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Ground Control | Tier 1
August 15, 2026
Question

Unable to run a Documentation automation invoice mentioned in the Week 2 Documemt automation video

  • August 15, 2026
  • 1 reply
  • 7 views

Hi Everyone,

I am running a learning instance in a test mode, i have set the the default properties along with ABBYY Provider and then once i uploaded the process in test mode, it is getting failed.

Error message:

There was a problem at line 1 This may be due to the following reason: An unexpected error occurred. null Please contact system administrator. Location: Test Mode-Invoice Extraction 1_extractionbot (line 1) To continue, edit the bot and fix the error. Then, try again. If you continue to see this message, please contact your system administrator.

Thanks

1 reply

Aaron.Gleason
Automation Anywhere Team
Automation Anywhere Team
August 15, 2026

@paras.jangid Try different properties in your learning instance. Try another OCR; try turning off AI extraction, etc.