Forums

I have installed the A360 on-premises in my machine.After the installation.I tried to run a simple bot containing only message box.It throws the below error  I tried the below solutions1.re-install bot agent2.Update bots to default package3.clear global cache None of them are working for me. Please help me on this.

Hi Everyone, I am trying to download a file from a portal and send it via email. I have downloaded it but not able to send it via email as the file name is different each time . Ex - Reportview(1)Next time the report will be called Reportview(2). How to navigate ? I used the capture command but i think it won't work.

I'm trying to map the fields on the Power Apps website, but when using the normal recorder, it loses the reference when running, I tried using the AISense recorder but it's not working, does anyone know any other way to map this screen ? 

Hi all, I am receiving the below error during bot running in v11, The database query is running accurately manually but showing an error during the process, don't know about this.“ you have an error in your SQL syntax check the manual that corresponds to your MySQL server version for the right syntax to use near " "1” 

Hi Developers,How to convert any type of date format into ISO date format?  Note: Not current date, it will be any predefined dates as well . 

This is Automation 360 build 16685, I am migrating a task from A11 to A360 build 16685.I try to use recorder:capture and wait for window actions, but it doesn’t load windows, it seems always loading.says “notifying device”...Can you help?

Version - Community Edition version A2019 (Build 1598)

I am using A360 V26 and when I tried to use recorder to capture HTML element in edge IE mode, it always capture the whole screen instead of element I want, but when I switch back to original IE page, it works fine again. I know that only version after V24 will be able to use recorder in edge IE mode but I already updated my A360 to the latest version so it seems like there’s some kind of bugs that don’t allow user to record them in edge IE mode. Thanks for all of your support in advance.  

I am creating a BOT for Use Case 1: Extracting Currency Exchange Rate from a Website. https://www.x-rates.com/calculator/Issue with capturing From Currency from x-rates web site using Universal Recorder. I am following the steps given in "Automating Tasks Using Automation Anywhere Enterprise A2019 Universal Recorder: Step List " First error: Cannot find window or application titled 'Exchange Rate British Pound to US Dollar (Currency Calculator) - X-Rates - Internet Explorer' that was open during recording. Please guide me the steps. Thanks inAdvance. 

Hi Team,I need to know whether we can run any web automation bot backend in same device and continue our daily work.Or can we minimize the screen and bot will run.

If I have an excel sheet with column Employee ID, this column has got 1000s of values. I wish to display these values on AARI form so that user can select 1 of them and then on selection that value is sent downstream to the bots built(say just show message box on value selected and sent back). Key here is , how do we show those 1000s of Employee IDs from excel or say even reading from WLM queue on AARI form.

how to compare empty with a string   

We’re currently investigating a known issue some users are experiencing when creating a new CE account or reseting a password.This issue does not effect any users already registered and actively using Community Edition.We’ll update you as soon as we can, and we apologize for the inconvenience! 

I have uploaded  IQ learning instance from Dev to AT environment after migrating from 11.3 to 360. import and deployed in UAT. Now I am trying to take backup and download.Backup was successful, I am able to see the file in output folder but when i try to download i am getting  404 Error ( Error while downloading file) Request URL: https://URL/IQBot/api/backups/1bda1385-a40b-4171-82f7-b6105d3a98a8/download Request Method: GET Status Code: 404 Not Found I can see file in output folder with 1bda1385-a40b-4171-82f7-b6105d3a98a8-ATPRODMIGRATION_20230215_183015.iqba Let me know if any one having same issue with A360… 

Hi everyoneI found an error about create workbook in google sheet “An unexpected error occurred. null Please contact system administrator.”  So how can i solve this error 

Issue :: A360 - Control room is down due to DB issue Error ::connect timed out. Verify the connection properties. Make sure that an instance of SQL Server is running on the host and accepting TCP/IP connections at the port. Make sure that TCP connections to the port are not blocked by a firewall. This issue related to DB, password may change, DB serer may rebooted during maintenance window or networking issue to reach DB. Resolution:Restart A360 Services :  Restart the Control room services in the following sequence -Automation Anywhere Control Room Elastic Search service Automation Anywhere Control Room Caching Automation Anywhere Control Room Service Automation Anywhere Control Room Bot Compiler Service Automation Anywhere Control Room Storage Service Automation Anywhere Control Room IQBot Service Automation Anywhere Control Room Robotic Interface Service Automation Anywhere Control Room Discovery Bot Service Automation Anywhere Control Room Discovery Bot ML Service Automation Anywhe

Bot Insights/Analyze is failing to grab data. I have a bot that runs a bunch of smaller bots and when the smaller bots are run individually the data will populate in the dashboard. However, when run with the larger bot, the data isn’t populated and is completely lost. Is there a reason for this?I would appreciate any help that anyone can give

Hi, I’m a student who’s trying do assignment in Automation anywhere there’s some table data i have extracted from a pdf as a string variable.100 Clear front covers $0.49 $49.00 100 Black rear covers $0.99 $99.00 100 Color copies (pages 1-2) $2.99 $299.00 1000 Black and white copies $0.25 $250.00  I want to manipulate this string and get data separately I'm thinking if I can loop this string and get one by one rows to manipulate and get Like 100, Clear front covers, $0.49, $49.00. Thank you :)

Hi All, I am working on a bot that if two cell values are equal then the bot would hopefully skip a step. I’ve got the If condition entered, but I am not sure what action I could use in order for that if the current cell is equal to the previous cell, then the bot would skip one step to process the next step. Is there a skip line, or skip step action that can be put after the If step? Thank you,Robert

Hi,I want to execute an sql select query, which will return a single value and use that value for the next step in automation. Can I directly get that value after the query execution or store that value in a variable.

I recently signed up for CE and received the welcome email. I am unable to login when accessing that link. I use the “Forgot password?” link but never received a follow-up email to reset my password.I confirmed with my internal IT team that the email(s) were NOT blocked by our filters.Another user at my organization is having the same issue.The link is https://community2.cloud-2.automationanywhere.digital/

Hi I'm unable to start a bot. I get a message that there is already a bot running. I have restarted the service in task manager but it makes no difference. I have the same issue on a different account on a different machine. Others are also experiencing it since a couple of days ago. See this link: https://apeople.automationanywhere.com/s/question/0D52t00001b0rvkCAA/why-am-i-getting-this-error-while-trying-to-run-a-bot-unknown-user-username-is-already-running-a-bot-on-device-if-the-problem-persists-please-contact-your-system-administrator?language=en_US/p> 

Hello,I’m trying to do the following authenticate using the post method instructed here - Authenticate with username and password (automationanywhere.com)And while the following works:{ "username": "your-domain\\jdoe", "password": "mypassword@123" }I want to use my credential variables from my locker instead but that throws up an error:{  "username": "DOMAIN\\$TEST(Username)$",  "password": "$TEST(Password)$"} The resulting error is - {"code":"UM1110","details":"This may be due to a misspelling or because your Caps Lock is on. To continue, please retype your username and password.","message":"Either your domain or your username or your password is incorrect"}I would like to make it so that it’d be able to run no matter who is using it (so $$User$(Username)$) but at the moment I can’t even seem to get it to retrieve the Username correctly from the vault. Is there any way to assign it dynamically?

I received the mail to make the free trial but when I enter the link It does not recognize the pass. The strange thing is that this pass let me to enter the community. can you help me please. Thank you very much!