Can anyone help me to resolve this issue while running the bot I’m getting this error and I using On-premises A360
Hi
The command packages and bot files are downloaded to the following location for execution and those need to be accessible. But some of the files are blocked by antivirus software from execution.
C:\ProgramData\AutomationAnywhere\GlobalCache
Ensure to exclude the following Automation Anywhere folders from antivirus exclusion.
1. C:\Program Files\Automation Anywhere\
3. C:\ProgramData\AutomationAnywhere\
5. C:\Windows\System32\config\systemprofile\AppData\Local\AutomationAnywhere
6. C:\Users\username\AppData\Local\AutomationAnywhere
+2
But 6. C:\Users\username\AppData\Local\AutomationAnywhere , this is missing
Can you exclude 1,3 & 5 and give a try
+2
No, Facing same issue again
I’d recommend placing a support case with AA
Userlevel 5
+14
C:\Windows\System32\config\systemprofile\AppData\Local\AutomationAnywhere
instead of
C:\Users\username\AppData\Local\AutomationAnywhere
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