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A very good day to Automation communityCurrently im at the Automation Challenge: Customer Onboarding Solutionand i keep getting error message as ****There was a problem at line 18This may be due to the following reason:Key 'Non-Disclosure On File' not found in record.Location: Customer Onboarding (line 18)To continue, edit the bot and fix the error. Then, try again.If you continue to see this message, please contact your system administrator.Code: ba.bot.execution.error****Even though everything seems fine, I followed the exact same method from video, but getting this above error, Can u please check from your end, if its the same issue,really looking forward to growing with you, Thanks Automation TeamChristopher Joseph

Hi everyone,I have tried to uninstall and then reinstall the bot agent. After having installed and uninstalled several times the bot agent and restarted twice the VM, I am still stuck at this step. The installer does not detect that the bot agent has already been installed. It is a cloud control room ( *.my.automationanywhere.digital) thus I should not have to install a certificate, should I ?Does anyone have a clue on that ? 

Hello, After upgrading to the new version of A360 (v.39), it is not possible to create new processes. Each bot reports the issue: “Unsupported attribute type ‘DURATION’.” in the Queue timeout section.This occurs both with previously created processes and when I try to create a new process.I have searched through the settings to find a solution, but I haven't been able to find anything. The only option seems to be switching to the legacy editor.Is there any solution to resolve this issue?  

Hi everyone, I have a bot in production that used to be working correctly. I have suddenly got this error yesterday Plug-in action failed. Make sure that your browser plug-in is properly installed and enabled. For help with this error, go to the Automation Anywhere community forum,  A People. Error code:TYPE_015It is to my knowledge the first time this error occurs on the control room, the bots that ran afterwards had no problem, and the Chrome extension is still installed. What can be the cause for this problem ? 

Hi, I’m using a python script which sends an Email via SMTP for a specific process. I wanted to pass the credential variables to my script, but it’s not allowed to pass a credential variable to a function. Is there a way to solve this issue?So basically I want to fetch the username and password from Automation Anywhere Credentials and pass it to my python script.Best RegardsEmil

Till last week it is working fine but now while I’m trying to run the bot it is throwing error Error: Either an Outlook account is not setup on your system or the Outlook application can not be found

Hello.I’ve been looking to complete the Master Certification. The past few months, I’ve noticed the training path Automation Developer Career Quest - Scale Phase (Beta) states the learning path is still evolving. Is there an estimated date the learning path will be finalized? Additionally, is it recommended to wait for updates/finalization before starting the learning path/taking exam?Thanks in advance! 😊

I have a form in AARI Co-Pilot that initiates a bot when selected from a drop-down list. This has been working well for a number of months. However, after I added a new item to the drop-down list today, the form is no longer working. The drop-down list does not appear, and instead I see a greyed out text box. Does anyone have any ideas why this might have happened?I have included some screen shots below of what I can see after checking in the form, and what I can see when opening AARI  

Hello, We are currently unable to create Using Run with Queue to execute a Bot in the Control Room.We would like to run the target Bot Using Run with Queue, however, even after completing all required settings underManage > Queues > Run with Queue, the Using Run with Queue button remains disabled and cannot be clicked.We would like to ask whether this issue could be caused by the fact that no users are displayed under “Run-as users”, and if so, how we can resolve this issue.Below are the details of our configuration:Configuration DetailsAutomation and dependencies Selected the target Task Bot Selected Latest version Queue Selected the queue created for this execution Processing time Not configured Device pool Selected an existing device pool Run-as users Run on default device tab: The following error message is displayed:“Default selection cannot be used.” Any: No error message is shown, however both Available run users and Selected run users show 0 users Resiliency s

Dear Community,I would like to start my journey in Automation Professional Associate (APA) with Automation Anywhere. Could you please suggest if there is a specific course on Automation Anywhere University that I should take to start?Kindly suggest the appropriate course(s) and share the direct link(s) if possible.Thank you in advance for your guidance! Thank you,

Hi Can anyone please guide me if I want to do APA bootcamp trainingIs it possible to enroll now if yes can anyone pls share a link … also i would need access to control room where I can access Agentic studio for building agents so how can i do that ?? thanks.

Improved English versionWhen I run my bot, where one of the tasks uses the Document Extraction command, an error window appears exactly at the "Document Extraction" line. The message displayed is:ErrorInternal Program Error: Assertion failed: ( ) d:\build\teamagent\_work\5\s\0\fineobjects\src\fineobjects.cpp, 1440. I need to close this window several times for the bot to continue executing. Once it stops appearing, the process resumes, but the extraction result is "Fail" for all files.This instruction is inside an SQL loop that comes from a database query.If I run the full workflow a second time, the execution works correctly. Also, if I run the task independently, only once and in Debug mode, the result is correct.

The file name set by the action split document would end up having my files to be created and named: File_1, File_2, File_3, …… File_10, File_11, File_12. and then after that by having a loop for every file in a folder with the rename action in it, it’s going to rename in the order of File_1 first, then File_10, File_11, File_2 which is not what I want. I want it to rename in order from File_1, to File_12. How do I do that? 

Say that i have a Main Flow that consist of 3 parts/task bots. however this task bots needs to run on different devices each while passing values from one to another and run on 1 automation.I believe this can be done by using Process composer however i am not sure why it wont run successfully on mine e.gI have Task Bot “First” running on Machine A with some pre flow and after it finishes it needs to pass the output to Task Bot “Second” on Machine B and pass the output to Task Bot “Third” on Machine C

Hello,As you can see in the image below, I’m trying to display 2 tables in AARI form and they have as input a Datatable variable, and I was wondering if it’s possible to disable or hide the number of rows highlighted in the image from the Action properties.Or if there is another way to display a Datatable output in a form that wouldn’t show the number of rows like this example, because that information is irrelevant to my use case. Any help would be very much appreciated. Thank you 

Dear All, Any solution for this error while run process in document automation   

I have a bot which reads the base64 string from a JSON node. After which bot should convert the base64 string into pdf. Every time the base64 string value will change based on the JSON node value. Is there any option to convert the base64 to pdf? 

Hello.I set up a trigger as shown below and assigned it to the record variable.  When I assign it to the record variable, I get the error "Cannot return a value." If I don't include the record variable in the assign, the error doesn't occur.  Why does this "Cannot return a value" error occur? The same error persists even after changing the package. Control Room version is v38.  

Hi,I created a learning instance with Unstructured Data as the document type. However, when processing the document, the request fails at the extraction stage.When I use Bill of Lading or User defined as the document type, the extraction works correctly and the document moves to the validation stage.Could you please help identify the possible reason for this behavior and advise how I can make the extraction work with the Unstructured Data document type?Below is the screenshot of the AARI request page.  

hello. I need two help. 1. A360 Master Certi. I'm preparing a bot submission in the process, but https://rpademo.automationanywhere.com/autograderPage is not responding. 2. I submitted the wrong bot due to a community server error. Please allow me to submit the bot again.- I requested it on August 4th, and it said that it would be processed by August 12th, but it has not been processed yet.

hi Anyone know how to use the space bar in A360? If so, please share the shortcut key. 

Hi Team,I am facing an issue in Automation Anywhere Community Edition related to the Fallback Window.Even when I use a valid and capturable DOMXPath for an object, Automation Anywhere still triggers the Fallback Window during bot execution. Because of this, the bot execution gets interrupted and automation stops.I have already confirmed that: The object is properly captured The DOMXPath is stable and correct The application is visible and accessible during runtime Despite this, Automation Anywhere continues to open the fallback window.My Questions: Is there any way to disable, suppress, or remove the fallback window in the Community Edition? Are there any best practices or alternative approaches to avoid fallback window invocation when DOMXPath is working correctly? Is this a known limitation of the Community Edition? Any guidance or workaround would be greatly appreciated.Thank you in advance for your support. 

Hello everyone,I would like to get some standard information and learn from your experience regarding license lifecycle management in Automation Anywhere On-Prem environments.We are using Automation Anywhere On-Prem, and I was not involved in the initial system setup. Because of this, I would like to better understand how license-related scenarios are handled in practice.Specifically, I would like to clarify the following points: What happens when licenses expire in an On-Prem setup? How does the license renewal process work technically (license files, activation steps, possible downtime, etc.)? If certain licenses are stopped, removed, or frozen, how is this reflected in the Control Room? What is the impact on existing users, bot runners, and running automations? Additionally, since this is an On-Prem deployment, I would like to understand the vendor-side involvement: Even in an On-Prem environment, can Automation Anywhere remotely deactivate or restrict licenses? Is there any

Hi Team,Black screen when executing the bot as unattended after performing the Article.  Kindly help us. a.girishchandra@telusinternational.com, abhishek.kumar3@telusinternational.com and j.reddy@telusinternational.com.Regards,Sunil A.

Hi i want to learn agentic process automation and practise. How to get control room access of APA to my account. I badly need it for performing POC. Could  you help me ?