I have received the credentials for the CR and can log in.
I do not have the ability to run ERIC because the public directory no show objects, evidence:

My botagent, Edge and Google extension are working fine.
I followed the steps
I have received the credentials for the CR and can log in.
I do not have the ability to run ERIC because the public directory no show objects, evidence:
My botagent, Edge and Google extension are working fine.
I followed the steps
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.