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  • Hello, I have a problem when run by scheduled in A360. status Run bot Deploy Failed with message error: "User logged into console. Please log out before trying another multi-user deployments". Current condition just one device where the user login.

any solution for this problem?

 

thanks,

 

this picture setting device for user runner & message error.

 

My issue is the same.

Hi Pakpoom,

has it been solved for the problem?

Hello @Dika Kusuma​ ,

Please check the below article for the same

 

https://apeople.automationanywhere.com/s/article/Error-unable-to-run-the-bot-error-Code-user-not-logged-in/p>

 

https://apeople.automationanywhere.com/s/article/Automation-360-Error-User-logged-into-console-Please-log-out-before-trying-another-multi-user-deployment/p>

I have this same issue. work around is - log on to remote session using bot credentials, click on task bar, open task manager, select users. only one user (bot) should be listed here, if more than one user in the session you will see it here.  close out of task manager then click on your desktop in the remote session and select “refresh” once this is done make sure you perform a full log off. Wait for 5 minutes, then log into the control room and trigger the bot. 

 

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