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Question

Cant save or run the agent in community version

  • December 20, 2025
  • 7 replies
  • 84 views

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I am facing issue with control room that throwing an error while running the agent or saving.

Error message:

An unexpected problem occurred

If the problem persists, please contact your system administrator

 

control room: https://aa-community.cloud.automationanywhere.digital/#/bots/repository/private/files/aiagent/

7 replies

Aaron.Gleason
Automation Anywhere Team
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  • Automation Anywhere Team
  • December 20, 2025

@Kathir.K We need a lot more information about what you're doing and probably some screen shots. 


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  • Author
  • Cadet | Tier 2
  • December 21, 2025

This issue is happening while opening any of the task or form. i can notice lots of issue while working this community version.


Aaron.Gleason
Automation Anywhere Team
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  • Automation Anywhere Team
  • December 21, 2025

@Kathir.K I found your account. I’m going to reset your password to its original value and test to see if there is something that got corrupted with your account.


Aaron.Gleason
Automation Anywhere Team
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  • Automation Anywhere Team
  • December 21, 2025

@Kathir.K It appears there was an issue while the folder you made was created. Only the files in that folder were affected. You did nothing wrong. 

I created a Users/{your email} folder, which matches up to the Public folder. Create your bots in this folder if you want to check them into Public.


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please tell the resolution for this, I have not changed any device anything, still this issue is happening.
In AA - Community version.


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please tell the resolution for this, I have not changed any device anything, still this issue is happening.
In AA - Community version.

@Aaron.Gleason 


Aaron.Gleason
Automation Anywhere Team
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  • Automation Anywhere Team
  • December 22, 2025

@Muskan_Aggarwal003 My resolution was to create a new sub-folder and put the content there.