Skip to main content
Answer

how to fix error code : Failed to load dlls from provided location /libs/chilkat.dll.

  • October 6, 2023
  • 3 replies
  • 373 views
A
Forum|alt.badge.img+1

I can't connect to the mail server. how to fix error code : Failed to load dlls from provided location /libs/chilkat.dll.

Best answer by ravi.pothana

Hi @anasla,

You may get this error if the Automation Anywhere folder does not have the permissions you need. Make sure you have full administrator rights to the Automation Anywhere folder (C:/Programdata/AutomationAnywhere).
 

To do this:

  1. Right-click the Automation Anywhere folder.
  2. Select Properties.
  3. Click the Security tab.
  4. Click Edit.
  5. In the Enter the object name to select field, type Administrators.
  6. Click Check Names.
  7. Click OK.
  8. In the Permissions for Administrators section, select the Full control checkbox.
  9. Click OK.
  10. Click OK again to close the Properties window.

Once you have given yourself full administrator rights to the Automation Anywhere folder, you should no longer get this error.

Note: If you are not sure how to give yourself full administrator rights to a file or folder, please contact your IT administrator for assistance.

3 replies

Ganesh Bhat
Most Valuable Pathfinder
Forum|alt.badge.img+19
  • Ganesh BhatMost Valuable Pathfinder
  • Most Valuable Pathfinder
  • October 6, 2023

Please check this topic https://docs.automationanywhere.com/bundle/enterprise-v2019/page/enterprise-cloud/topics/aae-client/bot-creator/commands/cloud-run-dll.html

You can reach me through WhatsApp : https://wa.me/message/5B3COVB4TXWHO1 LinkedIn: https://www.linkedin.com/in/ganeshdhogale/ https://www.linkedin.com/company/ai-brahmaai/ YouTube: https://www.youtube.com/@aibrahma1150
A
Forum|alt.badge.img+1
  • anasla
  • Author
  • Cadet | Tier 2
  • October 6, 2023

 

R
Automation Anywhere Team
Forum|alt.badge.img+8
  • ravi.pothana
  • Automation Anywhere Team
  • Answer
  • October 6, 2023

Hi @anasla,

You may get this error if the Automation Anywhere folder does not have the permissions you need. Make sure you have full administrator rights to the Automation Anywhere folder (C:/Programdata/AutomationAnywhere).
 

To do this:

  1. Right-click the Automation Anywhere folder.
  2. Select Properties.
  3. Click the Security tab.
  4. Click Edit.
  5. In the Enter the object name to select field, type Administrators.
  6. Click Check Names.
  7. Click OK.
  8. In the Permissions for Administrators section, select the Full control checkbox.
  9. Click OK.
  10. Click OK again to close the Properties window.

Once you have given yourself full administrator rights to the Automation Anywhere folder, you should no longer get this error.

Note: If you are not sure how to give yourself full administrator rights to a file or folder, please contact your IT administrator for assistance.

Terms & ConditionsCookie settingsAccessibility statement