Developers Forum

-Bot store link of the package you are using: QR Code Package - Bot Store-Input parameters provided as below-Error screenshot I am getting when executing the above

Hi All,We are facing an intermittent SAP Login issue with one of our production Bot, that performs monitoring activity on SAP BW system. The error message thrown here is "Maximum number of sessions have been reached for this connection. Please retry after sometime".  This Bot runs daily in every 30 minutes of interval starting from 00:05 to 06:05 hours. And on an average 2 to 3 runs out of 13 runs are impacted due to this error every day.We have added multiple retries to SAP login and are closing SAP sessions in each retry. In addition to that, in each retry we are generating a new SAP session name by concatenating "SAP" text with a Random Number being generated at runtime by providing a range 'Beginning of Range' as '0' & 'End of Range' as '99999999'. Also, we have all server side client scripting enabled by default in all our bot runners.  Please help in providing some insights on the issue and any suggestion to resolve the sam

Hi, we have a control room with an attended bot runner. The runner works. We can login with the user and run a bot. But we are not able to set input variables when running the bot. It just starts. Our bots normally have several input variables to control certain run conditions. Are we missing something or is this by design, that we cant give the bot input values if we run it with an attended runner? 

Hello All,I’m using excel as DB to query . I have established the connection and able to select the sheet using read activity. problem is with update as there is no unique column data to WHERE clause in updating , how to deal with this scenario in AA?

Hi Team,I’m Prakash Hinduja from Geneva, Switzerland, hope you're all doing well. I’m considering integrating APIs into our Consultant and Advisor website to enhance functionality and improve user experience. Before moving forward, I’d love to get your input and suggestions. RegardsPrakash Hinduja Geneva, Switzerland 

Hello Community,I'm looking for a way to connect to SharePoint from Automation Anywhere. The SharePoint I'm dealing with is on-premises, and I only have the user credentials (User ID, password).Can you help me with this?

Hi everyone, I’m looking for advice and experiences from anyone who has tackled this in production: 📌 Scenario:I have multiple Automation Anywhere (AA360) runners, and sometimes a bot can get stuck on a Message Box (or another interactive action) if the user does not respond, leaving the bot in Running state in Control Room indefinitely without progressing. 🔍 What I need to build:I would like to create a “Bot Watcher” running on a dedicated machine, whose sole purpose is to periodically monitor all other runners and bots to: ✅ Check if any bot on any monitored runner has been running for too long (e.g., 15–30 minutes) without progressing, indicating it may be stuck on a Message Box or similar interactive action.✅ Send automatic alerts (email) if the execution exceeds the defined threshold.✅ (Ideally) Capture which action or step the bot was on before getting stuck to improve troubleshooting and process refinement. 👀 Questions for the community:💡 I’m open to solutions using a schedu

Hi,The email server is not sending mail or showing any error while running. It keeps on running, even for over an hour. The configuration used is as follows:Email server : smtp.office365.comPort no: 587/25 (both having same situation)As per Biocon policy, the SSL/TSL must be enabled. When it is not enabled, the bot shows a Connection error message. PFA the screenshots and run log from CR. Kindly provide a solution for this.Old case: 01934975  [ ref:_00D90gDTd._5002tKfSce:ref ]Regards,Lekshmi

Hi,Trying to do POC - Agentic AI, having Enterprise Edition. Few clarifications.Model connections - No default models are getting loaded and don't have option to create new model to configure. Am I missing any roles or permissions.  From “Automation” - Trying to access the “AI Skill” getting the error message as “ Error - Access is denied” .  From the above clearly showing the logged user doesn’t have proper roles and permissions. please guide the required steps.Note:Added the user with roles: AAE_Basic, AAE_Bot Developer. Please share any links for reference and  consider this as priority. Let me know if any clarifications on the above.Thanks.

Hello,I am using action (AAI Enterprise Knowledge: Ask Question) which answer answer user query from the document. I am passing the document file name in the Document file path properties. When i run the bot i am getting the error please check the screenshot for reference. I have also tried by changing the type still facing the same issue.Error:An unexpected error occurred.JSONObject["sources"] not found.Please contact system administrator.Location: APA_DocumentAutomation (line 4)To continue, edit the bot and fix the error. Then, try again.If you continue to see this message, please contact your system administrator.Code: bot.execution.error  

Hello, Is there a way to share the XML session from the parent BOT to the Child BOT(s) as session?For instance:I have a scenario, where I have to start the session in the taskbot named “abc” & then pass the session value to the child task bot(“def”) - which is being called in abc.I tried this, but its taking as string value, instead of session. I have tried checking in the session variable in the A360, but couldn’t find any with XML.I can write the whole logic(starting session & getting values) within the same taskbot, but that will become boiler plate code as I have to get multiple values from this. Anybody has gone through similar kind of issue? Thanks in advanceSai Teja Gayalahttps://www.linkedin.com/in/sai-teja-gayala-22192114a/

 Hi Team,We were using Office 2019 in Dev/UAT environment and was able to execute a processes without any issue. However, in Staging environment, client has installed Office 365 and now when we tried to execute the same code, we are getting the below error on Excel Advance Package in Open/Create Actions.Error: Excel Advance: An unknown error occurred when executing the 'OpenExcel' commandPlease let me know what’s the RC and how we can rectify this issue. AA Build Version: 26355 OnPrem Excel Advance Packaged Default Version: 6.20.0 MS Office: Microsoft 365 Apps for Enterprise Thanks.Thamali Jayaweera.

Hi,Our organization recently upgraded the Microsoft Access Database Engine from the 2010 version to version 2016.In one of our Automation Anywhere (AA) processes, we use the Database command to connect to an Excel file and perform read/write operations by treating the Excel sheet as a database using OLEDB connection strings.Previously (Working Setup with Access DB Engine 2010):Connection String:Provider=Microsoft.ACE.OLEDB.12.0;Data Source=$sDailyReportFilePath$;Extended Properties="Excel 12.0 Xml;HDR=YES";This setup worked successfully with the Microsoft Access Database Engine 2010.After Upgrade (Access DB Engine 2016):We updated the connection string to reflect the new provider version:Provider=Microsoft.ACE.OLEDB.16.0;Data Source=$sDailyReportFilePath$;Extended Properties="Excel 12.0 Xml;HDR=YES";However, this throws the following exception when the bot executes the database command:"Could not connect to database. Provider cannot be found. It may not be properly installed." how to r

hi team, im trying to kill Excel and chrome using Open program/file action. Below i have mentioned screenshot of same  

Hi,I’m processing a bot which runs perfectly in attended mode, but it fails in unattended mode with a selector error Message: “Unable to perform 'Left click' action. Object is not found, Timeout during search element.” I have already used the capture desktop action to take a screenshot of the screen where the issue occurs, and the element appears to be visible in the screenshot, so I couldn’t identify any issue with it. 

 IT Team completed a Java upgrade (Java 8_451). However, after the upgrade, all machines are facing an issue where the bots throw the following error during execution:"Java™ Web Launcher stopped working" - Recorder:Capture ActionUpon reviewing the bot code, I noticed that the application path still points to the older Java version. the Path doesn’t exist in the device.Could you please guide us on how to update this path to reflect the newer Java version? its not editable/greyed out from my end. Action taken:Java Access Bridge is enabled

Hello Team,I need assistance with the REST API:I have a Splunk URI along with a Bearer token and Key, Value, etc.By using POST MAN am able to performing POST requests and get the response.I am unable to do POST method in AA 360, and there is no Bearer token available.Can you please help me by outlining the steps to utilize a REST web service with a Token?

Can I generate API key in Community Edition?If yes, how can I do that?I’m unable to see this option in my community Control Room.  

As it is, it is a struggle to run basic code in Browser: Run Javascript action.For example, running a built in function normally executes its intended functionality without error: document.getElementById(“id”).click() //executes a click on the page fine alert(“hello”) //signals the page to popup with “hello”However, variables and loops do not work:let x = “hi”; alert(x) for(int i = 0; i < 10; i++){}These delay as long as the Browser: Run Javascript action was given in its delay field, then error with “Could not execute chrome request within the supplied timeout”. For reference, a normal error such as getting an element that doesn’t exist and clicking on that non-existent element errors instantly with a seperate error message. Alone these constraints are a nuisance, but can be designed around with using the loop action and variables. However, when my bot was switched to a different computer, it failed to run “document.querySelector(‘[data-automationid=”uploadCommand”]’).click()) with

Hi everyone!I’m developing a process which needs to access to a website using a username, password and two factor authentication code.I’m trying to use the authenticator google extension but I have some problems to get the code.Have you ever resolved it? Thank you so much in advance,María 

I am experiencing an issue where the Automation 360 (MV3) plugin in Microsoft Edge gets disabled automatically at times.Yesterday, the plugin was enabled and working fine, but today it was disabled, which affected the scheduled run. I did not manually disable it, and I am unsure what is causing this behavior.Has anyone else encountered this issue? What could be the possible reasons behind the plugin getting disabled automatically? Are there any settings or configurations that might prevent this from happening?Thanks.

Hey, Anyone experience a MASSIVE slowness when using keystrokes package recently? I noticed our bots are taking much longer to complete and I narrowed issue down to keystrokes they are just suddenly taking very long to input information into a input fields. There was no changes made to the bots and the setting is set to default 10ms, but before the information is populated it takes good 30 - 60 seconds + Thanks for the advise.J

We’ve created a new very limited role for some of our BOT customers as a means for allowing them to see what is running as the BOT userID that runs their particular automation. Their role permissions are very limited and we’ve included a test user (person on our team that doesn’t use AA and had no access) however this user is not able to see activity that they should be able to see and we’ve confirmed this several times meaning I can see a BOT while Active in the In Progress area but this test user cannot. Hoping someone has seen this issue and found a resolution or has any ideas of what I might need to look at? Thanks! 

Hi, I’m trying to copy paste data from one excel to another excel using macro. What session name should be provided in the run macro action for the session name. I have more than 50 lakhs of data which is making normal copy paste method slow. hence doing it through macro. Its working manually when I run the macro but not working when I’m running in AA. Can someone help asap? Thanks!!

Hello Everyone,I hope this message finds you well.Our bots are currently interacting with the mainframe application using a terminal emulator. However, we've noticed that the transaction times are longer than manual intervention. We are exploring ways to reengineer these bots to improve efficiency and adhere to better standards.Any suggestions would be greatly appreciated.