Developers Forum

I am facinf below issues in IQ BOT 1)The table's rows are skipping (it jumps to the fourth record instead of the first row) 2) Single-row data are split and updated into two rows.

botrunner does not work, how can i fix it?

SSL cerificates are changed. But now botrunner does not work. I try to follow thishttps://docs.automationanywhere.com/bundle/enterprise-v2019/page/enterprise-cloud/topics/deployment-planning/on-prem-install/cloud-config-control-room-https-import-cert.html but installation path says C:\Program Files\Automation Anywhere\Automation360.but i do not see that path, we have: C:\Program Files\Automation Anywhere\Enterprisei should navigate to this folder on command window? I wrote this:  C:\Program Files\Automation Anywhere\Enterprise>jdk11\bin\java -jar certmgr.jar -appDir "C:\Program Files\Automation Anywhere\Enterprise" -setServerCert "C:\Program Files\Automation Anywhere\Enterprise\Certificate.pfx" -privateKeyPass Wccg2477 is privateKeyPass controlroom password? it gave me the error:Error: Could not read the file as PKCS12 key storage: C:\Program Files\Automation Anywhere\Enterprise\Certificate.pfx thanks

Hola, tengo la versión V 11.3.3.4 y quisiera saber a que versión debo actualizar para superar las vulnerabilidades: "Elasticsearch Unrestricted Access Information Disclosure" y "TLS Version 1.1 Protocol Deprecated". Muchas gracias.

Why OCR technology is not working correctly, it shows an errors wich says "Exception occurred while OCR Engine initialization with message ABBYY Licensing Service is unavailable: The RPC server is unavailable". We are currently working on a POC.

Today, we have problem about trigger isn’t working after Client PC (Attended bot runner) had windows 10 patch updated. Before we found this problem, we hadn’t change anything for coding or folder path file. I’m not sure A360 RPA have any problem to relate or mismatch with some windows patch file or not ? Please suggest me about this problem.

I am trying to connect to Microsoft dynamics API from A360. Using Ouath2 in postman I am able to connect to API successfully. When I use the bearer token generated in postman (highlighted in Yellow) in AA (Refer second screenshot) I get the API response in AA as well.My question is how do I perform Oath authentication in AA to generate the token? I don't see any option for Oauth Integration.  

I am getting the error of "Cannot delete device, as it is part of an active bot deployment" I have already deleted my agent, reinstalled it, restarted the system. Nothing seems to work.

Hello, I have a requirement where I need to double click (and open) each record in a SAP table. However I am unable to capture each record (it is getting captured as a whole table). Any suggestion on achieving this?

Hi, I am using excel as database & pass date of birth (picked from excel) in an update query as below : Update [Sheet1$$] set Status ="Matched" where DOB ='11/10/2022' but I am getting a syntactical error pop up. Can anyone please help me with conversion or casting or is there anything else that I am missing

Hi, I would like to know where to find not the latest but the previous versions of Control Room Download-Files. I cannot find it here "

Unable to download LIS file from Peoplesoft using Edge browser. Kindly give solution.

What is the maximum number of queues allowed to create in Automation 360 control room

Currently we are running bots by keeping the runner devices open . We cannot log off the session after execution as Bot unable to Autologin due to "@" character issue in Device username. Please help here

Cannot delete device, as it is part of an active bot deployment If the problem persists, please contact your system administrator.

Case 01922755 @Ravi Shankar​  I am trying to automate click interactions with the ServiceNow application using the web automation package. I have watched a number of videos regarding this package and have tried the following different options with no success. Tried using the recorder (this was not using Web Automation Package but was unsuccessful as the objects did not list all of the properties and I could not get the click interactions to work)Tried using Web Automation: Click > Search By Element Xpath > ClickTried using Web Automation: Click> Search By Element ID > ClickTried using Web Automation: Click > Search By Tag Name > ClickTried using Web Automation: Click > Search (Javascript) > ClickTried using Web Automation: Execute Javascript > VariableTried using document.querySelector()Tried using document.querySelectorAll()Tried using document.getElementByIDTried using document.getElementsByName The two options below have been the most successful in tests..

Hi Everyone, I am trying to automate the Successfactors website and facing a peculiar issue. The DOMXpath keeps changing for every record and the change is not constant. I tried to use the full xpath by inspecting the element in chrome but still its not working. Can anyone please help me on this as its kind of urgent !!!

Hello, I'm using snowflake odbc driver + database package for inserting some rows to a "dummy" database. My snowflake database-schema-table is the following:  I'm trying to insert a row from A360 bot (I have installed the ODBC driver for it and the "select" query is working fine) and I always face the same issue. The query is this one: INSERT INTO INGEST_AUTOMATION.products VALUES (2,'psp',FALSE,'2010-09-09') The error is the following:'''There was a problem at line 2This may be due to the following reason: - There is a syntactical error in the SQL statement.- SQL statement got timed out.''' Screenshot of the error:Could anyone help me? Why the INSERT INTO query works perfectly from snowflake and it doesn't from AA bot? Thanks! 

Hello,I'm on the development server and I want to install these packages, but I can't install them.

Hi, Is there any way to select dates from a date picker which is in JavaScript.

I have this issue with migrated tasks, but when I copy the line with "Copy to shared clipboard" to a new task the line works well, If I copy to the first line on the migrated task to discart other kind of problems I get the same error. When I've tried to copy again from the new task to the old(migrated) the same error occurs. This issue occurs with Image recognitions, object clonings and if (With image condition). The bot packages version´s are the same. ERROR: "Unable to read the target image file. Use a different image format or a valid image file" I can't access to answer's URL of that post, but I think that is probably the same. https://apeople.automationanywhere.com/s/question/0D52t000017LWg8CAG/error-message-unable-to-read-the-target-image-file-use-a-different-image-format-or-a-valid-image-file/p>

Step 1: Created a learning instance(User trained) for Identity CardStep 2: Process documents - Here i uploaded a sizeable number of samples and tried to train the model.   yet it is not processing the document I need help/support here why it is not working.  Best RegardsPrabakar

Good morning,Is there a possibility of executing A360 on premises as a service.?The issue is that due to the new company's policy we are unable to make an autologon on a server 2019, so A360 remains "OFF" until any user/admin make a logon...As the policies can not be changed, we are cheing the possibility of running A360 like any other service.Thks.José Marín.-