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Question

Communtiy Edition Sign up - no credentials sent

  • August 15, 2026
  • 2 replies
  • 70 views

Hi team,

I have signed up for Community Edition Yesterday. I have not received any credentials or a link to set up a password whatsoever. 

What do I need to do?

Submission was sucessful, I’v got the mail “Get to work in Community Edition in 3 steps” but in the set up guide provided, it clearly states that I should have received another mail with Credentials.

Checked spam, not there. 

I am using my personal email ending @gmail.com
 

I have sent an email to community@automationanywhere.com as well but they didn’t respond since yesterday.

Any thoughts? I am a BSCS last year student and trying to learn RPA using Automation Anywhere in my summers break but the first step of downloading community edition has become a barrier for me (* ~ *)

2 replies

Aaron.Gleason
Automation Anywhere Team
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  • Automation Anywhere Team
  • August 15, 2026

@muhammadanaswork Check some other threads on this topic and try some of those solutions. 

Short version: Try the reset password functionality from the control rooms. 


I have already sent an email to them but they didn’t respond and it’s been 16 hours since then.