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Hello everyone,Currently, we are facing with a critical issue when using Workload Management. There is 1 queue and queue’s item will be deployed to a Device pool (that includes 5 Devices). Sometimes, the work item was deployed to 1 device, but there are no automation was executed on device. You can see our queue:  The item 1174 was deploy to Device 4579, but bot did not run on Device 4579. And after 1 minutes, other item (id 1175) was deploy to Device 4579, and this time, it was successful.So could you please help me troubleshooting this issue?

I have my advance certificate is master certificate is free for partners? In past it was free for partners but now the fee seems to be USD$130.

Hi,  I am getting the below error.I checked all the lines and the session name is same in all of them. I also checked if I am using the advanced version in all steps, and that is also correct. Line 14 is the child bot where the error is coming, and there also the session name is correct as seen in the third screenshot. Can someone help? Thanks 

Hi All,All of a sudden, we started getting bad gateway error while launching the control room URL. I have tried restarting the servers and also services, but still the issue persists. Can you let me know, what else can be done.  

Hi,is there a chance to send a “BOT is actually Running” request per API ?I wanna figure out, if a BOT is running or not. Do you have any Ideas ? Thank you

Hi All, While running a simple bot with community edition, I am getting error “Problem exits. please contact administration”. Kindly help me on this. Thank you!Nihal Dwivedi

I believe many of us have embarked on the journey of exploring Prompt Engineering.Would anyone be willing to elaborate on the concepts of Zero-shot prompting and One-shot prompting, with an example?

I am reaching out to you with a technical request and would greatly appreciate your expertise and guidance on a project I'm currently working on. I very new automation anywhere 360 and just begin my learning on RPA. I am aiming to enable users to trigger\start the Automation Anywhere 360 bot by simply clicking the button on the HTML page.  So, once the button is clicked, I would like the Automation Anywhere 360 bot to begin executing its designated tasks. I genuinely appreciate any support or suggestions you can offer. Thanks

Hello,We are new to the RPA journey and want to clarify if the below items are possible in A360:Can a single user/auto-login device be set up in a device pool? How do you run an automation utilizing the the device pool without selecting a device?We are are able to add our devices to pools, but when attempting to run and/or schedule automations we are still prompted to select a user/device. Users are currently set with a default device. Trying to understand if we need to convert everything to multi-user setup. 

How to move user from Organization Unit to another Organization Unit using Active directory package, also how to find user without using the login name or username 

I am a Chinese user of Enterprise Edition and have my own AA server. Due to the withdrawal of AA from China, there is no way to use the enterprise version. I am using the community edition now, how can I import the robots I deployed on the enterprise edition to the community edition? Can you give me some advice?  thanks very  much .

Can anyone please let me know the public blogs or forums to learn the Automation Anywhere 360

I have a bot that takes an excel file and makes it an access database.  There are list of filenames of files that need to be moved.  i have a column that says file name and it will say filename, however i don’t have the full name of the file as each day there will be a date added to the file.  example it will say filename “date” or filename_”date”.   how do i get the bot so see the filename variable matches the filename in the table? 

Hey Guys,I have been trying to login into automation anywhere control room but the dropdown list is not populating for the domain. I have tried following these things https://docs.automationanywhere.com/bundle/enterprise-v11.3/page/enterprise/topics/control-room/install/domains-drop-down-list-empty.html still there is no change. Help me with this issue 

Hi! I’m having an issue on record capture, everytime I capture or recapture an object it just keeps on capturing object. Tried to wait it in a span of 30 mins but nothings changed. Same also with mouse click action can’t capture also. Hope someone can help me on this issue. Thank you in Advance! 

A360 Cloud Control Room.We have multiple bots that need to run on schedules that aren’t necessarily daily, hourly, weekly, etc.One bot is supposed to run on the 3rd business day of the month.Another is supposed to run on the 4th business day of the month.Another is to run on the first business day of the quarter.Does anyone have, or know of, a better way than creating an individual schedule for each instance? Time consuming and has showed “humans aren’t perfect” as I have missed one or two.

Hello,I hope this message finds you well. I am currently facing an issue with the robot I am developing on Automation Anywhere v11. The robot is designed to use files properties to retrieve all the necessary parameters for its tasks. However, I am encountering privilege-related problems when attempting to establish a connection to the database through the robot.The peculiar aspect is that I have manually tested the database connection using the same credentials and it succeeds without any issue. Additionally, I've tried other robots on the same VM, and they are able to connect to the database without any problem.I have thoroughly reviewed the code and confirmed that the credentials used in the robot match those used in the manual connection test. Despite that, the robot is unable to establish the database connection.does anyone have any idea how to find the source of this problem? I would be immensely grateful.Thank you very much for your co

Hi All, I am trying to explore “Set schema” functionality for Record variable [{"name":String},{"id":Number}]. Can you please help what need to be done:To create a record variable to accept above schema And assign values to the record variable Name is present in variable strName ID is present in variable intID

Hi, I’m new at this.I have noticed that return statements can appear on the message box, however:No print statements get displayed to the message box.Open Statement   Output: Could anyone tell me what’s wrong on my end? 

Anyone Tried using Email Oauth (Authentication with PKCE Flow) Package for Sending Emails via Gmail Account ? If yes , Kindly share the steps to follow.

Hi Every one, I am using Box packge which is downloaded from BOT store, but when i try to run after passing required params i.e. Client ID and client secret, am getting error as below. Kindly let me know what is the issue is about. Thanks in advance. RegardsSaikiran 

I want to create RPA in Mobile Apps, there is any way to do it?

Is there any way to request, via A360 bot, an Alteryx Flow to run and confirm when is done without use any other tool? Or any example will be appreciated. 

Hello everyone,Can my running bot get the Name that it was submitted as on the 'Run bot now > General > Name' field?I realize I can use the 'System:AATaskName' value to retrieve the name of the Bot that is running.But I am hoping to get the unique bot run name that is entered in the 'Run bot now > General > Name' field.An example would be: SearchBot.23.08.07.14.43.47.zeversenThanks for your time,Chad

Hi, Is it possible to call azure form recognizer endpoint from A360 bot? Have any of you tried it? I see a document available with few info. But, I would like to know more. Kindly suggest