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5043 Topics
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Brett AltGround Control | Tier 1
asked in Developers Forum
ServiceNow Upload Attachment

Hi,When using the REST Web Services POST method to upload an attachment on ServiceNow, I am continuously getting the following error:{"error":{"message":"Failed to create the attachment. File part might be missing in the request.","detail"},"status":"failure"}I have tested via Postman with exactly the same headers and user credentials, and it works. The service also works via the ServiceNow REST API service.I have tried copying the exact same headers from Postman when it worked, but with no luck. I have also tried different files, as I feel this could be the issue, but I am always getting this error.Any support with this issue would be appreciated.Thanks, Brett

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4 months ago
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gksdkwoCadet | Tier 2
asked in Developers Forum
DB Connect Error

An error occurred in the DB connection process in the process of transferring the previously used task to a new PC.Please help me with what kind of preparation process I need. Code:Provider=MSDASQL.1;Persist Security Info=False;Extended Properties="DSN=ExcelDB;DBQ=$vOcrExcelFile$;DefaultDir=C:;DriverId=790;FIL=excel 8.0;MaxBufferSize=2048;PageTimeout=5;"  

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4 months ago
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Charan 3219Cadet | Tier 2
asked in Developers Forum
Does EMail Triggers required application to be open?

Hi All, When we are running the bot using Email Triggers do the application(Outlook) need to be open I am using Outlook as the option to read an emails. Thanks in advance 

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Tamil Arasu10
Most Valuable Pathfinder
4 months ago
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David JansenNavigator | Tier 3
asked in Developers Forum
Application : Open program/file parameters

So i wanted to run a script with 2 arguments -url & -authentication. tested it manually in local cmdC:\Download\script.exe -url=”argument” -authentication=”argument” and it works, a file is downloaded through the script. so i just use the application: open program/file and put (-url=”argument” -authentication=”argument”) in the parameters, the bot suceed but there is no file downloaded.

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4 months ago
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jamartinezmGround Control | Tier 1
asked in Developers Forum
User is already running a bot on device (A360)

I attempted to run a bot, but it remained inactive for an extended period, so I decided to click on Cancel.After that, I tried running it again, but I received the following message:User: (user_id) is already running a bot on device: (device_id)I also tried deleting the device, but encountered this message:Cannot delete device, as it is part of an active bot deployment.To resolve the issue, I have attempted the following actions without success:Restarted the "Automation Anywhere Bot Agent" service. Tried to reset the "Automation Anywhere Bot Agent" service, but the service did not appear. Uninstalled and reinstalled the agent. Uninstalled the agent and cleaned the AA folders in the user profile. Restarted the computer. Left the computer shut down (clean shutdown with no sleep or hibernation) overnight.Despite these efforts, the issue remains unresolved.Thank you for your assistance.Best regards.

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4 months ago
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SparimiCadet | Tier 2
asked in Developers Forum
python script bot error in A360

I want to encrypt a message using python in A360codefrom cryptography.fernet import Fernetdef enfun():message=‘Hello Automation’key=Fernet.generate_key()f=Fernet(key)encryptedmessage=fernet.encrypt(message.encode())return encryptedmessage Installed pip3 install cryptography library. When I run above code the python script is returning bot error to the output variable.I’m able to run same code in cmd but not from A360 Thanks in Advance 

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4 months ago
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Fabi 3317Cadet | Tier 2
asked in Community Edition
How do I contact the control room administrator community edition?

How do I contact the control room administrator community edition?

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4 months ago
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thomas.gawda
asked in Developers Forum
Recorder: Capture difficulties

I’m looking to input text into a <textarea> object which is inside a div with a long class name. I tried using the native capture function but it couldn’t detect the object when I moused over it. I recorded another object on the page and tried to change some of the object properties but I got an error in relation to the first box - “‘CLIENT’ not found, however the Control Type can’t be changed.Error message: “Unable to find CLIENT. Search Criteria did not match.”How can I best target where I want to type my text on the webpage other than tabs and keystrokes?

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4 months ago
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Clarence SuCadet | Tier 2
asked in Developers Forum
Why is my bot unable to handle a CSV file that has 42,000 rows and 12 columns?

Currently I'm building a bot that handles large amounts of data. My bot ends up timing out when it runs the 'CSV/TXT: Read' action. When I read a similar file with 20,000 rows and 12 columns it is able to read it within a minute. Is the problem I'm having due to the limitations of the data table variable? Or is the problem have to do with the CSV file. If it is the CSV file, does anyone know a good workaround to being able to read such a huge file? Thank you in advance!

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4 months ago
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Mohamed TimorNavigator | Tier 3
asked in Developers Forum
Email Server Imap

We are using the email server IMAPFirst in the send email action sometimes it sends and sometimes gives an error that says "There was an error in sending the email message. Please check your connection details provided and try again" I made a loop 10 times to send email. i run this bot multiple times and may 2 or 3 emails sent and the rest failes. Same issue with Email connect action gives the error Invalid credentials are provided. 

5263
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4 months ago
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AlejandraBonillaCadet | Tier 2
asked in Developers Forum
How to solve "There is a syntactical error in the SQL statement."

User is able to connect to database, do select queries but all insert queries got the same error.  Using Automation Anywhere 360 version an as database Access

307313
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4 months ago
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HighBTUGround Control | Tier 1
asked in Automation Anywhere University
Subscription Issue

I’ve been trying for the past few days to enter the Citizen Developer Practitioner (Subscription): Citizen Developer Practitioner Training | Automation Anywhere University and Advanced BOT Developer (Subscription): Advanced Bot Developer Training | Automation Anywhere University, both of which require a Learning Subscription Activation Code, which I have. I cannot find where to enter this code to access either learning trail.I feel like I looked everywhere. I sent 2 emails to Support, I called the support line and left a voicemail (nobody was available). I’m pretty frustrated at this point so if anyone at all can help, id would be very much appreciated. 

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rima.sengupta
4 months ago
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wang.h2Navigator | Tier 3
asked in Developers Forum
How to debug into sub taskbot

hi teamwhen i running a tastbot A use debug mode, A called another bot B how can i switch into bot B and continue debugging in it?

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4 months ago
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laura.hotallingCadet | Tier 2
asked in Developers Forum
User Account Activation/Verification Problem

I created a new user before the user’s email account was set up. Now that the emails are actually going to an inbox (confirmed), they are not receiving the account verification/activation email. I think AA360 received an undeliverable message and won’t send the confirmation email to the same address again.  I have tried:Resending verification email from Control Room Checking spam/junk etc. Deleting and re-creating the user Changing the user’s email address, verifying by clicking the link, changing it back Waiting 24 hours between changes Updating the “emailVerified” field via the Control Room API Deleting/Re-Creating the user via the API Automation 360 build 23207Automation 360 Cloud : Control Room - US Central 1Environment - PROD

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4 months ago
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Charan 3219Cadet | Tier 2
asked in Developers Forum
How to Loop Through Excel Blocks and Restart Loop for Each Block

Hi Team,I have a requirement in Automation Anywhere where I need to process blocks of data from an Excel sheet. The sheet is structured with different blocks of data, each ending with a specific keyword (e.g., "SP1", "FR1" and it may varies as well). After processing one block, I need to restart the loop to process the next block, and this continues for all blocks in the sheet.For example:Start with the first block (rows 1-6), then move to the second block (rows 8-13), and so on. Each block ends when a specific keyword is found (like "SP1" or "FR1"), which indicates the end of that block.How can I set up the loop to automatically detect the end of one block and start processing the next block in Automation Anywhere? I want to avoid hardcoding the row numbers since the number of rows in each block may vary.Could someone please guide me on how to implement this? Detailed steps or an example would be greatly appreciated!Thanks in advance! S.NO URL 1 PREPROD 2 PREPROD_HHT 3 PREP

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4 months ago
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Felipe 7103Cadet | Tier 2
asked in Developers Forum
Different XML Structure

Hi, I have a situation where exists something like a sub-class in the xml structure. When I build the SOAP request, the AA select this sub-class like parameters and the parameters inside not is selected. Example:<soapenv:Body>   <tem:Manifestacao>        <tem:ChamadaManifestacao>                  <wsd:usuario>test</wsd:usuario>                  <wsd:senha>test</wsd:senha>                  <wsd:code>test</wsd:code>                  <wsd:number>test</wsd:number>        </tem:ChamadaManifestacao>   </tem:Manifestacao></soapenv:Body> The AA build using “ChamadaManifestacao” like parameter instead of usuario, senha, code and number. Thanks!

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4 months ago
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Dave_MurphyGround Control | Tier 1
asked in Developers Forum
Help building a SOAP web service in AA360

Hello all, Apologies if this has been asked before but couldn’t find anything specific when searching the forum.I am working on an automation that needs to use SOAP Web Service to send a request to a service via WSDL. The automation i’ve developed scrapes a number of values that are must be included in the SOAP request from an web page and stores them as variables.   I’m struggling to work out how to include the values within the SOAP web service action, the URI that I have been provided allows me to build the soap request and select the operation:  What I can’t work out is how to add the variables I need to pass into the request? below is a bit of a sample XML I was supplied from an order, below is a snippet of it:<Address><PremisesName/><ThoroughfareNumber/><ThoroughfareName>01</ThoroughfareName><AddressLine2/><AddressLine3>High Road</AddressLine3><PostTown>Cambridge</PostTown><PostCode>CB11 1CA</PostCode><Cou

1442
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4 months ago
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Harsha.R1Navigator | Tier 3
asked in Automation Anywhere University
How to export Certificate Signing Request (CSR) to generate SSL certificate for Control Room

How do I export a Certificate Signing Request (CSR) to generate an SSL certificate for Control Room without importing a self-signed certificate? I couldn't find any documentation regarding this.

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Aaron.Gleason
4 months ago
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vaddedurgeshGround Control | Tier 1
asked in Automation Anywhere University
Excel

if you must filter and move data from one excel file with 5000 to 6000 browse to another , how will you do that efficiently in automation anywhere a360

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Aaron.Gleason
4 months ago
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IshikaaCadet | Tier 2
asked in Community Edition
An unexpected problem occurred If the problem persists, please contact your system administrator.

when i am trying to run any bot in my desktop, it’s showing this text message. but when i am using the same in my laptop, it’s running. 

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Aaron.Gleason
4 months ago
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emmanuelkattoCadet | Tier 2
asked in Automation Anywhere University
Integrate Automation Anywhere with CRM- Emmanuel Katto Uganda

Hello everyone, I am Emmanuel Katto. I want to know how do I integrate Automation Anywhere with other tools and systems, such as CRM or ERP systems? Are there any specific connectors or APIs that can help simplify integration? Thanks in advance!Emmanuel Katto

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5 months ago
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Steven440Navigator | Tier 3
asked in Developers Forum
A360 Master Certification Auto-Grader Clarification

I’m currently taking the A360 Master Certification and wanted to ask this ahead of me submitting my bots. Part of the instructions say the below. If my three bot URLs use Task Bot package: Run to leverage child bots to make things modular is it known whether the auto-grader is able to look at the child bots since those would be different bot URLs? Is that not considered “keeping it simple”? I don’t want to use child bots if the auto-grader wasn’t build to handle them and think the instructions should make a point to clarify that. Really hoping to not burn time trying to get a response from learning@automationanywhere.com if possible. Thanks. At the main screen, it outlines the steps to complete your bots:Check your control room – make sure you’re using a cloud-based control room with no two-factor authentication. If you’re not sure, we recommend building your bots in our free Community Edition.Get your assignments – this chooses three random use cases for you to solve. PDF documents ar

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5 months ago
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nikhilthakarebridgenextcomCadet | Tier 2
asked in Community Edition
Bot stucked in community edition

Hi In my community edition bot got stucked and machine got disconnected so I don't have rights to remove the bot neither cant delete the device throwing an error

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Aaron.Gleason
5 months ago
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PanagiotisZCadet | Tier 2
asked in Developers Forum
VBScript Arguments for SAP

Hi all, in AA v11 while using Run Script command, we are able to pass parameters as WScript.Arguments[] in the VBScript. In A360 we weren’t able to find such a feature. Is it available, and if not, which is the best way to do it?

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5 months ago
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rasul.babayevCadet | Tier 2
asked in Developers Forum
Pdf Text Extraction

Hi,I want to extract text from pdf file. When I try, I get the following error:This may be due to the following reason: An unexpected error occurred. Index 1000 out of bounds for length 1000 Please contact system administrator.To continue, edit the bot and fix the error. Then, try again.How can I solve this?Regards, Rasul Babayev

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5 months ago
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