Can anyone help me to resolve this issue while running the bot I’m getting this error and I using On-premises A360
Can anyone help me to resolve this issue while running the bot I’m getting this error and I using On-premises A360
Hi
The command packages and bot files are downloaded to the following location for execution and those need to be accessible. But some of the files are blocked by antivirus software from execution.
C:\ProgramData\AutomationAnywhere\GlobalCache
Ensure to exclude the following Automation Anywhere folders from antivirus exclusion.
1. C:\Program Files\Automation Anywhere\
3. C:\ProgramData\AutomationAnywhere\
5. C:\Windows\System32\config\systemprofile\AppData\Local\AutomationAnywhere
6. C:\Users\username\AppData\Local\AutomationAnywhere
But 6. C:\Users\username\AppData\Local\AutomationAnywhere , this is missing
Can you exclude 1,3 & 5 and give a try
No, Facing same issue again
I’d recommend placing a support case with AA
C:\Windows\System32\config\systemprofile\AppData\Local\AutomationAnywhere
instead of
C:\Users\username\AppData\Local\AutomationAnywhere
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