Forums

Hey Everyone,Just a heads up! Salesforce will be undergoing maintenance on 5/4 from 8am to 9:30am PDT. During this time, certain services will be impacted, including your ability to login to the Pathfinder Community and Automation Anywhere University. Rima Sengupta

Hey Everyone,Just a heads up! Salesforce will be undergoing maintenance on 5/4 from 8am to 9:30am PDT. During this time, certain services will be impacted, including your ability to login to the Pathfinder Community and Automation Anywhere University. Rima Sengupta

Hello,Is there a way to automatically deselect the "hide bot run window" checkbox when starting a bot? It's very annoying when trying to troubleshoot errors from recordings or screenshots without this.As of last week, this option seems to be enabled by default.Thanks for any assistance in advance

I have a problem.  If I am logged in to my virtual machine, even if it is not on my monitor (i.e. I have it minimized)  my bots run with out problem.  If however,  I am not using RDP to connect to the VM.  My bots fail as soon as they get to their first AI Sense or standard recorder action.  Any advice would be greatly appreciated.

I want to select a session in the Excel action or database, and the page crashes, it shows me a screen that has been disconnected. When I hit refresh, I try again and the same error appears again, this incident occurred in my bot creator user approximately a week ago. 

Hello All,I am getting extra Two columns (Result and File path ) in Output csv file using IQ bot (learning instances) in Automation anywhere 360. Is it default?.Please advise! and Please see the screen shot for your reference. Thanks,

How can i write optimize the code for below use case: I have 40  different email accounts setup in outlook I have to go to each email account’s Inbox and  read the email There can be combination of 40 Inboxes and each inbox having 40 emails to read. Note i know i can drag “Email connect  “ command 40 times but that leads to increase the line of code .Is there any method which can reduce the line of code. ( like use of Global variable etc.)

I used AA community edition to automate iterate over a TABLE in desktop application and gets it data this table shown as a popup and application window is not detected so i use universal recorder to identify the screen and first iteration everything works fine but in the second iteration it shows a error message TABLE is unavailable can some one help me in this issue.  

In community edition in the form i i have to call api, in order to do that we have to call it from form action inside form rule.But form action tab is not there in community edition. 

Control Room just crashes whenever I click DropdownsI already tried clearing the Browser Cache, Reinstalled the agent and Restarted. 

I’m getting the below error after trying to process docs through the learning instance I created. Tried with multiple instances-  EXTRACT_FAILED - [Native] : 500 : INTERNAL_FAILURE : Could not initialize/de-initialize model inference session: 'ai.onnxruntime.OrtException: Error code - ORT_INVALID_PROTOBUF - message: Load model from C:\ProgramData\AutomationAnywhere\GlobalCache\embedd I tried running the extraction bot separately and it simple moves the file to the failed folder. No error messages. Could anyone help please?  I’m using the latest build 21094. Thanks for your help!

Is it possible to adjust the session timeout of the Control Room for the Community Edition?

Automation Anywhere is unable to launch the Microsoft Excel application.Actions performed:* Reinstallation of the Agent bot* Downgrade from Advanced Excel packageLog attached below Can you help me ?

Im putting correct password then also Im unable to access the control room for automation anywhere, getting attached error even though I have tried forgot password but never received any email.  

Hi im trying to automate the .net application using AA community Edition but it doesn’t detect newly opened popup window in the app can anyone know the answer. TIA 

I am having difficulty identifying the problem below. I am trying to loop to delete files in a folder using sharepoint actions, but the delete files action is returning the following error. I tried directly writing the file path in the action, I tried passing through variables and also using the path obtained by the action of getting files from sharepoint, so far without success. Has anyone ever had this problem?  This may be due to the following reason: Illegal character in path at index 137: https://namesubdominio.sharepoint.com/sites/RPA-Team/_api/web/GetFolderByServerRelativeUrl('Documentos%20Partilhados/Teste')/Files('Escalas GMUD.xlsx')Location: teste_onedrive(line 11)To continue, edit the bot and fix the error. Then, try again.

Send Email - unable to send Header and footer images and one table in an email to outside mail id's.However, it is visible in my company’s mail id. But here requirement is to send it to outside customers. First image is visible but second is not visible in outside mail id. But when I exclude the table, the second image is visible.

Hi Team, Facing issue while working on Community edition, when I am trying for practice like while using any package like loop or excel or If etc or any variable the community edition is getting disconnected again and again, so kindly help here, PFA screenshots, 

Hello. After automation anywhere bot agent version 22.40 I am facing this problem on the website. I updated, deleted, downloaded, etc. it didn't work. None of them work. Even redownloading version 21 and running it has the same problem. Thank you in advance. 

Hi,I am facing an issue like while trying to browse the url in activate window action suddenly it navigate to reload page. Also facing same issue with action like adding variables in message box from drop down list. Please find the screenshot attached..Please help me to resolve this issue.    Thanks,Ardra

Hi Team, I am able to open community edition however I am unable to capture the elements and its not working. Please find error screenshot attached for your reference.

Following the release of Google Chrome version 124.x and Microsoft Edge version 124.x, if you are experiencing the "Awww, snap" and "STATUS_STACK_OVERFLOW" error messages while working in the Control Room, please downgrade Chrome to an older version if possible, specifically version 123.x or earlier, to resolve this issue. We will provide updates in this space as they are available.  If you are a customer or partner, you can also track updates via this KB article. 

Hello. We have requested for a community license last April 23, 2024 (5PM MNL) and until now, we were not able to receive any credentials yet. How long is the usual turnaround time for this?  Thank you,

Hi All I am running into an issue when executing python on A2019 "An unexpected error occurred.No active function with id 5a670b07-6152-49e1-8698-db6a471f39ca available to be closed.Please contact system administrator." Even when i follow the steps stated here: https://docs.automationanywhere.com/bundle/enterprise-v2019/page/enterprise-cloud/topics/aae-client/bot-creator/using-the-workbench/cloud-use-python-script-to-join-a-list.html Anybody has any suggestion? Thanks Eric