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Mohamed TimorPartner

asked in Developers Forum

Email Server Imap

We are using the email server IMAPFirst in the send email action sometimes it sends and sometimes gives an error that says "There was an error in sending the email message. Please check your connection details provided and try again" I made a loop 10 times to send email. i run this bot multiple times and may 2 or 3 emails sent and the rest failes. Same issue with Email connect action gives the error Invalid credentials are provided.

AlejandraBonillaCustomer

asked in Developers Forum

How to solve "There is a syntactical error in the SQL statement."

User is able to connect to database, do select queries but all insert queries got the same error. Using Automation Anywhere 360 version an as database Access

asked in Automation Anywhere University

Subscription Issue

I’ve been trying for the past few days to enter the Citizen Developer Practitioner (Subscription): Citizen Developer Practitioner Training | Automation Anywhere University and Advanced BOT Developer (Subscription): Advanced Bot Developer Training | Automation Anywhere University, both of which require a Learning Subscription Activation Code, which I have. I cannot find where to enter this code to access either learning trail.I feel like I looked everywhere. I sent 2 emails to Support, I called the support line and left a voicemail (nobody was available). I’m pretty frustrated at this point so if anyone at all can help, id would be very much appreciated.

wang.h2Partner

asked in Developers Forum

How to debug into sub taskbot

hi teamwhen i running a tastbot A use debug mode, A called another bot B how can i switch into bot B and continue debugging in it?

laura.hotallingCustomer

asked in Developers Forum

User Account Activation/Verification Problem

I created a new user before the user’s email account was set up. Now that the emails are actually going to an inbox (confirmed), they are not receiving the account verification/activation email. I think AA360 received an undeliverable message and won’t send the confirmation email to the same address again. I have tried:Resending verification email from Control Room Checking spam/junk etc. Deleting and re-creating the user Changing the user’s email address, verifying by clicking the link, changing it back Waiting 24 hours between changes Updating the “emailVerified” field via the Control Room API Deleting/Re-Creating the user via the API Automation 360 build 23207Automation 360 Cloud : Control Room - US Central 1Environment - PROD

arjun.medaPathfinder Community Team

published in Pathfinder Blog

New Skill Booster, New Badge: Delta Training for Automation 360 .33 Release

I’m thrilled to announce the launch of our Delta Training for the Automation 360 .33 Release, now available on Automation Anywhere University. This Skill Booster training series is designed to ensure you and your team stay ahead in the automation technology, empowering you to make the most of our latest tools and features.Delta Training for the Automation 360 .33 Release includes guided walkthroughs, real-world demonstrations, and hands-on exercises for many of the new features in this release. In about two to three hours, you'll gain the expertise needed to leverage these powerful updates. Here’s a sneak peek of what you can expect:AI Agent Studio MasteryDiscover how to build intelligent applications effortlessly with the AI Agent Studio. This module addresses the challenges of generative AI model selection, data visibility, and response accuracy, ensuring your applications are smarter and more reliable.Rapid Development with GenAITransform your process documentation into efficient au

teilormCustomer

asked in Developers Forum

Interactive Forms: Unable to get value from table

I'm having difficulty retrieving values from a table in an Interactive Forms. While I can successfully input information into the table, I'm struggling to get this data back into a variable. Interestingly, I'm able to retrieve values from other elements like textboxes or labels without any issues. Could someone guide me on how to retrieve values from the table? ERROR:

jamartinezmCustomer

asked in Developers Forum

User is already running a bot on device

I attempted to run a bot, but it remained inactive for an extended period, so I decided to click on Cancel.After that, I tried running it again, but I received the following message:User: (user_id) is already running a bot on device: (device_id)I also tried deleting the device, but encountered this message:Cannot delete device, as it is part of an active bot deployment.To resolve the issue, I have attempted the following actions without success:Restarted the "Automation Anywhere Bot Agent" service. Tried to reset the "Automation Anywhere Bot Agent" service, but the service did not appear. Uninstalled and reinstalled the agent. Uninstalled the agent and cleaned the AA folders in the user profile. Restarted the computer. Left the computer shut down (clean shutdown with no sleep or hibernation) overnight.Despite these efforts, the issue remains unresolved.Thank you for your assistance.Best regards.

kate-resslerPathfinder Community Team

published in Pathfinder Blog

Introducing the 2024 Class of MVPs

We're thrilled to introduce 2024's Most Valuable Pathfinders (MVPs)! These incredible individuals are more than just experts in AI and automation—they're leaders, mentors, and true innovators who are driving change and sharing their knowledge with the global community. What is a Most Valuable Pathfinder (MVP)?The MVP title is awarded to dynamic leaders, innovators, and skilled practitioners in the field of AI-powered automation. Our MVPs are the backbone of the Pathfinder Community, consistently going above and beyond to mentor others, volunteer their time, and share innovative ideas that push the boundaries of what's possible with AI and automation. Their dedication and passion help shape the future of our industry. Introducing our new MVPsHelp us welcome our newest members to the MVP family. These individuals from around the world and across industries have demonstrated exceptional skills and a deep commitment to the AI and automation community. From India to Canada and from chocolat

Charan 3219Member

asked in Developers Forum

How to Loop Through Excel Blocks and Restart Loop for Each Block

Hi Team,I have a requirement in Automation Anywhere where I need to process blocks of data from an Excel sheet. The sheet is structured with different blocks of data, each ending with a specific keyword (e.g., "SP1", "FR1" and it may varies as well). After processing one block, I need to restart the loop to process the next block, and this continues for all blocks in the sheet.For example:Start with the first block (rows 1-6), then move to the second block (rows 8-13), and so on. Each block ends when a specific keyword is found (like "SP1" or "FR1"), which indicates the end of that block.How can I set up the loop to automatically detect the end of one block and start processing the next block in Automation Anywhere? I want to avoid hardcoding the row numbers since the number of rows in each block may vary.Could someone please guide me on how to implement this? Detailed steps or an example would be greatly appreciated!Thanks in advance! S.NO URL 1 PREPROD 2 PREPROD_HHT 3 PREP

Felipe 7103Member

asked in Developers Forum

Different XML Structure

Hi, I have a situation where exists something like a sub-class in the xml structure. When I build the SOAP request, the AA select this sub-class like parameters and the parameters inside not is selected. Example:<soapenv:Body> <tem:Manifestacao> <tem:ChamadaManifestacao> <wsd:usuario>test</wsd:usuario> <wsd:senha>test</wsd:senha> <wsd:code>test</wsd:code> <wsd:number>test</wsd:number> </tem:ChamadaManifestacao> </tem:Manifestacao></soapenv:Body> The AA build using “ChamadaManifestacao” like parameter instead of usuario, senha, code and number. Thanks!

Dave_MurphyCustomer

asked in Developers Forum

Help building a SOAP web service in AA360

Hello all, Apologies if this has been asked before but couldn’t find anything specific when searching the forum.I am working on an automation that needs to use SOAP Web Service to send a request to a service via WSDL. The automation i’ve developed scrapes a number of values that are must be included in the SOAP request from an web page and stores them as variables. I’m struggling to work out how to include the values within the SOAP web service action, the URI that I have been provided allows me to build the soap request and select the operation: What I can’t work out is how to add the variables I need to pass into the request? below is a bit of a sample XML I was supplied from an order, below is a snippet of it:<Address><PremisesName/><ThoroughfareNumber/><ThoroughfareName>01</ThoroughfareName><AddressLine2/><AddressLine3>High Road</AddressLine3><PostTown>Cambridge</PostTown><PostCode>CB11 1CA</PostCode><Cou

Harsha.R1Partner

asked in Automation Anywhere University

How to export Certificate Signing Request (CSR) to generate SSL certificate for Control Room

How do I export a Certificate Signing Request (CSR) to generate an SSL certificate for Control Room without importing a self-signed certificate? I couldn't find any documentation regarding this.

vaddedurgeshMember

asked in Automation Anywhere University

if you must filter and move data from one excel file with 5000 to 6000 browse to another , how will you do that efficiently in automation anywhere a360

IshikaaCustomer

asked in Community Edition

An unexpected problem occurred If the problem persists, please contact your system administrator.

when i am trying to run any bot in my desktop, it’s showing this text message. but when i am using the same in my laptop, it’s running.

jacksonCustomer

asked in Developers Forum

Anyone having problems reading fillable pdf forms? Depending on the app used to open the pdf form (adobe, foxit, browser) we see different data in the fields

We created an adobe fillable form the customers use to make payments on invoices. in practice they typically reuse the last PDF form sent. Make a copy Edit the form with new payment value and invoice Remittance advice. the problem is that when the bot runs and collects the data it gets old values. When the pdf is opened in the browser we typically see the latest values entered. but, when the bot runs or we use adobe to view the pdf the fields show different values. When i use the PDF Form template to configure the bot I also see older values in the fields as sample data. When i use the PDF get text none of the data fields are returned in the text image. I suppose i expect this result since i assume the fillable data is stored elsewhere in the file separate from the text data.

ChanduMohammadMost Valuable Pathfinder

published in Pathfinder Blog

How to use API Tasks and OAuth Connections in Automation Success Platform

In this tutorial, we will build a use case titled 'User Lifecycle Management in Okta' by streamlining API tasks and OAuth connections using Automation Co-pilot.Use Case: User Lifecycle Management in OktaIn an organization, the IT support team frequently receives requests from users needing actions like 'Account Password Reset via Email' or 'User Unlock'. Typically, these requests require the support team to navigate through various applications and systems. For example, they may start by logging the request in the organization's ticketing system, such as ServiceNow, to track and manage the issue effectively. Later, they might access the relevant core applications (Okta) to execute the necessary tasks, such as unlocking a user account or initiating a password reset email.Once the support team has completed the required actions, they update the ticketing system to reflect the resolution and verify with the user before closing the ticket.However, this traditional workflow often results in

emmanuelkattoMember

asked in Automation Anywhere University

Integrate Automation Anywhere with CRM- Emmanuel Katto Uganda

Hello everyone, I am Emmanuel Katto. I want to know how do I integrate Automation Anywhere with other tools and systems, such as CRM or ERP systems? Are there any specific connectors or APIs that can help simplify integration? Thanks in advance!Emmanuel Katto

Steven440Member

asked in Developers Forum

A360 Master Certification Auto-Grader Clarification

I’m currently taking the A360 Master Certification and wanted to ask this ahead of me submitting my bots. Part of the instructions say the below. If my three bot URLs use Task Bot package: Run to leverage child bots to make things modular is it known whether the auto-grader is able to look at the child bots since those would be different bot URLs? Is that not considered “keeping it simple”? I don’t want to use child bots if the auto-grader wasn’t build to handle them and think the instructions should make a point to clarify that. Really hoping to not burn time trying to get a response from learning@automationanywhere.com if possible. Thanks. At the main screen, it outlines the steps to complete your bots:Check your control room – make sure you’re using a cloud-based control room with no two-factor authentication. If you’re not sure, we recommend building your bots in our free Community Edition.Get your assignments – this chooses three random use cases for you to solve. PDF documents ar

nikhilthakarebridgenextcomNew Member

asked in Community Edition

Bot stucked in community edition

Hi In my community edition bot got stucked and machine got disconnected so I don't have rights to remove the bot neither cant delete the device throwing an error

Automation Anywhere TeamAutomation Anywhere Team

A360 Package Updates coming in Aug, 2024.Package Update

Customer success and trust continue to be our #1 priority here at Automation Anywhere, and we’re dedicated to keeping you updated on the latest enhancements to your environment. During the week of August 12, your environment will be updated with new package versions, including:Mouse Terminal Emulator WLM SalesforceVisit this page to learn about all of the package updates and to get instructions on how to get updated packages.If you’d like to get personalized communications to your inbox on package updates, learn about watching pages.As always, if you have any questions, please reach out to your customer success manager or account representative.

PanagiotisZCustomer

asked in Developers Forum

VBScript Arguments for SAP

Hi all, in AA v11 while using Run Script command, we are able to pass parameters as WScript.Arguments[] in the VBScript. In A360 we weren’t able to find such a feature. Is it available, and if not, which is the best way to do it?

Automation Anywhere TeamAutomation Anywhere Team

published in AI Agent Studio

July 2024 | AI Agent Studio

In case you haven't heard about Product Club — the Pathfinder Community Product Club is a monthly virtual meetup led by Automation Anywhere product leaders that focuses on our latest proprietary product innovations. It offers a place for community members to stay informed, connect with product leaders, and gain insights into real-world applications of the latest innovations in intelligent automation.P.S. If you can’t attend a meeting, no worries — we'll be dropping a recap of each month's session right here in our Product Club hub.HOSTSKate Ressler, Pathfinder Community Director Jason Trent, Director of Product Management Rinku Sarkar, Director of Product Management Smita Biswas, Lead Writer (Documentation Team) TOPICFor July’s Product Club, our team of product experts introduced the live audience to a new product coming out in a few weeks with the .33 release, AI Agent Studio, which addresses the challenge of creating automations using the power of generative AI with AI tools and A

rasul.babayevPartner

asked in Developers Forum

Pdf Text Extraction

Hi,I want to extract text from pdf file. When I try, I get the following error:This may be due to the following reason: An unexpected error occurred. Index 1000 out of bounds for length 1000 Please contact system administrator.To continue, edit the bot and fix the error. Then, try again.How can I solve this?Regards, Rasul Babayev

rasul.babayevPartner

asked in Developers Forum

Pdf Extract Text

Hi,I want to extract text from pdf file. When I try, I get the following error:This may be due to the following reason: An unexpected error occurred. Index 1000 out of bounds for length 1000 Please contact system administrator.To continue, edit the bot and fix the error. Then, try again.How can I solve this?Regards, Rasul Babayev

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