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Ryan 1808Customer
asked in Developers Forum
Excel crashes on opening since Office update

Hi.Our bot workstations all got their Office updates this week but since on Excel Version 2308; Automation Anywhere cannot open Excel. It immediately crashes on opening.If I open Excel myself, it opens fine. Only from AutomationAnywhere is it failing to run with error:Faulting application name: EXCEL.EXE, version: 16.0.16731.20948, time stamp: 0x672e8588Faulting module name: mso20win32client.dll, version: 0.0.0.0, time stamp: 0x672e84ecException code: 0xc0000409Fault offset: 0x00000000002fb302Faulting process ID: 0x378cFaulting application start time: 0x01db3b9e00ddb788Faulting application path: C:\Program Files\Microsoft Office\Root\Office16\EXCEL.EXEFaulting module path: C:\Program Files\Common Files\Microsoft Shared\Office16\mso20win32client.dllReport ID: 0012f30b-bea6-479d-9b20-77d067d982b3Faulting package full name: Faulting package-relative application ID:  Anyone else come across this or know of a resolution?Currently our bots cannot run that use Excel.Thanks.

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6 hours ago
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Rachel101886Customer
asked in Developers Forum
Bot Update error: We couldn't update the package In name

Has anyone ever seen this error in the Audit Log when trying to use Bot Update to update package versions?ResultsWe couldn't update the package In name: We found an issue that prevents the bot from running. Search for 'preprocessing' on https://docs.automationanywhere.com/csh?context=csh-preprocessing-error-messages to find the most common causes and what to do about them.Unfortunately this error is not listed on that referenced docs website, which is why I’m reaching out here to the Community. For at least one of the bots, the only thing it was trying to update was the Recorder package from version 3.2.3 to 3.3.1.  The other bot had a lot of older package versions so it is more difficult to narrow that one down.This was from Automation 360 build 26372.

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12 hours ago
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sakthiniranjan3New Member
asked in Developers Forum
Spacebar key in Stimulate keystroke action

I need to maximise the browser by using ‘ALT+SPACE+X’ keystroke than using Window maximise action. Is there any possibility to use SPACE bar keystroke on stimulate keystroke action?

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Zaid Chougle
Automate the Universe SME
14 hours ago
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jduncanCustomer
asked in Developers Forum
Package version for session 'session' is different from parent bot

I am getting this error with the Excel Advanced package. I have a bot that opens the file and then a subbot that is supposed to read the excel file using the global session created in the parent bot. Both bots have the same package version. When I run the bot while checked out it does not give the error, but when I check it in to public it throws the error every time. I have verified that the package version is the same multiple times and all packages are the default version. It was working previously and started throwing this error a few weeks ago and I cannot figure out why or what changed. Any idea why it would work when checked out or cloned but the exact same bot does not work when public?

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Zaid Chougle
Automate the Universe SME
14 hours ago
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juniksMember
asked in Developers Forum
How to looping capture button

Hi all, I need help in this case I want to do a loop of clicking the force decryption button repeatedly and dynamicallyI have used the action loop while 'recorder object exists' then the next step is record capture but it doesn't work 

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Zaid Chougle
Automate the Universe SME
14 hours ago
Lu Hunnicutt
Lu HunnicuttPathfinder Community Team
published in Developers Forum
🌟 Welcome to Imagine India! 🌟

Hi everyone! Whether you're here in person or following along online, this is your space to share everything about Imagine India! Tell us what you're most excited about, your biggest takeaways, and any new insights or experiences you’re having. Let’s spread the energy with our entire community so everyone can feel a part of it, even from afar!💻 Taking part in Bot Games in person? Share your experience with us below!🗣️ Loving the speakers? We are too! Tell us which sessions you attended and drop a quick note about what you learned or found especially interesting.✅ Received Hands-on Support? What was your big AHA moment? 🎉 Took part in BINGO, won some swag, or made a connection? Show it off!💬 If you can’t tell, we want to hear and see it all! Drop your stories, photos, and insights below 👇— let’s IMAGINE together! 

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Zaid Chougle
Automate the Universe SME
14 hours ago
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Gurulokesh30Member
posted in Automation Anywhere University
Genesys Package

HI Team,I need to Build a Bot integrating with Genesys Cloud and get matrix details for ASA and some more. Can we have any action in Control room or we need to go with Genesys API. And which will be more compatible. ​@Automation Anywhere Thanks,Lokesh  

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15 hours ago
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SohylCustomer
asked in Developers Forum
Chrome tab - auto close

Team,I have a 50 portal links and login credentials which has same portal design,I need to open each portal and logged in and click download the reports it might take time from 2 mins to 30 mins the time might different from one portal to another ,so i made a bot to open and click download the reports by adding tab , but i need to close the tab after downloading.I was tried to create a loop to check each tab if download popup came made a simulate key strokes to close the current tab, however it went some time fails if portal is not loading or some issue ,How to made the tab as auto close after downloading , and suggest me , if any alternatives to handle this  

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18 hours ago
Lu Hunnicutt
Lu HunnicuttPathfinder Community Team
published in Automation Anywhere University
Week 4: Document Automation Training Camp Gameplan

🎉 Welcome to Week 4 of Document Automation Training Camp – The Grand Finale! 🎉Congratulations! You’ve made it to the final week! We’ve loved seeing your progress, questions, and engagement throughout the camp, and have viewed each of your contributions as valued extensions of the training and team. This is the week where all your hard work pays off as you bring together everything you’ve learned into a powerful, end-to-end document automation solution.After completing this week’s courses, you’ll be able to:🌐 Build and deploy end-to-end solutions that seamlessly scale across your organization👥 Understand the "human in the loop" process to ensure accuracy and compliance🚀 Design flexible workflows that optimize productivity and adapt to real-world challenges📊 Maximize the enterprise-wide impact of document automation with advanced design strategiesCheck out THIS INTRO VIDEO from Matt Stewart, and then scroll down to review your plan for week 4 success.Gameplan for Week 4:Step 1: 📚

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Vatsy
21 hours ago
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abishek22225Member
posted in Developers Forum
SharePoint Connection

SharePoint API failed. See the details below. Status: 403 Details: {"error":{"code":"-2147024891, System.UnauthorizedAccessException","message":{"lang":"en-US","value":"Access is denied. (Exception from HRESULT: 0x80070005 (E_ACCESSDENIED))"}}} I am Facing this Issue Till I have All Access in Sharepoint my Authentication is good and it is working when i go to GET LIST or any other Action I Get the error Occur help me to solve it. 

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22 hours ago
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martynas.cirvinskasCustomer
asked in Developers Forum
X-Authorization Token Expiration Limit

 Issue DescriptionI'm implementing Control Room APIs within actionable emails, which requires hardcoding the X-Authorization token in the email template. Currently, we're facing a limitation with the token expiration time:- The maximum token timeout appears to be 7 days- Token cannot be dynamically updated since it's embedded in the email- This duration is insufficient for our use case Question1. Is there a way to extend the token expiration beyond 7 days?2. If not, are there any recommended workarounds for long-term API access in actionable emails?Additional ContextThis is for a production environment where emails may need to remain actionable for extended periods. Requiring token updates every 7 days isn't feasible due to the static nature of sent emails.Any insights or alternative approaches would be greatly appreciated. 

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23 hours ago
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ManojRangarajanCustomer
posted in Bengaluru Chapter
Hello Bengaluru!

Feeling good to be a part of this community.

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kate-ressler
1 day ago
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Pablo.A3Partner
asked in Community Edition
Bot Running window not showing

Bot running window in the down right corner is not showing, so the client cannot monitor it neither pause it.

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Aaron.Gleason
1 day ago
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edis9Member
posted in Developers Forum
layanan pusat Bantuan uangme ☎️+62838-3050-4214

Ini adalah nomor layanan pusat Bantuan Uangme ☎️+62838-3050-4214

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1 day ago
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Olaf 363Customer
asked in Developers Forum
Problem: Service and Process triggers stuck at getting options...

Hello all, We have tried to set up our first service/process triggered bot. However, we have encountered a problem with refreshing a list of services/processes stuck on “Getting options…” screen.  Does anyone have any idea, what could be the cause of this issue and how to resolve it? I have found no solution in documentation or forums so far. Best regards!

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1 day ago
kate-ressler
kate-resslerPathfinder Community Team
posted in Bengaluru Chapter
Welcome to our dedicated group for Pathfinders in Bengaluru!

Hey Pathfinders! We are so excited to open this group specifically for those who want to get together in Bengaluru to talk all things Automation Anywhere! Take a moment to introduce yourself:What’s your name? Where do you work? What is your role on the automation team? What is your favorite Automation Anywhere feature?  Fun fact: If you could have a super power, what would it be?

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1 day ago
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VignathCustomer
posted in Developers Forum
Imagine 2024 Experience

It's an awesome experience to be part of the Imagine Automation Anywhere Event 2024...! 👍🏻♥️

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1 day ago
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kaushik gopalakrishnanCustomer
posted in Developers Forum
imagine 2024 bengaluru

First time attending to the automation anywhere 2024 imagine event in Bengaluru and attended the bots challenge it was awesome experience  

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1 day ago
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renaikPartner
posted in Developers Forum
Imagine 2024

Imagine 2024 event has been an amazing experience new learnings and meeting people in AA tech community. 

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1 day ago
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Shrigouri Girish.JPartner
asked in Developers Forum
Imagine 2024 Bengaluru

Imagine 2024 by Automation Anywhere has been an amazing experience. Panel Speakers, Bot Games, Bot Challenges. All of it ! So engaging and insightful!

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1 day ago
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sai 3719Customer
asked in Developers Forum
experience at imagine2024

It was an amazing experience at Automation anywhere imagine 2024.This is my first year attending imagine event . Breakout sessions on Generative AI and Document automation was very informative.

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1 day ago
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Naga BhavyaCustomer
asked in Developers Forum
imagine2024 experience

It was an amazing experience at Automation anywhere imagine 2024.This is my 1st year attending imagine event . Breakout sessions on Generative AI and Document automation was very informative

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1 day ago
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SnehaB103014Customer
asked in Developers Forum
Automation anywhere imagine 2024

It was an amazing experience at Automation anywhere imagine 2024.This is my 4th year attending imagine event . Breakout sessions on Generative AI and Document automation was very informative.

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1 day ago
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Deepalakshmi GMember
asked in Developers Forum
Imagine India 2024

Great experience and brainstormed with new ideas and features. Happy to be a part of this event.

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1 day ago
OliverM108256
OliverM108256Automation Anywhere Team
published in Pathfinder Blog
Bot Games: Document Automation Training Camp Edition | Lease Processing ChallengeBlog

  Welcome to the latest edition of Bot Games — are you ready to push your automation skills to the next level? To beat this challenge, you will need to combine everything you’ve learned about Document Automation with new technologies like generative AI and API Tasks. If you can complete this challenge successfully, you can be confident you’re at the forefront of the latest and greatest in automation technology.Watch the video HERE, by me, and get a complete run down of the challenge.Challenge ObjectiveHousing Hope is a fictitious non-profit organization dedicated to providing rent relief and support for families displaced due to various circumstances. To streamline their processes and better serve their clients, Housing Hope is looking to leverage the power of automation and generative AI to optimize their lease agreement onboarding process.The problem: Housing Hope’s lease agreement onboarding process involves manual document processing and data entry. Each existing lease agreement mu

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2 days ago
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