In recent days we have had problems with the A360 tool trying to identify elements with technology type MS_ACTIVE_ACCESSIBILITY (e.g. Excel, Outlook, Notepad, etc.), this has not allowed us to execute previously identified elements (Throwing exceptions related to not finding the elements), in addition to not allowing us to identify new elements.
We have tried to identify elements with the same bot user but on different VM and it works fine, so we believe the issue is at the VM level
Has anyone experienced a similar problem?