Forums

Hello AA family ,I'm looking for the best practices for handling a web application that is unresponsive or down. Could anyone share their insights and recommendations on this?

I am reading over the native fallback option for the Recorder package but under the three-dot menu in my Bot Editor, I do not see Advanced Settings nor Package Settings. Has this been moved or relocated?https://docs.automationanywhere.com/bundle/enterprise-v2019/page/advanced-domxpath-based-fallback.htmlThis is what my menu looks like in Bot Editor: 

Hi how can I create like this json format :  { "name1": "MyData", "version1": "1.0", "APPS": { "name2": "MyData", "version2": "1.0" }}for name1 and version1 i’ll put in the Json node path $$ what about the others key values  ?  

Hi,I am working on a automation where I need to update the credentials in credential vault via the bot. I have made use of Update Credentials action from Credential Utility package. The bot is able to update the credential via bot creator, but when deployed to unattended runner it fails with following error message. com.automationanywhere.botcommand.exception.BotCommandException: Could not complete the action. Error code: 403 Error details: {"code":"access.is.denied","details":null,"message":"Access is denied"} I have given the locker owner role to the bot runner user as well as consumer. Any Idea if i’m missing anything here.  Thanks

Hello there,We are using A360 Cloud and whenever we try to run a bot with queue (which previously was run without any issues) I encounter with the following message:“Runas user(s) are not added to the consumer role” Which is weird, as the roles that the bot runner has assigned are both part of queue consumer permissions and device pool ones as well…really annoying. Cheers! 

I have entered a correct currncy abbrevations and converting specific date, unfortunately, I am getting 0 inside message box.Pls suggest what logic should we need to implement to se cuurrency convsion.Thanks,Prakash Malshetti 

const deviceManagement = document.querySelector('body > form:nth-child(21) > table:nth-child(4) > tbody:nth-child(1) > tr:nth-child(2) > td:nth-child(1) > div:nth-child(6) > table:nth-child(1) > tbody:nth-child(1) > tr:nth-child(1) > td:nth-child(6) > table:nth-child(1) > tbody:nth-child(1) > tr:nth-child(1) > td:nth-child(2)');deviceManagement.dispatchEvent(new MouseEvent('mouseover', { bubbles: true }));setTimeout(() => {  const deviceList = document.querySelector('body > div:nth-child(18) > table:nth-child(1) > tbody:nth-child(1) > tr:nth-child(1) > td:nth-child(1) > table:nth-child(1) > tbody:nth-child(1) > tr:nth-child(1) > td:nth-child(2)');  deviceList.click();}, 1000);I have this code but i can’t able to run it in the java script action.

Stuck "Bot Task" in Co-pilot Process: The "Bot Task" within a Process in Co-pilot is stuck at the "In Progress" state and fails to transition to the next step, which is the "Form Task." As a result, the expected output from the "Bot Task" is not passed to the "Form Task," halting the workflow. Expected Behavior: The "Bot Task" typically takes 90 to 120 minutes to complete execution. Once completed, the Form Task should be triggered and display the output generated by the "Bot Task." Observed Behavior: In this case, the "Bot Task" completes its execution (or appears to), but the process gets stuck at "In Progress" without moving to the "Form Task." Reference: Please refer to the attached screenshots/log files for further details.

Hello, I'm trying to find the index (row and column) of a cell within a data table that contains a specific text pattern. For example, I need to find all cells that contain the value "Redirection =>" rather than an exact match of the entire cell. The search action I've tried only works for exact values, not for partial matches. How can I achieve this?

Hello Everyone !!i’m Khushal, I have use case where I need to paste the excel data into generated pdf through automation anywhere.

We have used the new V2 version of the authentication API post request however we are getting an error with the code UM1117. We then added X-Authorization to the headers and it complained it can't be empty but how can it have a value if we are doing the post request to get the token?Could you please assist?We have tried it with the username/password and username/apikey. We have also checked for special characters and we are using the once that are allowed. Not sure what the payload and the headers should be as the API document does not indicate it as with V1We have used the below link as guidance, but have been unable to connect successfully.

Hi All,Can I connect one queue to two different device pool? I want to do this so i have the option to play with priority of queue in different devices.

I have an excel sheet named as “ITBricks”. In that I have 2 sheets named as “data” and “test”from the sheet “data” I want to read column G from the sheet “test” I want to read column “Expected” I want to compare both the columns and if both values are same I want to update in the sheet “data” column “H” as Pass or Fail.Please help me to do this

HiiHas anyone had problems with the recorder? In my case, we're having problems with the bot crashing at any random line of code. We thought it was a RAM memory issue, but it's not overloading.

Hi everyone,I'm glad we have this space to ask questions related to Automation Anywhere 360.I’d like to know if there is any official link or documentation that lists all the components (such as .dll, .exe, or any other files) included in an Automation Anywhere update.In my organization, every server is protected by EPM CyberArk, and whenever an update is released, it blocks any unknown or unapproved requests.To allow the update, EPM needs a complete list of all the files and components involved in the update process.Any help or guidance would be appreciated!

Hi,I have been trying to create a request in DA. somehow the request triggers the respective bots to a bot runner machine instead of the local machine from which the task was running. What do i need to change if i want the extraction and download to be done on the same machine as where the bot is being triggered.  

   Hello,I got this error with the Queue, the programme can not insert data into the queue trought the api, any suggestion please?"code": "UM1117",    "details": null,    "message": "Access token expected in the 'X-Authorization' header"  Thank you.

Hi,After upgrading my CR on-premise server the home dashboard is playing the message that can’t connect to Elasticsearch server, everything is working fine - just the dashboard is not working. The information available at \ProgramData\AA\Logs\ is informing that “999/1000” shard are open.“ 17T14:22:49.070+00:00","audit_format_version":4,"audit_request_remote_address":"127.0.0.1","audit_request_privilege":"indices:admin/auto_create","audit_node_host_address":"127.0.0.1","audit_request_effective_user":"es_client","audit_trace_indices":["metric_logs_20240401"],"audit_node_host_name":"localhost"} due toorg.opensearch.common.ValidationException: Validation Failed: 1: this action would add [10] total shards, but this cluster currently has [999]/[1000] maximum shards open;”  Any suggestio

Hello,Hope you all doing great!I have certain questions regarding Licensing & Packaging for Enterprise version A360 as I’m currently using Commuity Edition:What is the typical monthly or annual pricing structure for different Automation Anywhere licenses? (e.g., Bot Creator, Unattended Runner, Attended Runner, Control Room) Are there any publicly available pricing tiers? Are there bundled license packages available? (e.g., a Bot Creator + Bot Runner combo) Whether Automation Anywhere's licensing terms allow reuse of the same license across multiple clients? (e.g., Unattended Bot Runner) to be reused across multiple client environments. Is it permitted under licensing terms to containerize or package bots? (e.g., using Docker or export options) and deploy them across separate client environmentsThank you in advance! Happy Automation!Regards,

Hello,I'd like to provide our client with the ability to view and execute bots from a public interface. Could you advise on the appropriate user type to create, and which roles or licenses should be assigned to ensure they are restricted to only viewing and running bots? Alternatively, is there another method to achieve this?

So we have a bot account that was created, it’s only task was so we can use it to make API calls. Instead it will call botrunner2 which does have a license and actively runs bots. This does normally work, but when the taskbot is updated this fails. The REST request gets “200 ok” but the bot doesn’t run, instead in the audit logs we see “Run bot pre processing failed” with control room as the source. To fix this bug, you can Run the bot so it shows up in the “In Progress” tab, wither the bot runs or not doesn’t matter (for me). After it was ran once, it will no longer fail at pre processing and start running the bot as normal. My question is does anyone know a way around the need to run the bot once before it will actively work?

Is it possible to schedule a bot in Automation 360 Control Room using cron expressions, similar to the functionality available in UiPath Orchestrator? If yes how can we use this?Or is there any workaround to achieve or implement complex bot scheduling scenarios

I am in the Progress of extraction aadhaar card details and save in excel when i try in learning instance it say me to click where the answer all the time so what should i do in the process I have Trained All the time but it was not working Correctly and i use in task bot with IQ BOT Extraction 360 preview it is not working when i created the invoice process it works in IQ BOT Extraction 360 preview it extract details  Note: I am using Community Version 

SharePoint API failed. See the details below. Status: 403 Details: {"error":{"code":"-2147024891, System.UnauthorizedAccessException","message":{"lang":"en-US","value":"Access is denied. (Exception from HRESULT: 0x80070005 (E_ACCESSDENIED))"}}} I am Facing this Issue Till I have All Access in Sharepoint my Authentication is good and it is working when i go to GET LIST or any other Action I Get the error Occur help me to solve it. 

Hallo,is it possible to Install Control Room on-premise on Windows Server with system language set-up to other tha English?greeting,MT