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Question

Connect to AAI Enterprise Knowledge

  • October 13, 2026
  • 1 reply
  • 6 views
ahmed belal pif

I’m trying to connect the bots to AAI Enterprise Knowledge using Enterprise Knowledge package but getting the below error message

note : it is on premise and I’m sure about API Key and secret Key   

 

 

1 reply

Aaron.Gleason
Automation Anywhere Team
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  • Aaron.Gleason
  • Automation Anywhere Team
  • October 13, 2026

​@ahmed belal pif If I were a betting man, I would say you’re reading this from a UTF-8 encoded file and the hidden bytes at the beginning of the file are throwing this action off. 

Try pasting in the JSON string into the action and see if it succeeds. If it does, the hidden bytes at the beginning of the file are the issue.

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