yash.singhal3 ,

    Please check out the below link,

    Cannot delete a device as it is a part of active bot deployment

     

    For reset the bot agent via API

     

    _Tamil_
    Cadet | Tier 2
    April 20, 2023

    Thanks @ompatel, I did the same, now it’s working fine.

    Cadet | Tier 2
    April 20, 2023

    Thanks @Tamil Arasu10