Email- Outlook get unique message id

Hi @shivangi.bhatia ,

Apart from the Email dictionary variables, A360 doesn't have an option to retrieve the Message ID at the moment.

You can try with VB script to get the same. I could find one stack over flow post regarding the same. Please check this out.

Hope this will help.

Hi @shivangi.bhatia ,

Unfortunately, apart from the existing Email Dictionary key value pairs, there is no option currently available to retrieve the Message ID of an email.

However, as a workaround you can use VB script for the same. I could find one Stack overflow post for this purpose.

Hope this will help.

Returning message id from an email should get on the development team’s to-do list if not already there.

Having the message id is very valuable when monitoring the processing status of email triggered bots. Using a database driven email ledger improves auditing of bot results and retry processing. I realize I can use email fields like sender, subject, and datetime, but message id provides a unique key into the messaging system, itself.