A360 - Unexpected error getting jar attributes

  • 21 February 2023
  • 6 replies

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Can anyone help me to resolve this issue while running the bot I’m getting this error and I using On-premises A360


6 replies

Userlevel 6
Badge +16

Hi @Vinothkumar.N 

The command packages and bot files are downloaded to the following location for execution and those need to be accessible. But some of the files are blocked by antivirus software from execution.

Ensure to exclude the following Automation Anywhere folders from antivirus exclusion.

1. C:\Program Files\Automation Anywhere\
3. C:\ProgramData\AutomationAnywhere\
5. C:\Windows\System32\config\systemprofile\AppData\Local\AutomationAnywhere
6. C:\Users\username\AppData\Local\AutomationAnywhere

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But 6. C:\Users\username\AppData\Local\AutomationAnywhere , this is missing

Userlevel 6
Badge +16

Can you exclude 1,3 & 5 and give a try

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No, Facing same issue again


Userlevel 6
Badge +16

I’d recommend placing a support case with AA

Userlevel 5
Badge +14

@Vinothkumar.N  check this path


instead of