Developers Forum

Resolution :  Signing out the machine using the logoff.exe

A360 SSL issue 

When will cycling happen?If Bot registration is done by different person and handed over to the intended VDI user. VDI provisioned by Platform is used by multiple users. Multi user of the VDI corrupts the registration of the Bot Agent. steps to resolve issue:Request for admin access on the VDI machine using service now Elevated desktop access. Navigate to service and stop Automation Anywhere Bot Agent service. After getting access login to the machine and remove the registration.properties and AA-DB.mv.db file from C:\Windows\System32\config\systemprofile\AppData\Local\AutomationAnywhere Remove the device from Control room → Manage → Devices if it's showing as connected. Navigate to service and start Automation Anywhere Bot Agent servic

I get a recurring error in one of my automations. It only happens once every time we run the automation, the second time that we run it, we don’t receive the error. Is there a fix for this? An unexpected error occurred.com.google.protobuf.InvalidProtocolBufferException: Invalid value: {} for expected type: STRING Please contact system administrator.

 Hi All,. I have got an error message which suggests No Value Present when bot runs a subtask within the main bot. No Value present 

We experienced some unexpected behavior once the bot is starting to work from the workload queue. But the same bot is working fine when we deployed the same bot from the control room without using the workload queue. Please note that the same scenario was tried and failed in both attended and unattended modes. 

It looks like this forum has been recently changed to the PathFinder community as I can see there is a very small icon that denotes “Pre-Launch in Progress”.  I’m sure this launch will be wonderful in the future.  However, at the current time I find it extremely frustrating that most any topic I search on the web lands me with an error page.  It looks like when implementing this new forum you broke links to a bunch of the existing forum threads.  This makes it very difficult to locate content and educate oneself regarding the way others have solved issues in the past.  Can someone please provide a resolution to these broken links.  It makes the user experience extremely poor.

HI Team, We are using Event triggers on A360 bot,BOT will be triggered by an email that the BOT receives particular email ID and subject also same. When the email subject contains same, BOT will be triggered.It is working fine in private repository, When i try to trigger bot in server with unattended botrunner license it is not happening, I created event trigger and assign role based to botrunner .And trigger not working. Could you please help me on the issue!.FYI I’m sharing the error screenshot,   ThankPartha Sagar

i want to link my old account with new account for all the progress to be reflected in new account. How is it possible?

Hey, I only have 31 variables but this says 32 of 31?  I’ve also noticed this is incorrect in other bots I’ve created?  Is this a bug?  If not what is the extra system variable that is being accounted for that is not visible?  

We are deploying a bot via API and the dev team wants to pass in a nested dictionary, a list of dictionaries, so to speak.  Is this possible?  If not, can json be passed in a string variable and then the json action package parse out what we need?

Hey- I’ve noticed that I can convert a string to a number or vice versa using syntax like this: $YourStringVariable.String:toNumber$ I find this useful because it saves the conversion step in the interface.  I was interested to know if anyone else has suggestions for more of this type of stuff where I can use shorthand or “formula-ish” language in place of the interface? For example…..stuff like this: Can I split a string and get the position of X element in one “formula”? Can I string out specific text based on start and end in one “formula”…. rather than the clunky interface? Basically common shortcuts to cut out additional steps…..

Microsoft has a program (User Voice) where you can make software feature suggestions and these suggestions are subsequently upvoted or downvoted based on community input.  If the suggestion gets enough traction it is put on the product roadmap for development.  Is there something similar for Automation Anywhere?  There seems to be a lot of room for improvement in a number of different packages.  I have an extensive background in Excel and the way this is laid out seems to be very antiquated.  I would like to make some suggestions….

Question I have a Non Persistent VDI which when triggered automatically connects to  a Pool say ABC  Now when I trigger the bot - it is not picking up one of the device pool machines - how to make this happen Error I get is  Waiting for user: botrunner and/or device from pool(s):  Waiting for Device etc… 

Hi Masterminds, I would appreciate if someone can help me with a most effective/simple way to convert an XLS file to XLSX. I am currently working on a project where I need to download a lot of XLS files from Oracle and later, have to work on it. The problem I am facing is, as soon as this downloaded file opens, I am getting the below warning on Excel and I am able to work if I press YES. But, I can’t do this every time neither via BOT as I am thinking it would be best to convert this file to XLSX right away after downloading it. By doing this, I can avoid this warning message as well.  I know there is a File conversion package available on Bot store but there is no option on it for this requirement. Thanks in advance. 😀

Scenario:Open URL - https://www.nseindia.com/market-data/live-equity-market?Extract the whole table data into Excel (xslx)Method 1: Under Data table package, I have used Write to file “Throws an exception”Error:Note:The Extracted Table header value contains two rows of values. how to change the Data table column header value.

When i try to trigger bot in server with unattended botrunner license it is not happening, I created event trigger and assign role based to botrunner .And trigger not working.

Hi Required some help on extraction of data from different invoices, and need little assistance on extraction of data from IQ Bot with table data RegardsRaghavendra K 

I developed one bot which would use recorder function to capture one field in a website.The bot has been running smoothly for months whereas beginning last month it could not perform the recorder action. Generally I could see the “red line” when performing recorder action.And same result with another browser or another website. AA 360 reminded me that I have not installed or activated the extensions but obviously I have. Also I have tried following methods but no solution:Remove the plug-in and add again; Change the version of Recorder package; Open another website and tried recorder function on another site; Transfer to Chrome but similar window jumped out.Could you please advise how to solve this?

How to extract table from multiple PDFs and the PDFs are  unstructured

We just realized that the image recognition in the IF Image Exists command is creating bmp files in the botrunner’s C:\ProgramData\AutomationAnywhere\BotRunner\Logs\IR folder. The command is creating a source bmp file for what is currently on screen and also a copy of the image it’s searching for.  As you can imagine, the folders noted above have ballooned in size.   Does anyone know why this is happening and how to prevent these files from being created?  We can create a task to clear out these folders, but that’s not really the most efficient solution…  We are using Automation 360 control room build 11499. The clients are using Bot agent version21.120.  Thanks

Hello everyone,I have about got my first bot completed! I am struggling with one last piece of functionality to get it to work.I need to have the bot select a value from a drop down menu. The value itself is not present when the bot opens the web page however.  The default value in the web field is “*ALL”, as shown below:I need the bot to select the dropdown, and the select the “Advanced Receive” value from the dropdown. So that the bot basically does this: I know I need to use the capture action, but m

Hi,We want to upgrade our CR version to v25 since the problem of microsoft basic e-mail authentication in Exchange Online. Our current CR version is V21, on-prem.  In the https://docs.automationanywhere.com/bundle/enterprise-v2019/page/enterprise-cloud/topics/deployment-planning/on-prem-install/update-enterprise-a2019.html page, it is recommended that our version is one of the n-3 versions before upgrading to v25 (n) version. Thus, where can we find the previous v24 and v25 packages to download?In addition to this, we would like to ask to make sure that if we can solve the problem of microsoft basic e-mail authentication in Exchange Online just by upgrading the email package to 3.14.3-20220923-220748 without upgrading the CR to v25 version. If it is

Good Afternoon. im developing a AA360 Bot that use a mouse move, and im having problems whith a error code. Could you help me?Erro.: Plug-in action failed. Make sure that your browser plug-in is properly installed and enabled. For help with this error, go to the Automation Anywhere community forum,  A People. Error code:TYPE_015  - Linha: 32   Pedro ViniciusSão Paulo - BR 

Hello,I have developed a browser based bot in which one of the action is to click a drop down field. Bot worked fine in dev env, then bot was moved to prod env. A strange issue is happening now, when this bot is scheduled in prod then it is unable to click on this drop down. However bot works absolutely fine when triggered using ‘Run Bot Now’ option in prod env. Any suggestion on this possible behaviour??Thanks in anticipation!