any solution for this problem?
thanks,
this picture setting device for user runner & message error.
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Hello, I have a problem when run by scheduled in A360. status Run bot Deploy Failed with message error: "User logged into console. Please log out before trying another multi-user deployments". Current condition just one device where the user login.
+2Best answer by cryst
I have this same issue. work around is - log on to remote session using bot credentials, click on task bar, open task manager, select users. only one user (bot) should be listed here, if more than one user in the session you will see it here. close out of task manager then click on your desktop in the remote session and select “refresh” once this is done make sure you perform a full log off. Wait for 5 minutes, then log into the control room and trigger the bot.
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+1I have this same issue. work around is - log on to remote session using bot credentials, click on task bar, open task manager, select users. only one user (bot) should be listed here, if more than one user in the session you will see it here. close out of task manager then click on your desktop in the remote session and select “refresh” once this is done make sure you perform a full log off. Wait for 5 minutes, then log into the control room and trigger the bot.
cryst wrote:
I have this same issue. work around is - log on to remote session using bot credentials, click on task bar, open task manager, select users. only one user (bot) should be listed here, if more than one user in the session you will see it here. close out of task manager then click on your desktop in the remote session and select “refresh” once this is done make sure you perform a full log off. Wait for 5 minutes, then log into the control room and trigger the bot.
Thanks a lot !
It is however quite sad that Automation Anywhere does not have a built-in solution to this problem
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If you have the specific case of AWS it is not possible to enable multiple user log-in and this error can occur. See the AWS documentation : https://docs.aws.amazon.com/workspaces/latest/adminguide/administer-workspace-users.html
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