Cant save or run the agent in community version

Forum|Forum|8 months ago
December 20, 2025
6 replies
167 views

I am facing issue with control room that throwing an error while running the agent or saving.

Error message:

An unexpected problem occurred

If the problem persists, please contact your system administrator

control room: https://aa-community.cloud.automationanywhere.digital/#/bots/repository/private/files/aiagent/

This topic has been closed for replies.

Best answer by Aaron.Gleason

@Kathir.K It appears there was an issue while the folder you made was created. Only the files in that folder were affected. You did nothing wrong.

I created a Users/{your email} folder, which matches up to the Public folder. Create your bots in this folder if you want to check them into Public.

Aaron.Gleason

Automation Anywhere Team

@Kathir.K We need a lot more information about what you're doing and probably some screen shots.

K

Kathir.KAuthor

Cadet | Tier 2

This issue is happening while opening any of the task or form. i can notice lots of issue while working this community version.

Aaron.Gleason

Automation Anywhere Team

@Kathir.K I found your account. I’m going to reset your password to its original value and test to see if there is something that got corrupted with your account.

Aaron.GleasonAnswer

Automation Anywhere Team

@Kathir.K It appears there was an issue while the folder you made was created. Only the files in that folder were affected. You did nothing wrong.

I created a Users/{your email} folder, which matches up to the Public folder. Create your bots in this folder if you want to check them into Public.

M

Muskan_Aggarwal003

Cadet | Tier 2

please tell the resolution for this, I have not changed any device anything, still this issue is happening.
In AA - Community version.

Aaron.Gleason

Automation Anywhere Team

@Muskan_Aggarwal003 My resolution was to create a new sub-folder and put the content there.

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