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Question

Bot import successful but bot not visible

  • December 22, 2025
  • 5 replies
  • 19 views
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Hello Community

We have different roles, and each user is mapped to a dedicated role.
Each role can only browse its own folder.

  • User1 → Role1 (Support) → folder: dev_bot/support

  • User2 → Role2 (Security) → folder: dev_bot/security

I created and tested a bot as User1, then exported it.
When I logged in as User2 and imported the bot, the import completed successfully, but the bot doesn’t show up in either Public or Private.

Is this expected behavior / by design?
 

Is there a way to copy or transfer a bot to a different user or role?

For example, can a bot created under one role be made available to another role or user without recreating it? if yes, how to ?
 


thanks
 

    5 replies

    Aaron.Gleason
    Automation Anywhere Team
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    • Aaron.Gleason
    • Automation Anywhere Team
    • December 22, 2025

    ​@DanC25 Make sure the bots you are trying to import do not exist in Public. If they are in Public, they will not import into Private. 

    D
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    • DanC25
    • Author
    • Navigator | Tier 3
    • December 22, 2025

    ​@Aaron.Gleason 

    both the Public and Private tabs are completely empty.

    Aaron.Gleason
    Automation Anywhere Team
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    • Aaron.Gleason
    • Automation Anywhere Team
    • December 22, 2025

    ​@DanC25 Then it should import. Check the logs and see if there is anything obvious. If not, you will have to contact your CSM for assistance. 

    Aaron.Gleason
    Automation Anywhere Team
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    • Aaron.Gleason
    • Automation Anywhere Team
    • December 22, 2025

    ​@DanC25 Also, by completely empty, there is NO content in Public for ANY user? Because if User1 still has their bots in Public -- even if User2 does not have access to that folder -- the bots will not import. 

    D
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    • DanC25
    • Author
    • Navigator | Tier 3
    • December 23, 2025

    ​@Aaron.Gleason 
    thanks

    When importing a bot into the same Control Room, the system first checks whether the bot with the same name already exists in that Control Room.

    If it does, then regardless of which user or role owns it, the bot won’t be imported again because it’s already considered to exist in the same Control Room.

    Am I understanding this correctly?

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